BigEasyMart.com Reviews 

251
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers had a great experience with this company. Customers consistently praise the affordable prices and significant financial savings found across a wide variety of items compared to traditional retail stores. Many people also mention that online orders arrive quickly, well-packaged, and exactly as described in the product listings, making future purchases truly appealing. Some reviewers were not happy with the noticeable lack of communication and delayed tracking updates following their initial purchase. A few shoppers also experienced occasional issues regarding extended order processing times, unexpected delivery delays, or receiving limited customer support when dealing with product warranty concerns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive undamaged, in good... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super-fast shipping,... See more

Price

Consumers find price to be a major highlight, frequently noting that items are significantly less expensive... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast delivery, great prices, and... See more

Website

Clients share ambiguous opinions on website, noting that while the platform was a little quirky, ordering was... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Be persistent. When an order is placed for an item $35 below list($110) price & delivery address is confirmed, charge pending on credit card, and then told the supplier is unable to deliver, pending c... See more

Rated 3 out of 5 stars

The price was the best I could find. The wait time for order processing was over a week and took me two reminders. Once the item arrived it was as expected.

Rated 3 out of 5 stars

I have not installed the softener yet, because it was 4 days late. Not real happy with that.

Company replied

Rated 5 out of 5 stars

They delivered without delay and didn’t accept the payment until after delivery was made. The product came undamaged and in the original packaging. I ordered the Jeep Compass 4-Person Pop Up... See more

Company replied


Company details

  1. Shopping Mall

Written by the company

Welcome to bigeasymart.com! Our primary goal is to offer you a large selection of products and easy shopping experience. We are dedicated to offering an extensive selection of products across various categories, including tools, outdoor equipment, home appliances, and beyond. We understand the importance of convenience and choice, which is why we continuously expand our inventory to ensure we meet all your shopping requirements. At bigeasymart.com, we prioritize convenience and customer satisfaction. Our user-friendly website is designed to make your shopping journey effortless and enjoyable. Whether you're searching for the latest fashion trends, upgrading your electronics, or enhancing your living space with top-quality appliances, we have everything you need in one convenient location. Thank you for choosing BigEasyMart.com for your shopping needs. We look forward to serving you and becoming your trusted online destination for all your shopping desires.


Contact info

4.0

Great

TrustScore 4 out of 5

251 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(251)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless..

Seamless... From ordering to delivery! I will seek your products always!

March 12, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your amazing feedback. We truly appreciate your support and look forward to providing you with great products in the future.

Rated 5 out of 5 stars

Easy breezy!

Easy, price was competitive, and product came on time if not early - very happy and thank you!

March 13, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your kind words and support. We look forward to serving you again in the future.

Rated 1 out of 5 stars

Not convinced this is a real site

Not convinced this is a real site. Placed an order only to have them cancel it due to a "shipping issue". I ordered in USD, which means their mistake has cost me the currency exchange fee on my credit card. Don't list things you can't deliver on. You're obviously a dropshipper.

March 12, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We sincerely apologize for any inconvenience caused. We are unable to find any orders under your name, but we’d be happy to assist you. Please reach out to our customer support team with your order number, and we will look into this matter further.

Rated 5 out of 5 stars

This was an excellent transaction

This was an excellent transaction! The order came quickly & at a great price!! I will use them again!

March 6, 2025
Unprompted review
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Reply from BigEasyMart.com

Thank you for your feedback. We're glad you’re happy with your order and we look forward to serving you again.

Rated 5 out of 5 stars

Order shipped next day

Order shipped next day. Product and order status updates was excellent.

March 3, 2025
Unprompted review
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Reply from BigEasyMart.com

Thank you for your review. We're glad you appreciated our fast shipping and order updates. Looking forward to serving you again.

Rated 5 out of 5 stars

Great customer service, prompt, and economical.

I found the item I wanted for a good price. It arrive much sooner than expected. I was dissappointed when the wrong color item arrived, but customer service was very prompt and courteous. I was nervous using an unknown website, but will surly return in the future.

February 27, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're happy to hear you found a great deal and that your order arrived quickly. We sincerely apologize for the mix-up with the color, but we're glad our customer service team could assist you promptly. We truly appreciate your trust in us and look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Never used this site previously. I saw some negative comments which concerned me.However I received what I wanted, at a great price ,within days ,and the shipping was free.
I am now a customer.
Avi

February 24, 2025
Unprompted review
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Reply from BigEasyMart.com

Thank you for giving us a chance. We truly appreciate your trust and are happy to have you as a valued customer. Looking forward to serving you again.

Rated 5 out of 5 stars

Fast Service

Package came so quick. Very pleased with product. Will order again.

March 3, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're so glad to hear that your package arrived quickly and that you're happy with your purchase. We look forward to your next order.

Rated 5 out of 5 stars

Best price Free shipping

It was the best price including free shipping for a very heavy item and it was delivered in the timeframe it was supposed to. It was drop shipped, so it came from the same provider I could have paid more to and expensive shipping.

I was skeptical, because others have ordered products and it becomes a headache. But this was an excellent experience.

February 27, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for sharing your experience. We understand the hesitation when ordering online, and we truly appreciate your trust in us. It's great to hear that everything went smoothly, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Lowest internet price with quick delivery

After checking other sites with lower prices and improbable business addresses settled on this site to order. Arrived quickly and in perfect condition .

February 24, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for taking the time to share your experience. Your trust in us means a lot, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Great price on an awesome vacuum

Great price on an awesome vacuum! I ordered a Shark Stratos Vacuum on Jan 7th for the lowest price available on the internet and literally thought it would probably be a regret. This is a company I'm not used to and the price is too good to be true, but thankfully it wasn't. They do have a little more of a wait time to process your order, but when you are used to 3 day orders at your door you might feel a little discouraged when a week passes and you haven't recieved a shipping or tracking number. I was that uneasy customer that reached out multiple times but everytime received an email back the next day assuring me everything was OK and my order would be on its way. Give them the time it says on the website to recieve and ship your order and you'll get it! I ordered on Jan 7th and received my order free of charge on the 15th of January. My product showed up in perfect condition and worked great. Thanks BIGEASYMART!

February 8, 2025
Unprompted review
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Reply from BigEasyMart.com

Thank you for your detailed review. We completely understand how it feels to take a chance on a new company, and we truly appreciate you giving us a chance.

We're glad to hear that you’re happy with your Shark Vacuum and that our team was able to provide timely updates along the way. Your patience and trust mean a lot to us, and your feedback helps us continue to improve.

Rated 5 out of 5 stars

Bigeasymart.com is legit

Bigeasymart.com is legit. I read the reviews and pulled the trigger on a vacuum that was $20 less than anywhere else. of course I was worried until it showed up actually sooner than expected and in perfect shape. I also received email notifications of status. I recommend giving it a try.

January 6, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for taking the time to share your experience. We're so glad to hear that you were pleased with your purchase and our service. Your recommendation means a lot to us, and we truly appreciate your trust in our website.

Rated 1 out of 5 stars

Total Fraud they charged my card twice…

Total Fraud they charged my card twice for the order, never received order. I had to dispute and cancel credit card.

January 15, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We understand your concern and want to clarify that we only received one order from you, which was canceled due to a shipping issue. We emailed you yesterday with details regarding this matter. Please contact your credit card company for clarification on the charges, and we’re here to assist further if needed.

Rated 1 out of 5 stars

They never respond or call back anyone

I had to post the below to facebook before finding other avenues to report this company. See my post below. Since I see that they are responding here on trustpilot and only here mainly I am going to post what I wrote on FB. They never return calls or emails but worried about a trustpilot. ALso, stop having people you know run to this site as unverified buyers to sprinkle in 5 star reviews for your company.

I see you posted a few items from your crappy store but you do not respond to emails or voicemails left on your suspicious voicemail. You use a generic default voicemail greeting that just says the party is unable to answer the call. Nothing mentioned on the greeting about the business name or a person I am leaving a voicemail for. I have left several messages after not getting a tracking number for days. I left a voicemail two nights ago stating that nobody is calling me back and that others on facebook seem to be suspicious of the company and doing the same thing to them. I said on that voicemail that if I do not get a call back and tracking for my order I would file a charge back with the credit card company. Strangely late that evening I got a fedex tracking. I still called and no call back and the package was supposed to be here yesterday but then was canceled by the shipper, which would be your company, than an address change and it says the item has been delivered. It was delivered somewhere in PA and I live in CT. I also see now after ordering and I checked your social media which is basically empty except this facebook page you are posting your products on. I noticed that you did not respond to anyone that has had any issues with dealing with your company. WHy is that? You expect to be even partially successful running like this? I am off to file complaints about your scamming because that is exactly what this feels like. Any and all posts on any social media platform have been about the same issues I am having.

January 17, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We sincerely apologize for the frustration and disappointment you’ve encountered with your recent order and interactions with our company. We regret the challenges you faced in reaching our customer support team and acknowledge that our voicemail and email responses fell short of your expectations. Please know that we are actively working to enhance our communication processes to provide better service moving forward.

Regarding your order, we understand your concerns about the shipping issues. Unfortunately, the package was returned to our facility due to a transit error. A full refund has already been issued and should reflect in your account shortly.

We also want to assure you that all reviews on our platforms are from genuine customers, and we do not engage in any deceptive practices. While we regret the negative experiences shared on social media, we remain dedicated to addressing customer concerns with transparency and fairness.

Your feedback is valuable to us, and we are committed to using it to improve and prevent similar issues in the future. Thank you for bringing this matter to our attention.

Rated 5 out of 5 stars

Price, customer service, fast process

Ordered a Shark vacuum that was listed 50% cheaper than anywhere else online. I was really skeptical, but decided to use a credit card for added protection. My payment was flagged and email blocked on the website when I attempted the purchase, so I called customer service. The lady was really friendly and advised me to email their IT department, because my payment was declined and my email disabled as a result. IT fixed my
Issue within a day or two and emailed me, then I was able to attempt the purchase again. The payment does process as international so your bank will flag the purchase and either deny or ask you to approve. I received a tracking email a day or two after purchase and the product was even delivered one day before anticipated.

My final skepticism was whether or not the product was refurbished or used, as the website didn’t state that the product was new or what condition and it was cheaper than anywhere else online. The box did appear to have been previously opened, but the vacuum was SPOTLESS and had all of the parts/manual. From the customer service, to IT, to the product and the price, I’m glad that I pushed through the skepticism. Mostly because of other positive reviews here on trust pilot.

January 15, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you so much for taking the time to share your experience with us in such detail. We’re glad to hear that you’re satisfied with your Shark vacuum and that we could address your initial concerns effectively. Your positive review means a lot to us and helps other customers overcome their own skepticism. Thank you for trusting us, and we look forward to serving you again!

Rated 1 out of 5 stars

I ordered Shark

I ordered Shark – PowerDetect Clean & Empty Cordless from them at a reasonable price. However, they cancelled my order a week later and emailed me a full refund. It felt like they did not intend to send me my order. I googled their review and discovered that it happened to others who bought it at a reasonable price, too. I assume they put their products lower than others to promote their site but not sell them. If you do not want to waste your time, it is better to avoid it.

January 15, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We sincerely apologize for the inconvenience caused by the cancellation of your order. Unfortunately, due to an unexpected issue with our shipping service, we were unable to fulfill your order in a timely manner and had to issue a full refund. Your feedback is invaluable, and we hope you’ll consider giving us another chance in the future.

Rated 1 out of 5 stars

Poor Customer Service - avoid

I thought this would work well, but unfortunately, it sat in my basement for several months until I needed it. Opening the 10x20 canopy, I found broken spokes. I emailed BigEasyMart and asked to return it or credit, but I never heard back. A company is best judged by its actions if there is a problem. They failed.

July 7, 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand your frustration, and we do our best to assist customers when issues arise.

However, at the time of your initial contact, it had already been over three months since your purchase, which is beyond our return and refund policy window. We did reply to your email with the manufacturer’s warranty information to help address your concern.

Since your recent contact, it has now been more than six months since the original purchase, and unfortunately, we are unable to offer a return or refund at this point. We encourage you to reach out directly to the manufacturer for further assistance under the warranty terms. We appreciate your understanding and cooperation in this matter.

Rated 2 out of 5 stars

Tried to save a buck...didn't work.

Placed an order for a Milwaukee Cordless tool combo set, at a good price. About, One week later I received a cancelation email stating delivery time took longer than expected. According to the email I have been given a full refund. However, I don't get my time back waiting.

January 2, 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We sincerely apologize for the delay and the inconvenience caused by the cancellation of your order. We understand that your time is valuable, and we deeply regret that the unexpected delay impacted your experience. Your feedback is valuable, and we're working to improve our shipping process to ensure this doesn't happen again.

Rated 5 out of 5 stars

Great service

Great service

December 21, 2024
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. We're delighted to hear you had a great experience with our service. Your support means a lot to us, and we look forward to serving you again.

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