We needed a short-term hire, and the experience was fuss-free and friendly, and the fees were transparent and fair. Access was great and the unit was dry and secure. Not much more to say. Excellent.
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Absolutely brilliant service cannot fault anything at all. Would highly recommend anyone to use them if or when needed. Had lots cker for approx 2-3 years Thank you for all your help before, d... See more
Halifax Branch - Fantastic service at a great price. Brian couldn't have been more helpful, such a lovely guy and made things so easy to arrange for us. We rang round a few places before finding Big P... See more
Had never used any storage facility previously and needed something at very short notice. Phoned Big Padlock and they couldn't have been more helpful. Everything was explained very thoroughly. The... See more
Company details
Written by the company
Big Padlock offers a secure self storage solution without any long-term commitment. Confidential & secure, we provide cost effective storage for home, business or leisure. Storage units available in Cardiff, Aberdare, Ayr, Huyton, Halifax, Liverpool, Wirral & Wrexham.
Contact info
Parkinson Lane 112, HX1 3QH, Halifax, England, United Kingdom
- 01422 419650
4.5
Excellent
21 reviews
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Horrible customer service
Horrible customer service, full cage with my stuff stuck in the lift. When I rang the number for emergency the person started to swear at me and said that he is in Tesco doing his shoping and don't give a s.....! He started swear at his bosses as well, definitely wasn't happy with his duties! I asked him to speak with his manager and he said I am the manager the real manager is on holiday! When I asked why he talked like that and what is this customer service he said don't give a s.... for the customer service! Unbelievable second week the lift is broken avoid that storage!
March 3, 2024
Unprompted review
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