Quick delivery, couldn't have got the item anywhere else in the UK so was delighted that they had them in stock (a lovely poncho made by a French brand that doesn't ship to the UK). They seem to h... See more
Company replied
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Quick delivery, couldn't have got the item anywhere else in the UK so was delighted that they had them in stock (a lovely poncho made by a French brand that doesn't ship to the UK). They seem to h... See more
Company replied
Easy to figure out which size fits on the website, colours are beautiful and quality is awesome. Can't use the windows of the side of the hood as I have a wider/bigger helmet, but the hood still cover... See more
Company replied
Ordered a flask and they sent the wrong size, but I kinda like it and didn't want to go through the return process so decided to keep it. Prompt delivery but sending the wrong item is worth losing a s... See more
Company replied
Got the Quick Dry Packable Towel and it's surprisingly compact. Used it a couple of times and it's perfect as a travel/commute towel. Absolutely great purchase.
Company replied
An online cycling accessories and lifestyle business based in the UK. We want to promote all types of cycling and have a positive impact. We select our products based on their function and style and aim to work with independent, sustainable and ethical brands.
22 Scholars Walk, CB4 1EJ, Cambridge, United Kingdom

Reply from The Bicycle Collective
Fantastic customer service from Stefan = recommend them highly-- bike looks and feels like new!

Reply from The Bicycle Collective

Reply from The Bicycle Collective

Reply from The Bicycle Collective
Love this shop! They had a great selection of the items we needed and went out of their way to get them to us quickly. Will continue to shop here.

Reply from The Bicycle Collective
Communication is great, transaction is smooth and I am dealing with them from Singapore!! Awesome.

Reply from The Bicycle Collective
Excellent products delivered fast. I bought them as gifts and they went down so well. I will likely buy the same things for myself.

Reply from The Bicycle Collective
Great service, received my products really quickly and I love the lifestyle magazines.

Reply from The Bicycle Collective
Excellent website. Great layout, simple and effective.

Reply from The Bicycle Collective
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