While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
BIGContacts is a comprehensive contact management solution with powerful email marketing capabilities. This affordable CRM system with an intuitive user interface is the perfect solution for small and medium-sized businesses looking to scale their business. Capture and manage leads, build a custom sales pipeline, automate email campaigns and close more deals with BIGContacts CRM.
Calfornia, 90011, Los Angeles, United States
2.7
5 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got phishin Mail from their Domain (@bigcontacts.com), impostering Spotify and asking for payment info. I thought, "maybe they got hacked", but i cant even find an email adress on their website. Im sure this is a fake scam site.
Inquired about their 19.99 a month CRM offer. Turns out after some investigation, through some very proactive friendly chat, that the pricing is for 1000 contacts and they insist you sign up for 2000 as a minimum. Making it $40 a month.
Why not just be transparent with your pricing model? People will buy it if they want to, but this deceptive technique is not going to help you sell your product.
By the time we reached check out for 5000 contacts, it was 99$ a month. We thought Copper was overpriced!
If I were rating on the actual program, I would have given them 5 stars. I love how the screen is laid out and wish others did it this way. However, the service is really bad. I would not even give them one star. I spent a week or more and could not get the help I needed. They respond, eventually, but do not actually deal with the question. I think it's too bad, because I loved the program. But I cannot use a program that I cannot get help on.
I have been using BIGConatcts for two years now, and I cannot imagine running my critical business tasks without its automated task management feature. It has been highly useful for enhancing my business’s workflow. The simplicity of creating and assigning tasks, along with the ability to set deadlines and priorities, has had a positive impact on my productivity. What truly sets BIGContacts apart is its seamless integration with other tools, such as email platforms and calendar tools, providing valuable context for each task.
As a small business owner, one of the most beneficial features of BIGContacts has been its email tracking capabilities. With this tool, I can effortlessly monitor the performance of my email campaigns, gaining valuable insights to enhance upcoming campaigns. Moreover, its seamless integration with Outlook simplifies the process of tracking interactions and keeps all my business communication organized, ultimately saving time and enabling me to nurture relationships effectively.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
