Big Bus Tours Paris Reviews 

4,134
•
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

The bus although expensive for what it is, was pleasant enough although I wouldn't recommend getting on and off regularly as you will not find a seat on top. Sitting inside really sux, you don't see... See more

Rated 1 out of 5 stars

Myself and the group of my friends visited Paris this April. We have decided to take a tour of Paris on Big Bus, but when we reviewed the company web site, we changed our mind and took the tour with... See more

Rated 5 out of 5 stars

The 48 hours’ ticket is so good! It is worth to buy! One of your colleagues : NILABH was so kind, polite and tolerant. He was helpful! I recommend the company to give him something to acknowledge his... See more

Rated 1 out of 5 stars

We had tickets for the Big Bu in Paris for Tuesday September 26,2023. We were going to get on at the d’Orsay stop #4 at approximately 10:30 am. The first 2 busses were completely full. Finally got ont... See more

Company details

Information provided by various external sources

Our Paris bus tours are the perfect introduction to the world's most romantic city. Take in panoramic views of all the iconic sights, from the Eiffel Tower to the Arc de Triomphe. Hop off the bus whenever you wish to absorb the culture and live Paris your way.


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2.1

Poor

TrustScore 2 out of 5

4K reviews

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2.1

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(4,134)

10 reviews in the last 12 months

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Rated 4 out of 5 stars

drivers are so nice and the service is…

drivers are so nice and the service is wonderful. But i will appreciate if the buses are cleaning often, because the trash accumulate afternoon.

December 27, 2019
Unprompted review
Big Bus Tours Paris logo

Reply from Big Bus Tours Paris

Dear Sergio,
Thank you for taking the time to send us your comment.
We are glad to hear you have enjoyed our day tour.
We take your feedback with high regard for the improvement of our services regarding the cleaness of the buses.

Kind regards,
Customers Service team

Rated 4 out of 5 stars

All right

All right, price tickets, the bus audio guide. I've only missed an extension of schedule in the afternoon, 1 or 2 more journeys would be great.
And to finish I would like to make a suggestion of the blue line: it would be a possible point to put some stop to go up to rue Chickly.
Thank you for everything.

November 12, 2019
Unprompted review
Rated 4 out of 5 stars

Best way to see Paris

First live guide brilliant a young lady. Second time guide awful just sat with his feet up in chair and looked half asleep. We switched to the recorded commentary for that trip which was really good.

November 11, 2019
Unprompted review
Rated 1 out of 5 stars

Thieves and liars

Thieves and liars! I booked the wrong tickets and was advised that if I booked the correct tickets they would refund the tickets booked in error. The refund would take 20-25 days, no refund and no response to my requests for an update. The bus tour was very average and the information was outdated. There are probably better tours, don't waste your money.

November 10, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent way to view Paris and so…

Excellent way to view Paris and so easy. We booked online and were able to exchange our voucher for the bus tickets at the bus stop we wanted to get on at unlike some of the other sightseeing bus tours. Would definitely recommend to anyone visiting Paris.

November 2, 2019
Unprompted review
Rated 3 out of 5 stars

More needs to be done to ensure people know where to get on these buses it’s very poorly explained.

The philosophy behind the Bus tours is good but I think more needs to be done to ensure passengers know exactly where to get the bus from. We had trouble the first day trying to find the appropriate stop for the red route and had to enquire several times before we found it.

Day two (blue route) was a nightmare we got off the bus to see Sacre Coeur and never managed to get back on the bus because we could not find the stop at all. We ended up walking to Gare du Nord and getting the metro back to the Louvre. We were very disappointed and we certainly did not get our money’s worth for Day two. The app was not very good either for showing the stops and only gave a very general over view where to get the buses

October 23, 2019
Unprompted review
Rated 1 out of 5 stars

Sitting waiting

The bus stopped for 15 minutes at the first 3 stops. To allow more customers to buy tickets I can only assume. There was no driver change. This meant we spent nearly the first 4 stops with less than 10 minutes driving and 45 sitting still

October 19, 2019
Unprompted review
Rated 5 out of 5 stars

Paris

We didn’t have to wait long to get back on a bus. All of our drivers were friendly and were good drivers.

October 16, 2019
Unprompted review
Rated 5 out of 5 stars

Our guide Liam was the best

Our guide Liam was the best. He was very interactive, engaging and informative. He helped to make our first trip to Paris a memorable experience.

October 14, 2019
Unprompted review
Rated 4 out of 5 stars

Recommended

If your time in Paris is limited this will help you see a lot of it. If you are visiting for longer I would recommend instead planning around visiting each spot you are interested in individually,

October 8, 2019
Unprompted review

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