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The UK's leading training school for professional bicycle mechanics, OFQUAL accredited and ELCAS approved. [Please do NOT confuse us with bikeinn.com ... we have no connection at all with that company.]
Unit 4B Cross Croft Industrial Estate, CA16 6HX, Appleby-in-Westmorland, United Kingdom
Shocking service. Item never received and no refund! Do Not Use this company!!!
Reply from The Bike Inn
Hello. You have ordered from Bikeinn.com a Spanish retail company. We are Bikeinn.co.uk and teach cycle mechanic courses in the UK. We are not the same company so cannot help you.
Been on the cycle mechanics course August 2020 at the time was competent at bike repairs just not very good at putting stuff down on paper but did all that was requested and was advised all was ok.I was promised just pays your money almost 2k including expenses etc .. your certificate for the Parts 2 and 3 will be delivered soon ....at the time and probably still guys are reasonable however 2 years down the line I was not remembered by former tutor and my mentor says he forgot I've been trying to contact over the years continually being advised all was okay but eventually gave up... something tells me something is not right be wary I hope not still hopeful this will be sorted.
2 years down the line I don't like giving negative reviews but hopefully someone will listen I have given up on my cycling mechanic idea and moved on .
But feel a bit short changed what would you do.
Reviewed by mistake, thinking they were Bikeinn.com. A company I was very annoyed with as did not list as outside the UK until purchase was complete and order on it’s way.
Got a very pleasant email from Bikeinn.co.uk pointing this out and that if they could, they would help me out in the future. So they getting 5 stars for being so friendly as can’t delete the review.
Reply from The Bike Inn
Hi Owen ... We are so sorry to hear that you have had such a bad experience, but please be aware that the company you are referring to is actually bikeinn.com
We frequently get confused for this company with a very similar name, however they are a totally independent company from us and we have no affiliation with them whatsoever - we've even had to display a banner on our website to redirect people!
bikeinn.co.uk is the website for The Bike Inn Ltd, a UK company based in Cumbria, and we are one of the top providers of professional training for bicycle mechanics here in the UK. We also trade as Helmwind Cycles, our inhouse repair and maintenance workshop.
As we have a lot of trade associations with many of the top industry brands, if you do have trouble sourcing parts in the future (and who doesn't at the moment?) please feel free to drop us a line via the website, and we will see if we can be of assistance.
Wishing you well...
from the team at The Bike Inn Ltd / www.bikeinn.co.uk
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