Big Bobble Hats Reviews 209

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, comfortable fit, and wide range of designs and colors. Many people appreciate the hats for their warmth and functionality, making them suitable for various activities and weather conditions. The delivery service is frequently highlighted as fast and efficient, with many consumers receiving their orders ahead of schedule. The overall service, from design to communication, is also highly regarded. However, some customers experienced issues with product quality, noting that some items fell apart quickly or were made from inexpensive materials. A few people also mentioned that sizing could be inconsistent, particularly with sweatshirts, and that some hats were surprisingly small. There were also concerns about unexpected customs charges for international deliveries and a few instances of dissatisfaction with after-sales service and the quality of bespoke merchandise.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many praise the hats for their vibrant... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and quick... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was out watching CX races in Belgium and saw the stand with an incredible range of styles. Staff were friendly and genuine, not pushy at all. Eventually went for the Guinness Zero hat for th... See more

Company replied

Rated 5 out of 5 stars

Gemma and Ian were excellent! They helped us out last minute when another company let us down. They produced a superb custom team badge and were able to do an incredibly fast turnaround for a large o... See more

Company replied

Rated 5 out of 5 stars

Absolutely LOVE Big Bobble! Just bought 4 more for my wife & myself taking our collection to 14!! Socks & Neck Warmers are excellent & functional too. Best Hats ever. Great fit & quality, ideal for t... See more

Company replied

Rated 5 out of 5 stars

We purchased 22 custom hats for our youth MTB club. The design process (by BBH) was quick and efficient, and the end product (as per the sent designs) was superb. A great addition to our club attire... See more

Company replied


Company details

  1. Hat Shop
  2. Fashion Accessories Store
  3. Headwear Store
  4. Outerwear Store
  5. Winterwear Store

Written by the company

Big Bobble Hats sell a wide range of Bobble Hats, beanies and more online. We also sell custom hats for clubs and teams, and also sell to trade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing company

Amazing company! Great hats and very responsive support team. My delivery was lost and it was very close to christmas when I was supposed to receive it. But the team arranged a new delivery and I had the hats to give as gifts when I needed them! Couldn't rate them higher!

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Love these

Bought one and now have four. Beautiful bright colours and names to match . What’s not to like!! Very quick service and delivery too!

February 26, 2026
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Reply from Big Bobble Hats

Thanks so much for your lovely review!

Rated 2 out of 5 stars

My third bobble hat -this one is really…

My third bobble hat -this one is really small (got it in sale England) did email as fits like it should be for a child's head -disappointed

February 23, 2026
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Reply from Big Bobble Hats

Hi Fiona, I have checked our emails and can't see any emails relating to this issue from you, if you could email enquiries@bigbobblehats.co.uk with photos that would be great and we can assist you further

Rated 5 out of 5 stars

Love love love my hat

Love love love my hat. It’s fits like a dream and is so warm. ANC the BIG bobble is amazing 💚

February 23, 2026
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Reply from Big Bobble Hats

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Lovely hats, great service.

I love these hats, so well made and fabulous colours. Always getting compliments about them. Good price and excellent service.

February 23, 2026
Big Bobble Hats logo

Reply from Big Bobble Hats

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Custom Hats

We purchased 22 custom hats for our youth MTB club. The design process (by BBH) was quick and efficient, and the end product (as per the sent designs) was superb. A great addition to our club attire. I would recommend using BBH custom service - just order well in advance of when you need them due to lead times.

December 5, 2025
Unprompted review
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Reply from Big Bobble Hats

Thank you for your review!

Rated 5 out of 5 stars

Top company and products

Gemma and Ian were excellent! They helped us out last minute when another company let us down. They produced a superb custom team badge and were able to do an incredibly fast turnaround for a large order in a short space of time, which was greatly appreciated.
The hats were a real hit and we still get lots of compliments on them. The bright colours work amazingly under UV lights too; an added bonus. 11/10!

January 5, 2026
Unprompted review
Big Bobble Hats logo

Reply from Big Bobble Hats

Thank you for your kind review!

Rated 5 out of 5 stars

Top quality

Took delivery well ahead of schedule and I and the team really love the look and quality of the custom bobble hats.
Really great service from design to delivery, thank you

February 5, 2026
Unprompted review
Big Bobble Hats logo

Reply from Big Bobble Hats

Thank you for your review!

Rated 5 out of 5 stars

Amazing experience from first contact

Amazing experience from first contact, bespoke design through to manufacture, delivery and follow ups. Highly recommend

February 5, 2026
Unprompted review
Big Bobble Hats logo

Reply from Big Bobble Hats

Thank you for your review!

Rated 5 out of 5 stars

A great recommendation

I'm so happy that my friend recommended the Bobble hats. They keep my head and ears warm, and I don't have to keep pulling if over my ears.

January 27, 2026
Big Bobble Hats logo

Reply from Big Bobble Hats

Thank you for your review!

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