Excellent service from start to finish. Was given an estimated installation date and not only did I get a call one week before but these guys actually ended up fitting on exact same day. Brand new fin... See more
Company replied
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Review summary
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The whole team were really helpful & friendly. The process was straightforward & the doors arrived really quickly. The installation guys were brilliant; tidied up after themselves & even cleaned... See more
Company replied
Amazing service. From the moment we visited the showroom to when the delivery driver left our property we had outstanding customer service. We had already ordered our windows from a local firm an... See more
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Fantastic service from when we went to the showroom to when we had the French doors installed. Every single person we dealt with was very friendly, competent and very knowledgeable. Would not hesita... See more
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Company details
- Double Glazing Installer
- Aluminum Window Manufacturer
- Door Supplier
- Glass Industry
- Window Installation Service
Written by the company
At Bifoldshop, we pride ourselves on being one of the UK’s leading suppliers and installers of high-quality bi-folding doors, windows, and sliding doors. Every year, we help over 850 households transform their homes, enhancing both their living spaces and quality of life. We’re committed to delivering exceptional products and outstanding customer service. From your first enquiry to the day of installation, our experienced team will guide you every step of the way. You'll benefit from a dedicated product advisor and customer service representative, ensuring your project is handled with care and attention to detail. As one of the largest installers of ORIGIN Global products in the UK, we combine competitive pricing with in-depth product knowledge and a professional approach. ORIGIN is renowned for its award-winning aluminium architectural solutions, offering exceptional design, security, and build quality. Originally a family-run business founded in 2001, ORIGIN now operates internationally and continues to set the standard in the industry. Many of our clients are families seeking to create beautiful, functional indoor-outdoor living spaces. That’s why we prioritise safety and durability, offering products designed to withstand the demands of family life. ORIGIN bi-fold doors, for example, come with up to a 20-year guarantee, giving you long-lasting peace of mind. For those on a tight timeline, we also offer rapid delivery, with standard colours available within 24 hours and special RAL colours ready in just three weeks. Ready to take the next step? Contact us today for a no-obligation quote and discover how we can help you bring your vision to life.
Bifold Shop
Written by the company
- We care about our customers
- Bifold Shop is committed to providing customers with outstanding products and a great customer service experience.
Contact info
Unit 13 Festival Trade Park, Wymans Lane, GL51 9FS, Cheltenham, United Kingdom
- 01242 395790
- sales@bifoldshop.co.uk
- bifoldshop.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent
Darren and the team have been amazing from start to finish. We visited the showroom in Cheltenham to excellent honest sales from Darren who couldn’t be more helpful. We purchased Origin sliding doors and large fixed glass panels and various other windows which were high quality products. The installation team were excellent, friendly, clean and tidy with superb fitting. The finish was fantastic and any minor snags were no problem and sorted with ease. I can’t recommend this company more highly. Thank you.
November 27, 2024
Unprompted review
Reply from Bifoldshop
Thank you so much for your fantastic review! It’s wonderful to hear that you had such a great experience from start to finish. Our sales team always strives to provide honest and helpful advice, so I’m glad you found the showroom visit so valuable, i'll pass your kind words on.
Your choice of Origin sliding doors, large fixed glass panels, and windows was great—the design works beautifully, and we’re so pleased you’re happy with the final result! Emil, Kris, and Lee take great pride in their workmanship, so it’s lovely to hear that their friendly and professional approach, as well as their attention to detail, made a positive impact.
We really appreciate your kind words and any future recommendations. If you ever need anything in the future, we’re always happy to help.
Best regards,
Amy and the Bifoldshop Team
Fantastic end to end
The product was great but the best thing was the service from start to finish. Sales, customer service and fitting all fantastic. They were so good we have now asked to quote for more windows and doors. Jo Penn
January 27, 2025
Unprompted review
Reply from Bifoldshop
Thank you so much, Jo, for your wonderful review! It’s fantastic to hear that you were so pleased with the service from start to finish. Zac in sales, Emil and Kris on installation, and the whole team take great pride in delivering the best experience possible, so your kind words mean a lot to us.
We’re delighted that you’re considering us for more windows and doors, and we look forward to helping you with your next project! If there’s anything else you need in the meantime, please don’t hesitate to reach out.
Best regards,
Daria and the Bifoldshop Team
can't praise these people enough…
can't praise these people enough.....job finished quickly...superb attention to detail...took the old doors away...left the place spotless....restores ones faith in mankind.......
January 22, 2025
Unprompted review
Reply from Bifoldshop
Thank you so much, Keith, for your fantastic review! We’re absolutely thrilled to hear that you were so pleased with the service.
Emil and Kris (your installers), take great pride in their work, and it’s wonderful to know their attention to detail and professionalism made such a positive impression.
Leaving everything spotless and making the whole process seamless is exactly what we aim for, so your kind words mean a lot to the team. If you ever need anything in the future, we’d be more than happy to help.
Thanks again for choosing Bifoldshop!
Best regards,
Amy and the Bifoldshop Team
After sales remedial adjustments
Cherie, made the whole experience of calling for a remedial visit to adjust the door lock very easy. On the day I received a text saying they would be with me in the next 30 minutes and they duly were. Richard and Paul, were both polite and professional, making the necessay adjustments quickly and seemingly very easy. Great work team - many thanks
January 27, 2025
Unprompted review
Reply from Bifoldshop
Thank you so much, Helen, for your lovely review! I’m delighted to hear that your experience was smooth and hassle-free. It’s great to know that Richard and Paul arrived promptly and provided a professional and efficient service.
We always aim to make the process as easy as possible for our customers, so it’s wonderful to hear your feedback. If you ever need anything in the future, don’t hesitate to get in touch.
Many thanks again!
Best regards,
Cherie and the Bifoldshop Team
Peace of Mind
The guys that came and did the service on our beautiful bifold doors were polite, efficient and explained everything they were doing. Very friendly and I am so pleased we got our doors through the bifold company. I have peace of mind.
January 23, 2025
Unprompted review
Reply from Bifoldshop
Thank you, Zenna, for your kind words! We’re delighted to hear that our team provided a friendly, efficient service and took the time to explain everything to you. It’s fantastic to know that you’re happy with your bifold doors and that they bring you peace of mind.
If you ever need anything in the future, we’re always here to help.
Thanks again for choosing Bifoldshop!
Best regards,
Cherie and the Bifoldshop Team
Very helpful and resolved the issue we…
Very helpful and resolved the issue we had with our door really quickly. Arranged a visit within a week and it runs so smoothly now! Thank you 😌
January 22, 2025
Unprompted review
Reply from Bifoldshop
Thank you for your wonderful review! We’re so pleased we could resolve your door issue quickly and get everything running smoothly for you. Providing prompt and efficient service is always our priority, so it’s great to hear your experience reflected that.
If you ever need any further assistance, we’re always happy to help.
Thanks again for choosing Bifoldshop!
Best regards
Cherie and the Bifoldshop Team.
Brilliant service and attentiont to detail
Cherie was brilliant, professional, fast and great communication throughout the small project. Matt was just as great, really happy with my door repair where they stepped in as the original fitters were no longer in business...wouldnt hesitate to recommend the Bifoldshop.
January 16, 2025
Unprompted review
Reply from Bifoldshop
Thank you for your fantastic review! We’re delighted to hear that Cherie and Matt provided such professional and efficient service throughout your project. Clear communication and expert repairs are what we strive for, and it’s wonderful to know they stepped in to resolve your door issue to your satisfaction.
We truly appreciate any future recommendations and are always here to help if you need us in the future.
Thanks again for choosing Bifoldshop!
Warm regards,
The Bifoldshop Team
First class service.
From my visit to the showroom in Cheltenham to the installation at my home in Stroud the whole experience was very clear, smooth and trouble free. Bifoldshop through all of their representatives in sales and technical were very easy to deal with and professional. I felt I was dealing with experts and am very happy with my brand new bifold doors. Thank you Bifoldshop.
January 8, 2025
Unprompted review
Reply from Bifoldshop
Hi there Simon,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear that your experience with Bifoldshop was smooth, clear, and trouble-free from start to finish.
It’s wonderful to know that Lisa in sales, Amy in customer services, and our skilled installers, Nigel and Ashton, all contributed to making the process seamless for you. We pride ourselves on providing expert guidance and exceptional service, so it’s great to hear that reflected in your feedback.
We’re delighted that you’re happy with your brand-new bifold doors, and we hope they bring you years of enjoyment. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Thank you again for choosing Bifoldshop!
Warm regards,
The Bifoldshop Team
Great Service from Start to Finish…
Great Service from Start to Finish without any complications.
December 16, 2024
Unprompted review
Reply from Bifoldshop
Hi there Jeffery,
Thank you so much for your 5* review, we all really appreciate it here in the office.
Please do keep us in mind for any future projects, all the best.
Informative and helpful sales team
Informative and helpful sales team. Accommodating with the installation process. Looking forward to enjoying our new doors which have transformed our home.
December 19, 2024
Unprompted review
Reply from Bifoldshop
Hi there Vicky,
Thank you for your wonderful review! We’re delighted to hear that you found our sales team informative and helpful, and that the installation process was accommodating to your needs.
It’s fantastic to know your new doors have transformed your home – that’s exactly what we strive for with every project. We hope you enjoy them for many years to come and that they bring both style and functionality to your space. The sliding door looks amazing.
If there’s anything we can assist you with in the future, please don’t hesitate to get in touch. Thank you for choosing Bifoldshop!
Daria.
Good communication from start to…
Good communication from start to finish. From the minute I contacted this company they were very prompt with replies to emails. All visits were on time. Everyone I spoke to was very professional friendly with clear instructions. The original date for fitting I was given was brought forward by 2 days which was really good. The price was competitive and most importantly the doors are gorgeous.
December 17, 2024
Unprompted review
Reply from Bifoldshop
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a positive experience with us at Bifoldshop. Clear communication and professionalism are cornerstones of our service, so it's wonderful to know that our team met your expectations from start to finish.
We're also delighted that we could bring your fitting date forward, ensuring your project was completed even sooner than planned. Hearing that you find your new doors gorgeous is the ultimate compliment, as we take great pride in offering both quality and style at competitive prices.
If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Bifoldshop!
Very pleased
Kept updated through out the purchase. The doors were fitted upstairs, the installers were very respectful throughout and took care to ensure no damage was caused. The old doors were also taken away. Very pleased with product and service.
December 11, 2024
Unprompted review
Reply from Bifoldshop
Hi there Louise,
Thank you so much for taking the time to leave such a lovely 5* review. We all really appreciate it, and will make sure to pass your feedback onto those involved in your project.
We're thrilled you are happy with the product and service.
If you need anything further in the future, please don't hesitate to reach out.
Great communication and professional installation.
This was the first time we were doing business with The Bifoldshop. It has been a great experience. They were quick at answering all our queries, professional and very good at communicating. We look forward to dealing with them again in the future. Lavish Construction & Facilities Management Ltd.
December 13, 2024
Unprompted review
Reply from Bifoldshop
Hi there,
Thank you so much for taking the time to leave us such a positive and detailed 5* review, we all really appreciate it. We have a lot of trade customers that use us as their preferred supplier, so we are super happy to have you join this great list of regular customers.
Thanks again, and we look forward to the next project.
Tina.
Architect's Choice
As an Architect the choice of which Bi Fold door manufacturer is very important. Many clients wish quality, reduced frame profiles and ease of operation. I can highly recommend this product and company for all the above including cost. As a large investment the decision is an important one, and presale and aftersales communication were excellent. Well done to the team at BiFold Shop. Charles Young
November 19, 2024
Unprompted review
Reply from Bifoldshop
Hi there Charles,
Thank you so much for your lovely and details 5* review, we all really appreciate it. I will make sure to pass your feedback onto all of those involved in your project (Lisa in Sales, and Rich and Paul your installers). We pride ourselves on not just the sales process, but the aftersales as well, so thank you for noticing.
The new 4 Pane bifold looks brilliant.
Thanks again for your review,
Tina.
Essex Bi-Folds
Essex Bi-Folds, from the moment I walked through the door at your show room I was made to be very welcomed, from the help from the sales team to paying my deposit then then the installation was a well timely manner but most importantly to a very high professional standard. The installation team turned up in a timely manner dressed smart, professional and greeted myself well presented. They worked hard throughout the installation and very professional and cleaned up along the way behind themselves throughout the job, once they were finished the work area was left clean and tidy and I was very impressed with the installation. Further more I would highly recommend Essex Bi-Fold to anyone that is thinking of using them and will definitely be using them again soon on other projects that I have. Great work guys. 👍🏼
November 20, 2024
Unprompted review
Reply from Bifoldshop
Hi there Joshua,
Thank you so much for the 5* review, we really appreciate it, but we have to be honest, in that we're the Bifoldshop, and not Essex Bifolds. We thought we'd respond to let you know, so you can make sure you're reviewing the correct company. It's a great review and we're sure they'd love to read it.
It's a surprisingly straightforward…
It's a surprisingly straightforward process from seeing the bi-fold door options, getting a quote and then working out delivery and fitting options. Daria was super helpful with all the admin. Fitters were professional and friendly. I would highly recommend it.
November 11, 2024
Unprompted review
Reply from Bifoldshop
Dear Matt,
Thank you so much for your kind 5-star review! I’m thrilled to hear that you found the process straightforward and that we could make things easy for you from start to finish. It was a pleasure assisting you with the admin, and I’m so glad Emil and Kris provided a professional and friendly fitting experience.
Your recommendation means the world to us, and we’re delighted to know you’re happy with your bi-fold doors. If you ever need anything in the future, please don’t hesitate to reach out.
Best regards,
Daria
I took a gamble moving from my known…
I took a gamble moving from my known supplier to using bifold doors. It was a gamble which paid off. Through every touch point of the customer experience, they exceeded my expectations. Thorough processes, excellent service and communication, a quality product fitted by well trained and service led fitters. I have been thoroughly impressed and can safely say, I will now use for all future fittings. Thank you for delivering a quality service with 'real' quality people. Order 22781
November 11, 2024
Unprompted review
Reply from Bifoldshop
Dear Lauretta,
Thank you for your wonderful 5-star review! We're delighted to hear that 'taking a gamble' on Bifoldshop paid off and that we exceeded your expectations at every stage. Providing thorough processes, excellent service, and high-quality products is what we strive for, and it's great to know our fitters left such a positive impression (Emil and Kris get so many great reviews).
Your kind words truly mean a lot to us, and we’re thrilled to know we’ve earned your trust for future projects. It’s been a pleasure working with you, and we look forward to assisting you again when the time comes.
Thank you once again for choosing Bifoldshop and for sharing your experience.
Best regards,
Tina
Exceptional from start to finish ⭐⭐⭐⭐⭐
Our Bifoldshop experience was exceptional. Having contacted many other local companies, I found few who offered a complete sales, survey, and install service.
From the initial phone call, to showroom visit, the survey and then the install, everyone was super professional, patient, friendly, and informative.
Would highly recommend Bifoldshop.
November 4, 2024
Unprompted review
Reply from Bifoldshop
Hi there Jarred and April,
Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us from start to finish. I will make sure to pass your feedback onto Darren (sales), and Emil, and Kris (your installers), it’s great to know they made a good impression. Any future recommendations would mean a lot, and we’re glad we could provide the complete service you were looking for.
Please don’t hesitate to reach out if we can assist with anything in the future. Enjoy your new Bifold doors, they look great, especially within the new glass structure you have created!
Daria.
Thank you to the gents that fitted our…
Thank you to the gents that fitted our bifold door yesterday . They were quick , efficient friendly and very clean leaving the job spotless . Top class brilliant job .the whole job was flawless from start to finish. Thank you . Haydn and tanya james .
November 6, 2024
Unprompted review
Reply from Bifoldshop
Thank you to you all for the lovely 5* review and for your wonderful feedback!
We’re thrilled to hear that you’re happy with your new bi-fold door and that our installers made the experience so positive. It's fantastic to know they were quick, efficient, and left everything spotless for you. We aim to provide a seamless service from start to finish, so it's great to hear we delivered.
Thank you again for choosing Bifoldshop, and please don’t hesitate to reach out if we can assist you further!
The whole team were amazing
The whole team were amazing, we’ve got just what we wanted and I couldn’t be happier!
November 6, 2024
Unprompted review
Reply from Bifoldshop
Hi there.
Thank you so much for this 5* review, we would love to know who to thank for it, and to what project this refers too.
Thanks again for your kind words.
Bifoldshop.
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