Big Think CapitalReviews 

3,261
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and willingness to go above and beyond to help them succeed. The service is frequently highlighted as efficient, smooth, and transparent, with many appreciating the clear communication and quick process. Reviewers are particularly impressed with the prompt response times and the overall ease of navigating their financial needs. However, some customers also noted issues with communication from leadership and expressed concerns about certain interactions. A few other people also reported a generally negative experience with the company.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their hard work, patience, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the efficiency and helpfulness... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism, responsiveness,... See more

User experience

Customers consistently note positive experiences with user experience, describing it as fantastic,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had an outstanding experience working with Scott Smith. From the very beginning, he was professional, responsive, and genuinely committed to helping me secure my business loan. Scott went above... See more

Company replied

Rated 5 out of 5 stars

We’re on our third loan with Big Think Capital, and we keep coming back because they are consistently efficient, helpful, and offer some of the best options for small business owners like us. Austin B... See more

Company replied

Rated 5 out of 5 stars

Working with Big Think and Moe Salim was an incredible experience. They were very thorough and made sure I understood everything along the way often asking if I had any questions. The transparency and... See more

Company replied

Rated 5 out of 5 stars

Joseph Krajewski! This guy was friendly, polite, knowledgeable, and ever present and available throughout the whole process. Even going so far as to recognize my unhappiness with a part of the deal an... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Business Development Service
  4. Finance Broker
  5. Financial Consultant
  6. Financial Institution

About Big Think Capital

Written by the company

Big_Think_Capital_logo

Learn How BTC Can Help your Business!

Big Think Capital provides businesses with the best lending options in a transparent and easy-to-understand environment.

BTC Image Two

Not only are our expert funding managers dedicated to helping you secure the financing that your business needs, but they will also educate you on the various loan options available.


        Apply  Now       


Business Resources


    Meet Our team    


       Contact Us       


Big Think Capital - BBB A+ Rating
Small Business Finance Association

America's #1 Alternative Finance Service!

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,261)

210 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Samantha brown was super helpful and…

Samantha brown was super helpful and while I didn’t get the outcome I wanted, she did everything she could to try and get it. And I still got more than I could have alone

December 17, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for sharing your experience! We appreciate your kind words about Samantha. While the outcome wasn’t exactly what you hoped for, we’re glad she was able to advocate for you and secure a better result than you would have had on your own. We truly value your trust and the opportunity to assist you.

Rated 5 out of 5 stars

Quick and easy!

Great business! Gerald Trovato was a great guy to work with. Understood what I needed and executed it to the letter. Followed through the entire process and was very respectful. Can’t give him enough praise. Would do business again

December 16, 2025
Unprompted review
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Reply from Big Think Capital

Thank you for the great feedback! We’re thrilled to hear that Gerald provided such a respectful, thorough, and seamless experience. Your trust means a lot to us, and we truly appreciate your kind words. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Hi your affiliate Lesa Davis got senior…

Hi your affiliate Lesa Davis got senior rep on and I was approved in 15 minutes thank you guys

December 15, 2025
Unprompted review
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Reply from Big Think Capital

Thank you for your great feedback! We’re glad to hear Lesa Davis and our senior team were able to assist you quickly and get you approved in just 15 minutes. We truly appreciate your trust in Big Think Capital and look forward to supporting your business again in the future.

Rated 5 out of 5 stars

Super simple process and quick success…

Super simple process and quick success after trying several other lending services. Thank you Corey and the Big Think Capital team. Give them a try!

November 10, 2025
Unprompted review
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Reply from Big Think Capital

Thank you for the great review! We’re happy to hear the process was simple and successful. Corey and the Big Think Capital team appreciate your trust and recommendation—thank you for choosing us!

Rated 5 out of 5 stars

Using Big Think was a deal already

I shopped around a lot, just like anyone with an IQ number bigger than his shoe size, but the lucky factor was I encountered Kyler Kilpatrick, and that made the difference. Of course everyone wants the Moon in the sky until reaches the true limits. Well...Kyler was able to prove he can go A.B.C. which means above and beyond compliance , and a customer that's what's looking for. Got me a deal that other brokers were asking me where from ,so they can get in touch to go work with them too. I just saved you 2 weeks time in finding a right guy to find a the deal for you.

December 11, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for taking the time to share your experience! We’re glad you connected with Kyler and that his dedication, expertise, and ability to go above and beyond made such a difference for you. Securing a deal that stands out is exactly what we strive for, and we truly appreciate your trust and recommendation. Thank you for choosing Big Think Capital!

Rated 5 out of 5 stars

Would like to thank John he is one of a…

Would like to thank John he is one of a kind he made it happen when no one else could all done within half a day definitely refer John he’s gonna be the one to help you out and pull the cat out the hat and go above and beyond like he did for me thank you again john

December 12, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for the kind words! We’re thrilled to hear about your experience with John. He truly goes above and beyond for his clients, and we’re glad he was able to make it happen for you so quickly. We appreciate your trust and your referral—thank you for choosing Big Think Capital!

Rated 5 out of 5 stars

Franco F- highly recommend!

Franco F. & Rhon were awesome, patient, and very accommodating.

December 10, 2025
Unprompted review
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Reply from Big Think Capital

Thank you for the great feedback! We’re glad Franco and Rhon were able to support you. We appreciate your trust and look forward to working with you again.

Rated 5 out of 5 stars

I was looking for some capital for my…

I was looking for some capital for my business and this is only place that I am very happy and will continue work with. Big Think Capital care about you and they are willing to help you no matter what. Matt was very patient and he is very easy to reach and he goes over everything with you.
I am so happy to find this company and thank you Big Think Capital for helping me.

November 24, 2025
Unprompted review
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Reply from Big Think Capital

Thank you for your kind words! We’re glad Matt was able to support you throughout the process. We truly appreciate your trust in Big Think Capital and look forward to helping your business continue to grow.

Rated 5 out of 5 stars

Big Think Capital is the best

You hear a lot about some of these finance companies. But none of them stand up the the performance of Big Think Capital. My financial advisor Chrstian Morello was the absolute best. He was patient. He knew how to navigate my busy schedule and he made me feel like a real customer. My advice is to give them a try. Ask for Christian Morello. He is a consummate professional!

December 11, 2025
Unprompted review
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Reply from Big Think Capital

Thank you for the amazing review! We’re thrilled to hear Christian delivered such a professional and personalized experience. We truly appreciate your trust in Big Think Capital and look forward to supporting you again.

Rated 5 out of 5 stars

My experience with Brett and Alan is…

My experience with Brett and Alan is phenomenal! They are going above and beyond to get me qualified for a business loan and have given me information to help me outside of Big Think which shows true character. I definitely encourage to go with Big Think Capital for funding and help with growing your business.

December 8, 2025
Unprompted review
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Reply from Big Think Capital

Thank you so much for your kind words! We’re thrilled to hear that Brett and Alan were able to go above and beyond for you. Our team is committed to providing guidance and support every step of the way, and it’s great to know their efforts made a difference. We truly appreciate your recommendation and look forward to supporting your business as it continues to grow!

Rated 5 out of 5 stars

Matt saving the day!

Being a small business owner comes with its challenges but we wouldn’t have it any other way. Matt was not only Johnny on the spot but gave us options. We definitely would recommend.

December 10, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for sharing your experience! We understand the challenges that come with running a small business, and we’re glad Matt was able to support you quickly and provide the right options. We truly appreciate your recommendation and look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

They helped me tremendously when I…

They helped me tremendously when I needed business funding. The whole process was effortless.

October 14, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for sharing your experience! We’re glad we could support you with the funding you needed and make the process effortless. We appreciate your trust and are here whenever you need us again.

Rated 1 out of 5 stars

Misleading

Misleading, dishonest, loan sharking. Avoid them like a plague! Wasted 2 months of my time. Very disappointed.

December 3, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for sharing your feedback. We’re sorry to hear you feel disappointed, as this is not reflective of how we operate. Big Think Capital is a fully licensed and compliant funding provider, and we work hard to present clear, transparent options based on each client’s qualifications. We never engage in misleading practices, and all terms are fully disclosed before any client decides to move forward. We’d appreciate the opportunity to review your experience directly and provide clarity on what occurred. Please feel free to reach out to our team at info@bigthinkcapital.com so we can address your concerns and see how we can assist you moving forward.

Rated 5 out of 5 stars

Excellent experience with this company

Excellent experience with this company. Gerald was very knowledgeable, professional and promt. He is amazing at what he does and provides fantastic customer service!

November 17, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for the wonderful feedback! We’re glad to hear you had an excellent experience and that Gerald was able to support you with professionalism and great service. We truly appreciate your trust and look forward to helping you again in the future.

Rated 5 out of 5 stars

Rohan Kilpatrick was there for us from…

Rohan Kilpatrick was there for us from A to Z.
During the holiday travels he was remote still handling my transaction, I was impressed.
I have had several CMA’s over the last 15 years this was my BEST EXPERIENCE YET.

November 28, 2025
Unprompted review
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Reply from Big Think Capital

Thank you so much for your wonderful feedback! We’re thrilled to hear Rohan delivered such an exceptional experience, even during the busy holiday season. We truly appreciate your trust over the years and look forward to supporting you again whenever you need us.

Rated 1 out of 5 stars

Scam

Scam. I never gave them my information yet they are incessantly emailing and calling. Linked to two other company names in the email threads, bury themselves under multiple company names.

November 26, 2025
Unprompted review
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Reply from Big Think Capital

We’re sorry to hear about your experience. Big Think Capital is a legitimate, U.S.-based financial services company that takes privacy and compliance very seriously. We never share or sell client information, and all outreach is directed only to business owners who have expressed interest or are part of verified public databases. If you’ve received messages in error, we sincerely apologize and will ensure your contact information is removed immediately. Please feel free to reach out directly so we can confirm this for you.

Rated 5 out of 5 stars

Highly suggest Vito!

I have been working with Vito for the past few months and he has been nothing but a pleasure to deal with. He is always very prompt on getting back to me and our communication lines have been excellent. I would highly suggest anyone to deal with Vito in regards to this type of loan.

I was very hesitant at first to do this type of loan, but he has made it a comfortable for me and he is a pleasure to work with.

December 1, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for your kind words. It’s been a pleasure working with you, and I’m glad I could mke the process smooth and comfortable. I truly appreciate your trust and recommendation.

Rated 5 out of 5 stars

Renay was that guy

Renay was that guy. He was helpful and resourceful. I felt safe and he’s trustworthy which is important! Thank you Renay, From CMK Trucking.

November 24, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for the wonderful review! We’re thrilled to hear that Renay took great care of you and that you felt safe and supported throughout the process. Trust and reliability are top priorities for us, and we’re glad Renay delivered exactly that.

Rated 5 out of 5 stars

Happy Customers

We’re on our third loan with Big Think Capital, and we keep coming back because they are consistently efficient, helpful, and offer some of the best options for small business owners like us. Austin Brown made this most recent process a breeze—he stayed communicative, walked us through every step, and moved everything along quickly and smoothly. Thank you, thank you, thank you!

November 26, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for trusting Big Think Capital again! We’re glad Austin made the process smooth and easy for you. We appreciate your continued partnership!

Rated 5 out of 5 stars

Excellent Customer Service!

Joseph Krajewski is always a pleasure to work with, and has been very helpful in getting us funded easily and quickly! Thank you Joe!

November 14, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for the wonderful review! We’re glad to hear that working with Joseph has been such a positive experience. We appreciate your trust and are happy we could help you get funded quickly and easily!

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