Brilliant way to get your bearings in Chicago! The roadside staff were very helpful, the buses were pretty regular and the guides onboard were an absolute hoot - knowledgeable (as you'd expect) but wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Brilliant way to get your bearings in Chicago! The roadside staff were very helpful, the buses were pretty regular and the guides onboard were an absolute hoot - knowledgeable (as you'd expect) but wi... See more
Company replied
We had just one full day in Chicago before starting our road trip so thought a hop on hop off bus tour was the answer, how right we were. All of the guides and drivers were exceptional, very knowledge... See more
We found your service to be helpful and handy, we enjoyed using it. One other thing that would be helpful would be a description of where the bus would load at the stop by posting a street name/cross... See more
I visited the salon for a manicure and was generally satisfied. The technician was very friendly, careful, and approached her work professionally. The result was really nice, and my nails look well-gr... See more
Your visit to Chicago isn't complete without an open-top hop on hop off sightseeing bus tour; let us take you on an adventure with Big Bus Tours Chicago! • Our hop on and off service includes the two-hour 'Big Loop' showcasing Chicago by day, with 14 stops conveniently located close to key landmarks and attractions. Tweet, snap, and live stream your Chicago tour experience while using our WiFi enabled open top buses! Our double decker buses are ADA compliant and temperature controlled lower sections. • Explore Navy Pier, shop on The Magnificent Mile®, stand on air at the Willis Tower, and take fun selfies at Millennium Park all while learning about the history of Chicago. As our Chicago Bus Tour rolls down The Magnificent Mile and crosses the Chicago River, you can admire the ever-changing architectural styles on a historic avenue!
630 W 41St., Suite B, 60609, Chicago, United States
Amazing city tour with Big Bus Tours Chicago. Friendly guides, great views, smooth ride, and very informative experience overall.
It was a great experience. highly recommended
Our driver Felicia was as personable as she was knowledgeable about Chicago landmarks and an expert driver as she navigated the city streets. Felicia made an already excellent experience even more special.
A great way of exploring the city of Chicago, our guide was very informative. I would highly recommend their services.
Great way to see the city, without having to walk too much!
I was able to purchase ticket at the bus stop, which is very convenient. The tour was very good, I enjoyed the central Chicago loop with excursion in my own language.
Pretty good experience overall. The tour covered all the main spots, and the live guide made it more fun. Just wish there were fewer people during peak hours, but still a good way to see the city))
Great way to see the city, but room for improvement
We really enjoyed our time on the Big Bus Tour in Chicago — it’s a great way to get an overview of the city, especially if you're short on time. The views from the upper deck were amazing and the stops were well-located near major attractions.
The only reason I’m giving 4 stars instead of 5 is because we had to wait a bit longer than expected at a couple of stops, and one of the buses was pretty crowded. That said, the staff was friendly, the audio guide was informative, and overall it was a fun and convenient experience. Would recommend to first-time visitors!
I visited the salon for a manicure and was generally satisfied. The technician was very friendly, careful, and approached her work professionally. The result was really nice, and my nails look well-groomed. However, I can’t give 5 stars because there were a few things that could be improved. The wait before the appointment was longer than expected, and I felt there could have been a wider selection of nail polish colors. Overall, though, it was a good experience, and I would return
If you want to hear a story of the Chicago architecture you must go with Candace . Very sweet , patient driver.
Candace thank you so much 😊
On our tour to chicago we had luck to get such a good driver. Recommended
Have user their service couple of times ❤️
This is not my first time in Chicago, but I wanted to see new places in the city. I got on a big red bus, it was a very rewarding journey. Special thanks to our guides, who supported our mood all the way!
Just returned from Chicago, and enjoyed the Big Bus experience that helped us navigate the area. The tour operator/driver named Candace was the best experience of all. She was friendly and entertaining as she explained the various sites. Much preferred having her interactions, rather than the audio on the buses. We found the audio quite annoying and not really helpful. Hats off to Candace!!!!
Crowded and it felt a bit rushed. That said, you know that you're going on a group tour, right? And, if it feels a bit rushed, I wonder if maybe it's because I was enjoying what I was experiencing. All in all, would I do it again? Of course! Check it out and, if you keep an open mind, I'm sure you won't be disappointed. The only thing I would say that is negative on the actual operations was that we got a late start and returned early. That's never a good thing.
We had an exceptional experience! Chicago truly captivated us with its stunning beauty and captivating historical significance. Our tour guide was incredible, providing us with a wealth of fascinating information throughout the journey. The highlight was when we reached the perfect vantage point, allowing us to disembark and capture breathtaking pictures of the city skyline. For anyone visiting Chicago for the first time, I cannot recommend this tour highly enough. It's an absolute must to truly immerse yourself in the wonders of this remarkable city.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.