BigEasyMart.com Reviews 

251
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers had a great experience with this company. Customers consistently praise the affordable prices and significant financial savings found across a wide variety of items compared to traditional retail stores. Many people also mention that online orders arrive quickly, well-packaged, and exactly as described in the product listings, making future purchases truly appealing. Some reviewers were not happy with the noticeable lack of communication and delayed tracking updates following their initial purchase. A few shoppers also experienced occasional issues regarding extended order processing times, unexpected delivery delays, or receiving limited customer support when dealing with product warranty concerns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive undamaged, in good... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super-fast shipping,... See more

Price

Consumers find price to be a major highlight, frequently noting that items are significantly less expensive... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast delivery, great prices, and... See more

Website

Clients share ambiguous opinions on website, noting that while the platform was a little quirky, ordering was... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Be persistent. When an order is placed for an item $35 below list($110) price & delivery address is confirmed, charge pending on credit card, and then told the supplier is unable to deliver, pending c... See more

Rated 3 out of 5 stars

The price was the best I could find. The wait time for order processing was over a week and took me two reminders. Once the item arrived it was as expected.

Rated 3 out of 5 stars

I have not installed the softener yet, because it was 4 days late. Not real happy with that.

Company replied

Rated 5 out of 5 stars

They delivered without delay and didn’t accept the payment until after delivery was made. The product came undamaged and in the original packaging. I ordered the Jeep Compass 4-Person Pop Up... See more

Company replied


Company details

  1. Shopping Mall

Written by the company

Welcome to bigeasymart.com! Our primary goal is to offer you a large selection of products and easy shopping experience. We are dedicated to offering an extensive selection of products across various categories, including tools, outdoor equipment, home appliances, and beyond. We understand the importance of convenience and choice, which is why we continuously expand our inventory to ensure we meet all your shopping requirements. At bigeasymart.com, we prioritize convenience and customer satisfaction. Our user-friendly website is designed to make your shopping journey effortless and enjoyable. Whether you're searching for the latest fashion trends, upgrading your electronics, or enhancing your living space with top-quality appliances, we have everything you need in one convenient location. Thank you for choosing BigEasyMart.com for your shopping needs. We look forward to serving you and becoming your trusted online destination for all your shopping desires.


Contact info

4.0

Great

TrustScore 4 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(251)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading return policy

I made the mistake of ordering a left handed set of golfclubs instead of right. I contacted them the day they arrived...product STILL in the box. They would not allow me to exchange them for the correct set. I was even willing to pay for the shipping cost to send the others back. Now i am out almost $300. Return policy says they do returns for wrong product and damaged product. I ordered the wrong product.

July 28, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Regarding your request, as per our return policy, we can only accept returns for items that are damaged or incorrectly shipped. Since the product you received matches the specifications clearly listed on our website and the order was fulfilled correctly, we’re unfortunately unable to accept the return in this case. We understand how frustrating this situation can be and truly regret any inconvenience caused.

Rated 5 out of 5 stars

Quick and Quality

Check out was fast and easy. I received my purchased item in less than a week in perfect condition.

July 24, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We’re glad to hear that. Your feedback means a lot to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Delivered as promised.

Delivered as promised.

July 15, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your review. We appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Great experience!

I found exactly what I was looking and checking out was very easy. I was absolutely shocked how fast I received what I ordered. No problems with this company at all.

July 19, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

It's great to hear your order arrived quickly and without any issues. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Great product at a great price

I found a power tool 10% cheaper with free shipping. I was skeptical but I went for it. I got a little nervous when I went back and read the order cancellation policy, but I received the item yesterday and am very pleased. Can't wait to use it! I saved $30 and received it promptly

July 23, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for sharing your experience. We’re glad you gave us a chance and even happier to hear that everything went smoothly. We hope the power tool works perfectly for you.

Rated 5 out of 5 stars

pull behind yard sweeper

Was searching for a pull behind yard sweeper for our lawn care business and they were 64.00 cheaper than anyone else plus free shipping. Was a little skeptical with it being so much cheaper but it arrived in 3 days in perfect condition.

July 19, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We understand the initial skepticism, and we’re happy we could exceed your expectations. Wishing your lawn care business continued success and we’re here whenever you need us.

Rated 5 out of 5 stars

Great

I placed my order and shortly thereafter received the product. It was as described and worked well.

July 21, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're pleased to hear that your order arrived quickly and that the product met your expectations. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Pleased with purchase

I was skeptical, especially after my bank declined to pay and sent me an alert to confirm that I purchased something from Easy Easy Mart (not Big Easy). I confirmed 'yes' and continued with the purchase, still a bit worried. However, my Ninja blender arrived quickly and works great. Looks brand new. Plus it was $30 less than Amazon. The mailing label was not correct, though. Had some person's name on it that I did not know, but had my address. FedEx still delivered it with no issues. The return address was Wayfair warehouse, or something similar, out of Maryland, I think.

July 16, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for sharing your experience. We're glad you confirmed the purchase and gave us a chance. We're also happy to hear your Ninja blender arrived quickly, and in great condition. Regarding the incorrect name on the package, we sincerely apologize for that error. It was a shipping label issue on our end, and we appreciate your patience. We hope you enjoy your new blender.

Rated 5 out of 5 stars

Easy to navigate through your site

Easy to navigate through your site. You had the cheapest price on the yeti cooler I was purchasing and it shipped very quickly!

June 7, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you so much for your review and we're happy to hear that. Enjoy your cooler, and thanks again for choosing us!

Rated 5 out of 5 stars

Great product selection

Great product selection. Quick responses from customer service. I recommend this company.

June 6, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're glad you enjoyed our product selection and had a positive experience with our customer service. Your recommendation means a lot to us, and we hope to serve you again soon.

Rated 5 out of 5 stars

Flawless transaction, perfect machine

I was skeptical at first because of the lower than market rate price but lo and behold had my ice cream machine in three days delivered by FedEx flawless transaction!

June 3, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

It’s great to hear your ice cream machine arrived in just three days and everything went smoothly. Enjoy your new purchase, and thanks again for trusting us.

Rated 5 out of 5 stars

I ordered a smoker from BEM

I ordered a smoker from BEM. They had the best price I could find. Delivery ( no charge ) was on time. The product was in good condition and as promised. No problems here.

June 11, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're glad to hear you found the best price with us and that your smoker arrived on time. We appreciate your trust in us and are happy everything went smoothly. Hope to serve you again in the future.

Rated 4 out of 5 stars

Great item ( pool blaster max cg)…

Great item ( pool blaster max cg) cheaper than anywhere else. Purchased for 260$. Every store I looked was for 350$. Works well. As for shipping bit to slow. And also no one picks up the phone.

June 11, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We truly appreciate your purchase and are pleased the product is working well for you. We also apologize for the slower shipping and difficulty reaching us by phone. We're actively working on improving both our delivery times and customer support. Your input helps us get better, thank you again for sharing your experience.

Rated 1 out of 5 stars

Charged my bank twice for one item!

Charged my bank twice for one item!
Once on the day of order- may 31, and again on June 9. They are refusing to refund me one of them!

June 9, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We have reviewed your order and sent all the transaction details to your email. We can confirm that only one charge was processed for your order. Please contact your bank for further clarification regarding any additional charges. If you need any more assistance from our side, feel free to let us know.

Rated 4 out of 5 stars

Great product at a better price.

I ordered and initially my bank warned me that it looked like a suspicious company, I approved the charge and hoped it was ok.

The item arrived a little more than a week later in great condition for less than I could get it anywhere else.

There was shipping notification and I got nervous and contacted customer service but the product arrived that day.

June 3, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We completely understand how bank alerts can be concerning, especially with unfamiliar company names. We're glad you took the chance and that your order arrived safely and quickly. We appreciate your trust and hope you enjoy your purchase.

Rated 1 out of 5 stars

it is a tottle scam my bank flag them…

it is a tottle scam my bank flag them thay say there from florida but the money was taken out of greatbritten i had to cacle my bank card and get new one THE REVIEWS ARE FAKE

June 9, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We have addressed your concerns through our email communications and since your order was delivered successfully, we would greatly appreciate it if you could consider updating your review to reflect this resolution. Your feedback is important to us and helps us continue improving our service. Thank you for your understanding.

Rated 1 out of 5 stars

SCAM

Giving one star is too good rating for the company that takes money for the stuff they don't have. Bye-bye my $200. No communications, no response, and no responsibility. This site is a BigEasyScamMart. Stay away.

June 5, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. We processed a full refund to you on May 27 and also emailed you regarding your order issue and cancellation. We recommend contacting your bank for further clarification regarding this transaction. If you need any additional assistance, please feel free to reach out to us.

Rated 1 out of 5 stars

Canceled my order after a whole week…

Canceled my order after a whole week and added a note this item isn’t available anymore ? Really ? Why it’s still up there for sale and you can add to a cart and checkout again. Worst site ever !! Maybe Don’t post the item if you don’t have it in stock ?? I would stay away from this site period ! Waste of time !!

May 19, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the cancellation. We strive to keep our inventory updated, but occasionally discrepancies happen. We understand your frustration and hope to have the chance to provide you with a better experience next time.

Rated 5 out of 5 stars

Had some concern about ordering from…

Had some concern about ordering from BigEasyMart - was at Homedepot and the item was 249 so I came home and searched for this item, found it at BigEasyMart for 216! Thought it was too good to be true, but ordered it anyway. Received it today from Homedepot with free shipping. Saved me about $35 and received it in about 5 days!!!

May 29, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for trusting us despite your initial concern. Enjoy your purchase, and we look forward to serving you again.

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