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Rated 4 out of 5 stars

Order arrived correct and as described. Prices were competitive. Had a query about delivery as I had presumed bikable.fi was Finnish, it's located in Denmark, and I received confirmation that the orde... See more

Rated 5 out of 5 stars

The delivery took a bit longer than expected, but there is no fault of the Bikable, since they sent the order very fast and the issue was on the local delivery company side. The delivered product was... See more

Rated 5 out of 5 stars

This was my first order from Bikeable. Everything went like promised and the highlight is that it took only 1h26mins from my order entry to dispatching it and that is awesome.

Rated 3 out of 5 stars

Ordered items didnt arrive as promised. Contacted customer support and delivery was promised. Waited few weeks. No show still. After some emails got money back,

Company details

  1. Bike Accessories Store
  2. Bicycle Store

About Bikable.fi

Written by the company

Bikablella on pääkonttori ja varasto Terndrupissa, Tanskassa. Johdamme tällä hetkellä pyörävarusteiden, varaosien ja tarvikkeiden myynnissä Tanskan markkinoilla. Kokeneet työntekijämme varastossa käsittelevät yli 550 000 tilausta vuosittain. Tällä hetkellä meillä on yli 50 työntekijää, jotka jakautuvat varastoon ja toimistoon.

Olemme tunnettuja suosituista ja laadukkaista tuotteista, jotka myydään erittäin kilpailukykyiseen hintaan. Valikoimamme sisältää sekä tunnettuja merkkejä että budjettiystävällisiä vaihtoehtoja. Tarjoamme siis jotain kaikenlaisille pyöräilijöille - olit sitten huippuammattilainen, iloinen harrastelija, pyöräillyt monta vuotta tai juuri oppinut polkemaan. Pätevä asiakaspalvelumme ja nopeat toimituksemme asiakkaillemme ovat houkutelleet Bikablelle ajan myötä syntyneen suuren ja uskollisen asiakasryhmän. Olemme myös ylpeitä siitä, että meillä on alamme paras Trustpilot-pisteet.

Bikable on kasvanut pienestä start-up-yhtiöstä haastamaan suuret kansainväliset toimijat markkinoilla. Aloimme myydä ensimmäisiä polkupyörän osia jo vuonna 2008. Siitä lähtien Bikable on kasvanut täysipainoiseksi verkkokauppaliiketoiminnaksi, joka palvelee asiakkaita sekä Suomessa, Tanskassa, Norjassa että Ruotsissa ja toimittaa useisiin Euroopan maihin.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

165 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Do not trust Bikable

I was not sure about the size of a bike part that I needed, so I asked them about it before ordering. I also asked, if returning or changing the part was possible if the size was not correct. They said a size that would be correct and said that change/return would be possible. I trusted them and ordered the size they said would be right. It was wrong size and when I asked about the promised change to a right size, they said they do not have the right size part and that I would have to pay the return of the part by clicking some link in an email. Will not do that. Guess I just have to accept that bike part price 80€ as a loss because I’m pretty sure I would not se my money even if I paid for the return. So my recommendation is not to trust Bikable.

July 3, 2025
Unprompted review
Bikable.fi logo

Reply from Bikable.fi

Hi Pasi

I am very sorry to read that you do not believe that we can be trusted. Of course that is not the case, and we have proved that to you.

What happened here was a wrong communication on our part, which I apologize for.
We had already sent you a free return label, but you were subsequently told that you had to order it yourself, but that was a mistake.
We have been in contact and you have been refunded the full amount. Therefore, I consider this matter resolved and am therefore sorry that this review is still here.

Please let me know if there is anything else we can do to help

Best Regard
Johanne Blach
Team Leader Customer Service

Rated 5 out of 5 stars

First order from Bikeable

This was my first order from Bikeable. Everything went like promised and the highlight is that it took only 1h26mins from my order entry to dispatching it and that is awesome.

May 28, 2025
Unprompted review
Rated 4 out of 5 stars

Return went well

Bought some tires that did not fit my rims. I returned them promptly for refund and that came today. Not super fast, but pretty good. Thanks Bikeable!

April 2, 2025
Unprompted review
Rated 4 out of 5 stars

Delivery hiccup, but good overall

Order arrived correct and as described. Prices were competitive. Had a query about delivery as I had presumed bikable.fi was Finnish, it's located in Denmark, and I received confirmation that the order was waiting to be collected by posti for a week. When I contacted customer service information was quickly passed on and query settled. Received the parcel in about 7 working days.

January 14, 2025
Unprompted review
Rated 4 out of 5 stars

Good vs bad

Good things:
- Best prices in europe
- Good clear site to browse parts
- You get answers to email fast
Bad things:
- Communication is unclear
- Time for delivery was unclear and took over 3 weeks
- Business seems a bit sketchy to me

December 21, 2024
Unprompted review

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