Bigboysgaragetoys Reviews 

Scott was absolutely amazing from the pre-purchase to the after purchase support. I live down the street from a Greg Smith location and could have just picked up a lift from them, but am so glad I went with Scott instead. Top notch all the way around. Tells you that you can call any time and he meant it!

Big Boy garage toys comes highly recommended from me they helped me process my order and deliver the product in record time thank you .Scott and all the guys at Big Boys garage toys

I ordered my BendPak 4-post car lift through Bigboysgaragetoys. They let me know immediately that they had received my order and how it would be shipped. When shipping info was available, they let me know that, too and helped to follow up when it was waiting to be moved to a nearby dock for pick up. One part of my order wasn't with the rest and they quickly got it taken care of. I am very happy with my lift and the service I received!

Scott Matthew's made it very easy. Great to deal with, very quick replying to my emails. Lined up an installer. Just a perfect transaction and hope to buy another lift in the near future.

I had to buy a new air compressor for my business and knew that I was going to have spend some dough to get a good one. Having used oilless for a while I wanted to upgrade to a oil lubricated. After looking around and asking a thousand questions I decided on the Eagle 5HP Air Compressor and BigBoysGarageToys was the cheapest. But it wasn't just the price that steered me there, it was Scott's customer service and knowledge. I called him and asked questions before I even decided to buy from him and he answered all my questions. Spectacular customer service!! The man knows how to run his business and is dedicated. I do this same thing with my customers and it really makes a difference. Business owners should take a lesson from Scott on how to treat their customers. I ordered the compressor and had it 2-3 days later. Came in well packed on a freight truck. The compressor is awesome! 18.5 cfm at 100 psi is more than enough for my needs. I am so glad I ordered from BigBoys! Thanks Scott! Your awesome!!!!

Like many of you, you know how to turn a wrench but you may not be fully oriented towards owning a vehicle lift, installation safety/options and concrete floor requirements. Scott Matthews was very product knowledgeable, made several recommendations for my application and provide a great sale price/shipping followup. Buying a big ticket item? Definitely call Scott Matthews at Big Boys Garage Toys for your automotive lift and accessories.

Anyone can sell things online these days, but it's the customer service that will make or break your reputation. The customer service experience I had with Big Boys Garage Toys was outstanding, with excellent and timely communication. Thanks Scott!

OMG! They are the best. Easy to navigate, price, and the customer service
Is the absolute best in the world.

Scott Matthews was very knowledgeable and made doing business with a pleasure !!! He followed up every time i talked to him to make sure that i did not have any questions about my purchase. I would definitely recommend Big Boys Garage Toys, and hope to do business with him again in the future.

Forgive their goofy name, this company is legit and the customer service was spot on!

Scott Matthew, owner/sale rep. is very knowledgeable with the products and act quickly in getting your product shipped from the manufacturer(free shipping) with tracking numbers. The product came on time (3 days) without any issues , I'm glad I was convince to get the Bendpak brand.
Because, the Quality speaks fo it self . Also, Bigboysgaragetoys gives you Military discount, which is Excellent!! I will continue to do buisness and recommend them.

I have made a number of purchases and each time Scott has taken considerable amount of time to explain my options and give me advise as to what are my best options highly recommend

Scott Matthews has been more than helpful; love the lift fits in my garage perfectly. Recommend making some instructional videos to assist in assembly (e.g. YouTube videos).....this would be of great assistance for someone like myself. Also found that the cable reave (A) would not stay in the pully groove (bottom reave as depicted in the instructions).....the cable kept walking out into the (C) pully reave. I repositioned it several times then finally changed the reave where (A) reave is on the top pully and (C) is on the bottom.....works fine now (and yes I swopped the cable attachment at the hydraulic ram attachment). Also the casters used for moving the lift....amazing, so effortless.....definitely beneficial positioning it prior to mounting it in place with the anchoring studs....also easy to install (after watching a YouTube video). Thank you Scott.....truly appreciate all your assistance!

Scott was great, very attentive and detail oriented. Other vendors I've dealt with over the years are terrible at getting back to you with answers, but not Scott. Every conversation or email ended with "is there anything I can help you with?" When my order arrived from the manufacturer damaged (by the trucking company), Scott acted on my behalf to get a speedy resolution. Highly recommended!

Ordered an Ingersoll Rand compressor, and within literally seconds of hitting the "place order" button received a call from Bigboysgaragetoys confirming the order. The trucking company delivered it straight from Ingersoll Rand to my garage. Upon setting up the compressor I noticed that the belt protector cage was damaged. Looked at the box and sure enough saw where a sharp object had penetrated. I reported it via email and again, was impressed with the speed with which they responded, contacted IR on my behalf and got me a replacement cage ordered. I am SO impressed with the professionalism and customer service from this company. I frankly have not seen anything like it in a long time, possibly ever! Mark C.

Ordered a product, had a small issue that was not the fault of the seller. Sent an email after hours and got a reply quickly with a solution. My experience with BigBoysGarageToys.com has been great so far, I look forward to doing more business in the future.

Great experience purchasing a BendPak lift. Received it within one week of placing order, great customer service. Def recommend!

Big Boys Garage Toys is HIGHLY recommended, no matter what time you call day or night the owner Scott Matthews is there to assist you. Very helpful and very knowledgeable, I can't say enough about this guy and his business.... 2 thumbs up

I recently made a purchase through this company who is a distributor. There where some issues due to shipping damages, and I have to say that this company was relentless in satisfying me. I am being shipped an entire new order for what I purchased due to the impressive customer service of this company. I highly recommend you purchase all your tools through this company, their service is truly rare, impeccable and hard to find.

I just wanted to share my experience with the company and the product. I was very impressed with the customer service and how quickly the lift arrived though damaged, the salesperson and manufacturer of the lift worked very quickly to resolve any and all issues i had. The quality of the lift is high and so was the level of service i received! Thank you to Scott & James for both making this a painless experience!

Skip

Skip's Equipment Repair
Somonauk, IL