bigDAWGS greetings Reviews 261

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

I thought there would be a tab to pull to activate the card opening with the song. LOL. Unfortunately, I've been writing in the card with the song replaying over and over. Not mad, just worried about... See more

Rated 5 out of 5 stars

Used to send recorded DTMF start up tones to a decoder to trigger an incremental counter. Worked great. You can’t get more “off-label use” than that! Awesome product for the cost. (BTW external... See more

Rated 4 out of 5 stars

Packaging was a bit trash, cards came a little bent, but I blame that more on USPS. Sound is VERY loud, maybe a little too loud, but the pic on the card looks amazing and the sound came out the way I... See more

Rated 5 out of 5 stars

I had problems ordering the wrong thing and your customer service was great in quickly refunding my error and helping me get the right thing ordered. This is perfect for my 94 year old mother during p... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

bigDAWGS greetings is a place where you can shop for video and musical greeting cards, sound modules, and other devices for crafts, hobbies, electronics, and education.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

261 reviews

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Rated 2 out of 5 stars

1 of the 4 cards I ordered didn’t work

July 26, 2020
Unprompted review
bigDAWGS greetings logo

Reply from bigDAWGS greetings

Hello. We are sorry to hear of any difficulties that you may be having. We fully guarantee all of our products. Please contact our support team at support@bigdawgspromo.com. If the support team cannot resolve the issue, they will either send a replacement or issue a full refund.

Rated 1 out of 5 stars

Vid module problems

The sound module worked great, and I love it. But I also ordered a video module which was a total headache. It didn't have visible buttons like the picture which the instructions didn't explain. Then once I figured out how to turn it on with tech support it wouldn't upload anything. Also the USB cable that came with it didn't fit right so I used my own. After going back for forever with tech support I decided to return it even though I was encouraged to keep trying to fix it, and I'm still waiting for my money back. I know it can take up to 6 weeks to get my money back, but I haven't even got an update on them receiving it or any other communication. I was told that I MAY receive a refund (I had to pay to return it). I'm a broke college student and had to buy a vid module from another company to get it in time for my friend's birthday, so I could really use that refund. Also it was $10 to ship back and $9 to ship originally, and with all the work I put in to try to fix their faulty product I feel like I should at least get a credit or something. It didn't work and now I'm out $19 shipping fees and quite the hassle. I'm glad the sound module works, but I will probably be shopping elsewhere from now on.

July 24, 2020
Unprompted review
Rated 4 out of 5 stars

Unfortunately the item never arrived.

July 15, 2020
Unprompted review
bigDAWGS greetings logo

Reply from bigDAWGS greetings

Hello we are sorry to hear of any difficulties you may be having with your order. From our system, we see an order placed on June 10. The USPS tracking shows the following:

June 16, 2020, 3:12 pm
Delivered, In/At Mailbox
Your item was delivered in or at the mailbox at 3:12 pm on June 16, 2020.

June 15, 2020, 7:26 pm
Notice Left (Receptacle Full/Item Oversized)

June 15, 2020, 10:36 am
Out for Delivery

We guarantee all of our items including delivery. Can you contact our support team at support@bigdawgsgreetings.com for further assistance?

Rated 5 out of 5 stars

This was an amazing and beautifully…

This was an amazing and beautifully custom designed card. Recording a personal message is simple and easy. When my girlfriend finished reading the card and listening to the custom message, I proposed. She said yes! Thanks guys

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

Top Notch Quality

I took advantage of customizing the video lcd brochure! It was simple and easy to upload images, the product quality is top notch and delivery didn't take long given our current COVID-19 situation! Thanks again!

July 9, 2020
Unprompted review
Rated 4 out of 5 stars

Good

Good. Slow shipping, but good product.

June 17, 2020
Unprompted review
Rated 3 out of 5 stars

So disappointed

I loved the idea of the card. I was able to download an appropriate song onto it and was excitedly awaiting my daughters reaction. Unfortunately, when she received the card it did not play the music. Very disappointed. Perhaps it needed to be packaged a certain way for shipping but I didn’t know. I wouldn’t have minded the high price if it worked. Instead I feel I wasted $10

May 22, 2020
Unprompted review
bigDAWGS greetings logo

Reply from bigDAWGS greetings

Hello. We are sorry to hear of any difficulties that you may be having. We fully guarantee all of our products. Please contact our support team at support@bigdawgspromo.com. If the support team cannot resolve the issue, they will either send a replacement or issue a full refund.

Rated 1 out of 5 stars

I followed directions

I followed directions, card didn't work, including the test video

May 18, 2020
Unprompted review
bigDAWGS greetings logo

Reply from bigDAWGS greetings

Hello. We are sorry to hear of any difficulties that you may be having. We fully guarantee all of our products. Please contact our support team at support@bigdawgspromo.com. If the support team cannot resolve the issue, they will either send a replacement or issue a full refund.

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