I live in Calgary and ordered a Cannondale Synapse Carbon 5 online and all in all I am very pleased with how everything went. Great customer service and it was delivered pretty much on time. I watched... See more
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I recently purchased a Specialized Roubaix from BICI, and I couldn't be more impressed with their customer service. From the moment I walked in, I received a friendly welcome from Roz, who provided... See more
Sheesh — Bici puts out a marketing email about wide cycling shoes. Ten minutes browsing their offerings, immediately, to find they don’t have any of the shoes they sent me to look at, or rather they... See more
I purchased a Trek Domane AL5 at Bici, and it was an absolutely fantastic experience. Everyone at the store was friendly and welcoming, making me feel right at home from the moment I walked in.... See more
4.0
Great
368 reviews
Hasn’t replied to negative reviews
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I’ve ordered from them 3 times
I’ve ordered from them 3 times. They have things in stock that other places don’t, and their selection is great. Shipping is prompt. I will 100% order from them again.
July 3, 2021
Unprompted review
Quick and Easy
The site search and filtering made it easy to find what I needed and they had inventory that I couldn’t find elsewhere. Shipping was cheap and very fast. Product was well packed and exactly as described. I’ll use the site again.
July 3, 2021
In all
In all, pretty good dealing with Bicicletta. There was always someone online to talk to about the purchase process and bike but not all sales people were helpful or kind. I kept getting a different person to talk to where some did not answer specific questions about shipping. One person was super helpful and polite with great insight. I asked if the bike could be shipped to my local bike shop (Ibis Dealer/Rep who agreed) to be built but was declined by Bicicletta. I provided my height and weight so the bike could be set up to my profile but the bike seemed to be setup for someone bigger. I am happy though.
July 2, 2021
Fast shipping and good prices
Fast shipping and good prices. Would definitely recommend them. Great selection as well. 👍
July 2, 2021
Unprompted review
Super fast shipping and great options…
Super fast shipping and great options on all mountain bike parts. It got delivered in 4 days from BC to NB very happy with their service!
July 1, 2021
Excellent service!
I have bought multiple items from them. Service is always excellent. If you have questions, you get prompt answers from their online live chat or in person.
July 1, 2021
Fantastic service and extremely quick
Fantastic service and extremely quick. Thanks Guys!
Brad
July 1, 2021
Communication was great and
Communication was great and, given the current supply challenges, delivery was fantastic.
July 1, 2021
Alway prompt pickup and service
Alway prompt pickup and service - great communication online and returns are easy. The prices are comparable to other LBS. my go to for anything bike related.
July 1, 2021
Exactitude and timely delivery
Exactitude and timely delivery. They will get more business from me for sure.
July 1, 2021
Fast and friendly service!!!
July 1, 2021
Great service, fast and reliable
Great service, fast and reliable. Very hard to find bike components and tools in Canada now. Very pleased with the service.
July 1, 2021
Great place to shop for bike stuff
Great place to shop for bike stuff. I am on the Sunshine Coast so selection of instock items can be sparce in most LBS so its great to have the awesome selection and shipping options from Bicicletta. Very happy and will continue to shop here...........waynebergman
June 25, 2021
Unprompted review
Fast friendly and helpful!
June 14, 2021
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