The Bicycle Collective Reviews 54

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Quick delivery, couldn't have got the item anywhere else in the UK so was delighted that they had them in stock (a lovely poncho made by a French brand that doesn't ship to the UK). They seem to h... See more

Company replied

Rated 5 out of 5 stars

Easy to figure out which size fits on the website, colours are beautiful and quality is awesome. Can't use the windows of the side of the hood as I have a wider/bigger helmet, but the hood still cover... See more

Company replied

Rated 4 out of 5 stars

Ordered a flask and they sent the wrong size, but I kinda like it and didn't want to go through the return process so decided to keep it. Prompt delivery but sending the wrong item is worth losing a s... See more

Company replied

Rated 5 out of 5 stars

Got the Quick Dry Packable Towel and it's surprisingly compact. Used it a couple of times and it's perfect as a travel/commute towel. Absolutely great purchase.

Company replied

Company details

  1. Bike Accessories Store
  2. Bicycle Store

Information provided by various external sources

An online cycling accessories and lifestyle business based in the UK. We want to promote all types of cycling and have a positive impact. We select our products based on their function and style and aim to work with independent, sustainable and ethical brands.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 5 out of 5 stars

Highly recommended!

Fantastic customer service from Stefan = recommend them highly-- bike looks and feels like new!

October 8, 2022
Unprompted review
The Bicycle Collective logo

Reply from The Bicycle Collective

Thank you for the fantastic review but I think you have the wrong business as we don't (currently) offer bike servicing or employ anyone called Stefan! I hope you can post to the right team as a great review.

Rated 5 out of 5 stars

Great

Fab item which I hadn’t seen anywhere else. Awesome service!

April 26, 2021
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Reply from The Bicycle Collective

Thank you very much!

Rated 5 out of 5 stars

Love this shop

Love this shop! They had a great selection of the items we needed and went out of their way to get them to us quickly. Will continue to shop here.

December 24, 2020
The Bicycle Collective logo

Reply from The Bicycle Collective

Thank you for the lovely review

Rated 5 out of 5 stars

Communication is great

Communication is great, transaction is smooth and I am dealing with them from Singapore!! Awesome.

November 27, 2020
The Bicycle Collective logo

Reply from The Bicycle Collective

Thank you Chris, I hope you're pleased with the bar tape. I've just restocked so let me know if you need any more!

Rated 5 out of 5 stars

Excellent products delivered fast

Excellent products delivered fast. I bought them as gifts and they went down so well. I will likely buy the same things for myself.

October 14, 2020
The Bicycle Collective logo

Reply from The Bicycle Collective

Thanks James, I'm glad they were a big hit.

Rated 4 out of 5 stars

Great service

Great service, received my products really quickly and I love the lifestyle magazines.

August 24, 2020
Unprompted review
The Bicycle Collective logo

Reply from The Bicycle Collective

We love the mags too. It's our spin on the paper round.

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