BiggerZ 

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Rated 1 out of 5 stars

I played 70 USDT, and the RTP is nonexistent, not even a 15-20% recovery, Tiny rakeback compared to what you wager; bonuses without winnings. Tested on different games, at different times and on diffe... See more

Rated 5 out of 5 stars

Fastest withdrawals & Tons of games, I heard this casino has fast withdrawals and a variety of many different game providers and had to see it for myself & sure enough they weren’t kidding! Fastest wi... See more

Company replied

Rated 5 out of 5 stars

Really good site. Best things are the bonus offers they give whether thats free spins or free bets or offering bonuses for referring people. The most stand-out thing about velo is the customer service... See more

Company replied

Rated 5 out of 5 stars

I recently got to know this casino. It offers a nice first deposit bonus, a wide range of providers and slots, including all types of slots, crash games, live games, and more. Minimum deposits and wi... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

BiggerZ is a next-generation Casino & Sportsbook platform that offers an exciting range of games, betting options, exclusive bonuses, and a secure gaming experience with both Crypto and Fiat. Our mission is to provide players worldwide with fun, fairness, and fast payouts. DREAM. PLAY. WIN.


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All reviews

(183)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A ghost RTP and "winnings" shame

I played 70 USDT, and the RTP is nonexistent, not even a 15-20% recovery, Tiny rakeback compared to what you wager; bonuses without winnings. Tested on different games, at different times and on different days, yet another platform that only makes you lose, I gain an experience and I hope these kinds of sites don't last long.

September 21, 2026
Unprompted review
Rated 1 out of 5 stars

Hello,

Hello,

I would like to submit a complaint regarding the permanent suspension of my account. I believe this action was taken unjustifiably due to a simple misunderstanding.

I told customer service that I had made a withdrawal, but this was simply a mistake in the information I provided. In reality, I did not make any withdrawal. However, my statement was interpreted as an indication that my account may have been compromised, and my account was permanently suspended.

I would like to clearly confirm that my account has never been hacked or compromised. I am the legitimate owner of the account, and all activity on the account was carried out by me. What happened was simply an error in my communication with customer service, and there was no unauthorized access or suspicious activity.

Therefore, I kindly ask you to review my case again and verify the account login history and transaction records. I respectfully request that my account be reactivated and that no permanent action be taken against my account because of a simple communication error that can easily be verified.

Thank you for your understanding. I hope you will take my complaint seriously and conduct a fair review of my case.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Unmatched VIP Experience & Lightning Fast Withdrawals!

I’ve played on many crypto casinos, but my experience with BiggerZ has been by far the best. A massive shoutout to their VIP manager, Chloe, who is absolutely phenomenal. She reached out, listened to what I was looking for, and set up a tailored deposit bonus with fair and transparent terms. The communication was top-notch from start to finish.
When it was time to withdraw my winnings (a $10k+ cashout), I expected the usual delays or endless KYC loops you get at other places. Instead, Chloe and the finance team processed it flawlessly, and the crypto hit my wallet in under 30 minutes!
you are looking for a trustworthy casino that actually respects its players, offers real VIP treatment, and pays out instantly, BiggerZ is the place to be. Highly recommended!

August 25, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing experience with…

Extremely disappointing experience with BiggerZ

I participated in the World Cup tournament and based on the leaderboard position shown to me, I believed I had won a $1,500 prize

After the tournament ended, I was not paid the reward I expected. Instead, I received only $150.

When I contacted support, I received conflicting explanations. One agent told me my wagering was the issue, while later I was told my wagering was correct and that it was a leaderboard display error.

I repeatedly asked for a clear explanation of what happened and how my final position was calculated, but I never received a proper answer that resolved the confusion.

After days of contacting support and waiting for a fair resolution, I am extremely disappointed with how this situation was handled.

When a platform runs large tournaments with big prizes, players deserve transparency, consistent communication, and a clear explanation when payouts change.

I hope BiggerZ takes this feedback seriously and improves how these issues are handled.

July 31, 2026
Unprompted review
Rated 1 out of 5 stars

They blocked my withdrawal and kept my…

They blocked my withdrawal and kept my money. Their excuse was that there were multiple users from the same IP address. A classic fake casino.

May 13, 2026
Unprompted review
BiggerZ logo

Reply from BiggerZ

Hi Djordje,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating this situation must feel.

Withdrawal blocks related to shared IP addresses are part of our security protocols, designed to protect all players from fraudulent activity. However, we always want to ensure that legitimate players are treated fairly and that every case is reviewed individually.

We'd like to look into your case personally and find a resolution. Please reach out to our support team with your account details so we can investigate further.

We take all feedback seriously and hope to have the opportunity to turn your experience around.

Rated 5 out of 5 stars

The unbelievable app it was a joke but…

The unbelievable app it was a joke but didn't believe my eyes made fortune 🔮 wow try it it's the best

April 25, 2026
Unprompted review
BiggerZ logo

Reply from BiggerZ

Thank you for your feedback - we’re really glad to hear you’re enjoying your experience!

We always aim to provide a fun and fair environment for all our players, and it’s great to see you having a good time on the platform.

If you ever need any assistance, our support team is always here to help.

Rated 5 out of 5 stars

Top 1 online casino

Top 1 online casino
Cashout in just a minute
Nice support
Awesome bonuses
Recommended to all players around there.

March 31, 2026
Unprompted review
BiggerZ logo

Reply from BiggerZ

Thank you for your kind words and support. We’re glad to hear you’re enjoying the experience, especially the fast cashouts and bonuses. If you ever need anything, our team is always here to help.

Rated 1 out of 5 stars

Scam Casino!!!!!, They will never give you, your winnings

I was playing honestly, and I registered just a day ago and the next day as soon as I won big amount, they have closed my account without informing anything, I haven't received any information regarding that, I have contacted their customer support more than 10 times, but they have never told me any reason behind closing my account and keeping my deposited funds, because they don't have any reason, they just simply closed my account because they can't give big amounts, it's a pure scam and they are looting people by providing fake bonuses, I have asked them to give my deposit money but they have never heard because it's a fake and scam casino. I am still asking please give my deposited money, at least please give me the amount equal to the deposit that I have made from the money that you have confiscated for no reasons. And anyone can sense from the reviews that most of 5 star reviews with just one line of description are fake. This is a big scam , trustpilot should flag this business as a scam and fraudulent.

March 1, 2026
Unprompted review
BiggerZ logo

Reply from BiggerZ

Hello, We're sorry to read about your frustration. As previously explained to you in our direct email communication, your case was reviewed in line with our Terms & Conditions and standard security procedures. Following internal checks, your account activity triggers a gaming review. As communicated by our support team, this resulted in the closure of the account and the application of the relevant rules regarding bonus use and account eligibility. Your original deposit was returned accordingly and is waiting for you to withdraw. Please note that we cannot discuss account-specific details publicly for privacy and security reasons. If you have further questions, our support team has already provided the appropriate explanations via email.

Kind regards,
BiggerZ Support Team

Rated 1 out of 5 stars

Denial of Cashback

Unfortunately, I have to edit my comment again.
Up until now, I’ve been really satisfied with the gaming experience, but for the past few days, I’ve been having frequent issues with the daily cashback.

The website clearly states that cashback kicks in once total losses reach $5, and based on my level, I receive 7%. For the past few days, I haven’t been receiving the cashback automatically and have had to contact chat every time to get it credited. However, when I asked for the current cashback, it was denied. The reason given was that a total loss of $200 per day is required to receive the bonus. This clearly contradicts 1. the information on the BiggerZ website, and 2. my previous payouts. 7% of 200 is 14. However, I was reimbursed 2.7 USDC and 1.37 USDT in a single day, which totals 4.07 USD. Accordingly, the total loss would have had to be around 58 USD—far from 200 USD. You also have to be lucky about who you get in chat. Some are helpful and solution-oriented, while others don’t address the issues and try to fob customers off with excuses.

I understand that the casino doesn’t issue bonuses on demand. What isn’t okay, however, is that an active player at the 3rd VIP level is suddenly denied bonuses that they’re entitled to according to the website and that were granted in the past.

I've been waiting now for almost 48hours for a solution.If the matter is resolved, I will update this comment.

March 18, 2026
Unprompted review
BiggerZ logo

Reply from BiggerZ

Appreciate your feedback and your five stars review! It’s great to hear you’re enjoying the platform and support at BiggerZ Crypto Casino. Wishing you continued good luck ahead.

Rated 1 out of 5 stars

First time playing on this site,

First time playing on this site,, I finished my wagering,, made a withdrawal of $3300 and they took it all and gave me back my original $50,, saying something about my IP address,, I use my data on my phone.. they won't return my emails,, nothing,, please stay away from this site,, I got the proof to share

March 8, 2026
Unprompted review
BiggerZ logo

Reply from BiggerZ

Hello Amy,

Thank you for your feedback.

After reviewing the case, we can confirm that your original deposit was successfully returned. The winnings in question were generated from a bonus offer that is limited to one use per IP address, as clearly stated in our Terms and Conditions.

During our investigation, we identified that this rule had been breached. In accordance with the applicable bonus terms, bonus winnings were therefore removed, while the deposited funds were returned.

If you would like any further clarification regarding the review of your account, our support team will be happy to assist you.

Rated 1 out of 5 stars

Absolute scam!!!

Absolute scam!!!
Dont make a deposit to them. I won fair money with sport betting. Verified my acc with docs and video as well. They dont paying the profit, joke site!!!!

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

This casino keeps lying and lying

Everything this casino answered to my review is completely false. They just lied and I will continue warning other people to play here.

This casino told me that my account has flagged as a duplicate account and asked me to do several verification steps to process my withdrawal which was 3000€.
I immidiately send them the documents including a video of myself and other stuff.
After I verified myself it thought I was able to withdraw my winnings (as promised to me when I verified myself I can withdraw) and then they just confiscated my complete winnings.

I received no explanation, the casino did not answered my emails and no proof has been send from the casino!
They just don’t wanted to pay winnings.

I told the casino they can contact the other account which is flagged as a duplicate account and asked this acc to also verify so they see I don’t have a duplicate account but no answer from the casino.

This is a nightmare. They stole my money without any reason and everything they answered is a lie.

DONT PLAY AT THIS SCAM CASINO!

March 2, 2026
Unprompted review
BiggerZ logo

Reply from BiggerZ

Hello,

We’re sorry to read about your frustration. As previously explained to you in our direct email communication, your case was reviewed in line with our Terms & Conditions and standard security procedures.

Following internal checks, your account activity triggered a gaming review. As communicated by our support team, this resulted in the closure of the account and the application of the relevant rules regarding bonus use and account eligibility.

Your original deposit was returned accordingly and is waiting for you to withdraw.

Please note that we cannot discuss account-specific details publicly for privacy and security reasons. If you have further questions, our support team has already provided the appropriate explanations via email.

Kind regards,
BiggerZ Support Team

Rated 1 out of 5 stars

scammers all over the net with fake…

scammers all over the net with fake advertisement

February 25, 2026
Unprompted review
BiggerZ logo

Reply from BiggerZ

Hello,

We take such claims very seriously.

We have not been able to identify any account or interaction matching this review, and unfortunately, we did not receive any response to our request for additional details.

We encourage anyone with a genuine concern to contact our support team directly so we can investigate properly and provide assistance.

Our support is available 24/7 and we are always ready to review any specific case.

Rated 1 out of 5 stars

False information from the casino.

Regarding your answer and my review:

This casino is unfortunately talking bullshit.
They requested proofs from me of the successful sending of the email.
I have a written confirmation from my email provider web.de that my email regarding my self exclusion has been correctly send. I have several logs, header data and so on which fully proofs that there was no error on my side.

I provided every file and data and hoped for a resolution from the casino.
But now they stopped responding and never wanted to resolve my case.

This casino is a shame and I would avoid everyone to play here!!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best casinos I’ve ever had experience with.

Wow, what an amazing casino. I didn’t expect this level of quality, being used to all those various trashy casinos.
One of the best casinos I’ve ever had experience with.

February 19, 2026
Unprompted review
BiggerZ logo

Reply from BiggerZ

Appreciate your feedback and your five stars review! It’s great to hear you’re enjoying the platform and support at BiggerZ Crypto Casino. Wishing you continued good luck ahead.

Rated 1 out of 5 stars

Scam!!!Stay away!!!

Scam!!!Stay away!!!
Scam!!!Stay away!!! Avoid like the plague!!!Fake reviews.

February 3, 2026
Unprompted review
BiggerZ logo

Reply from BiggerZ

Hello,
We take feedback seriously, however we are unable to identify any user or case linked to this review.

If you have an account with us, please reach out via our official support channels and provide us with more details about the issue you have experiences so we can investigate and assist.

Rated 1 out of 5 stars

My withdrawal request has not been processed for 48 hours.

Hello, I made a withdrawal from your site and received no response for 12 hours. I then canceled the withdrawal myself and uploaded the necessary documents for verification. After that, when I requested another withdrawal, it was cancelled, and I was told to withdraw again. Almost 24 hours have passed since I made the second withdrawal, and I've been trying to withdraw for nearly two days now, but I can't get any approval; it just shows as pending. 24 hours have passed since my last payment and it still shows as pending. Live support says my documents have been verified and the payment approved, but I haven't received any confirmation yet. I request a solution to this problem.

January 13, 2026
Unprompted review
BiggerZ logo

Reply from BiggerZ

Hi there,

Thank you for your review - we’re sorry to hear about the the frustration caused.

Our withdrawal process is usually extreemly quick unless additional checks need to be performed.

To investigate and assist, we’ve already requested additional information via Trustpilot. Please reply to that request (or contact our support team via live chat/email) and include your account username and any ticket/reference number, so we can locate the case quickly and provide a clear update.

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