Bikeflights.com Reviews 53,392

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the process of scheduling and shipping bikes to be easy and straightforward, appreciating the clear communication and tracking updates provided throughout the journey. Many highlight the competitive pricing, often significantly lower than other shipping options, making it a cost-effective solution for transporting bikes and related items. The service is frequently described as exceptional, with bikes arriving safely and often ahead of schedule, even for international shipments. However, some customers also noted issues with unexpected surcharges, particularly when box measurements were deemed inaccurate by carriers like UPS, leading to increased costs. A few other people also felt that product handling could be improved, citing instances of damaged boxes or missing items upon delivery, despite careful packing. Additionally, some experienced delays or difficulties with pick-ups and address verification, sometimes due to carrier issues or changes in label delivery methods.

What people talk about most

Delivery service

People report positive experiences with delivery service, finding it convenient and timely, with many noting... See more

Price

Reviewers mention positive feedback about price, often finding it reasonable and competitive compared to... See more

Service

Reviewers highlight positive aspects of service, with many finding it easy to use, efficient, and... See more

Product

Users describe ambiguous interactions with product, with some customers reporting their bikes arrived in... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy-to-use website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I find it easy to schedule my shipments with Bikeflights.com. Packing directions are given if I need them. Shipping labels are easy to print, along with the option to have my shipments picked up or I... See more

Rated 5 out of 5 stars

I've used Bikeflights for multiple items shipped, bikes, bike frames, and wheelsets. I've consistently found their are competitively priced and well worth considering for your next shipment. I'm a Bik... See more

Rated 5 out of 5 stars

Great experience. Dropped off on Monday arrived on Friday across country. Advice for others, take the derailleur off the hanger and zip tie it to the stay with chain even if you leave the back wheel o... See more

Rated 5 out of 5 stars

I had to arrange to ship my bike on short notice. Bikeflights was great to work with, guiding me through the whole process. When there was a problem with the shipper's ability to verify my address,... See more


Company details

  1. Shipping Company

Written by the company

Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.

Bikeflights.com

Written by the company

We ship. You ride.
The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
Need a box?
We have premium, thoughtfully designed and easy-to-pack boxes available.
Customer Support 7 Days
You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

53K reviews

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Rated 4 out of 5 stars

Good experience

I have used Bikeflights several times and was mostly happy with this one. I measured several times to make sure I got it right, but forgot to take pictures. I ended up having to pay more $ because UPS disagreed with my measurements. Not much you can do about that without pictures. You live, you learn.

April 30, 2026
Rated 4 out of 5 stars

Problem with system-generated address, otherwise great!

My bike went to Vero Beach, FL, via Bikeflights, arranged by my local bike shop in Glen Arbor, MI, all good. For the return trip, the Trek Store in Vero asked that I handle the Bikeflights set-up. I went on the website, chose the Cyclery in Glen Arbor, and the webpage automatically populated an address, 6260 W. "Riv" Rd (the actual address is 6260 W. River Rd, but since your site produced the address, I assumed it was good with you. After I finished the order and paid, I was advised I couldn't get a shipping label. A lot of back and forth, and it took several days, but apparently the problem was the partial address for my bike shop in your system. Annoying, but after it got sorted out, things went well. Great communication on the return trip, will definitely use again (but will carefully assess any auto-loaded info). Thanks.

May 6, 2026
Rated 5 out of 5 stars

Great Service at a Great Price

Great service. 10/10. I had to reach out to customer service and the response and quality of service was incredible. I wouldn't hesitate to send another Bike with Bike Flights!

April 13, 2026
Rated 5 out of 5 stars

Best place to ship your bike!

Easy process of getting your bike shipped for an INCREDIBLE PRICE! It got delivered in 3 days - I'd highly recommend BikeFlights to anyone! Mine was also insured for up to $3500, and I just couldn't believe how good of the deal for shipping I got!

May 7, 2026
Rated 5 out of 5 stars

Very helpful and flexible

Thank you BikeFlights I have had to cancel a couple of times and you have always been so understanding and flexible as well asa helpful answering all of our questions

June 19, 2025
Rated 5 out of 5 stars

The best

The best. You get a break from the high price for shipping, ease of labeling and then tracking support so you know your shipment arrives safely.

May 6, 2026
Rated 5 out of 5 stars

easy to work with

Even though UPS is not such a great shipping company and are well known for overcharging, but Bikeflights takes care of the disputes if you follow their directions and they make life very easy

May 6, 2026
Rated 5 out of 5 stars

From NC to FL with no worries

I worked with a bike shop that took all the measurements for me and I was able to plug in all the info on Bikedlights. Super easy and strait forward.was able to track the bike and it got here very quickly!

May 6, 2026
Rated 5 out of 5 stars

Top notch support

The support and guidance on how to pack the bike and how to reduce the box size to avoid oversize charge was spot on. Customer Service was patient, thoughtful and gave me accurate information.

April 29, 2026
Rated 5 out of 5 stars

Excellent way to ship bikes

It was easy to generate and print a shipping label, and UPS was very helpful with taping the labels on the bike box and suitcase (for the folding bike). Tracking was easy. Shipping rates very reasonable.

May 6, 2026

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