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Company details

  1. Bike Accessories Store

Written by the company

BikeBudget.nl is een Nederlands familiebedrijf ontstaan vanuit een fysieke fietsenzaak (sinds 1956), die zich richt op scherpe prijzen, snelle levering en hoogwaardige service. Het assortiment bestaat uit meer dan 20.000 fietsonderdelen en accessoires.


Contact info

4.8

Excellent

TrustScore 5 out of 5

438 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Missing parts, very reactive vendor

I have ordered an AXA Ringlock. I received a used one, probably a returned one. No packaging, no instruction manual, no warranty info, and, most importantly, two plastic lids normally covering the fixings were missing. This cannot happen by chance or negligence. The other item I had ordered was in order, and price and delivery were good. However, for me, sending it back to bikebudget now will cost 6,70€ (and the time and effort to go to the post office). I wrote to compained to them and will see how they react.
Update: the vendor reacted within 2 hrs and assured me that this is a new product (that is without packaging for environmental reasons) and promised to send the missing parts as soon as possible.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We bought a bike basket, shipping was fast and we are very satisfied with the product! Great service, highly recommended!

March 12, 2024
Unprompted review
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