They took my order but didn’t have the stock. That would usually mean a low review. But everyone makes an error, or timing can be unlucky. They did however contact me fast, suggest alternatives, and g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've just finished building my first E-Bike purchased from Bike in Style. The packaging was badly damaged, but the Bike was OK. Before I purchased the Himo C26, I tested other E-Bikes costing mo... See more
Company replied
I have been well impressed with the service given however the first bike sent out was two sizes to big the second bike arrived the following day which was well impressive. My only complaint is that... See more
Company replied
My bike was to come from Dublin. I expected several weeks delay, endless emails, paperwork that I wouldn't understand properly, hidden charges for customs clearance and the like: I was not looking fo... See more
Company details
Written by the company
Bike In Style is a UK family run business specialising in eBikes and eScooters.
Contact info
United Kingdom
- 03330903853
- Info@bikeinstyle.co.uk
- bikeinstyle.co.uk
4.5
Excellent
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received my bike and its faulty
Received my bike and its faulty - trying to bet support but slow and lacking
August 25, 2021
Reply from Bike In Style
Hi Nicholas,
We are sorry you had to review us this way and have previously asked you to follow some steps for support.
We received your request via facebook messenger twice, and on both occasions we asked you to please email orders@bikeinstyle.co.uk without you supplying us with a video and images of the issue we cannot reach out to our manufacturer for support.
Once again, please reach out to orders@bikeinstyle.co.uk with the concern, images, video and your order number. Once we receive this then we are able to reach out to our manufacturers for aftercare support.
The Bike In Style Team.
Great communication throughout the…
Great communication throughout the delivery. Item well packet no problems at all. Thank you.
August 24, 2021
Great service and communication.
August 23, 2021
Great communication before and after…
Great communication before and after about my order.
August 22, 2021
Long wait for delivery but emails kept…
Long wait for delivery but emails kept me up to date with expected delivery.
August 16, 2021
Reply from Bike In Style
Thank you for your review John, Sorry about the delay with the Fiido D11, it was a Pre-Order so this is what caused the delays, We are pleased you found the updates useful.
Brilliant service received bike 2 days…
Brilliant service received bike 2 days after order bike was as described very happy customer here, would definitely recommend
August 13, 2021
Reply from Bike In Style
Ali thank you for your kind review. Hope you are enjoying your new eBike.
Best Value for Money E-Bike
I've just finished building my first E-Bike purchased from Bike in Style. The packaging was badly damaged, but the Bike was OK.
Before I purchased the Himo C26, I tested other E-Bikes costing more than twice as much. I must say that I'm well impressed with the build Quality, Performance and finish of the paintwork. The item arrived on time, communication with BIS was first class but most importantly the product was as Stated.
Well done BIS! I have no problems with recommending this company.
Keep up the Good Work.
August 11, 2021
Unprompted review
Reply from Bike In Style
Thank you David for your kind words, we really appreciate it.
Reply from Bike In Style
Tomasz thank you for your kind review.
The delivery was fast and I was well…
The delivery was fast and I was well informed about progress of the order. The box was slightly damaged but everything inside was perfect.
August 2, 2021
Reply from Bike In Style
Thank you for your review, We would love if you could post a picture of your bike when you are out and about on our facebook page :-) Happy riding!
https://facebook.com/bikeinstyleuk
Very good service
August 2, 2021
Reply from Bike In Style
Thank you for your review, we hope you are loving your new bike. Please do upload a photo of your new eBike onto our facebook page so we can all see it. https://facebook.com/bikeinstyleuk
Fantastic fast delivery,well boxed…
Fantastic fast delivery,well boxed surprised to find Broken back mudguard and front light could not be assembled because it had been placed in wrong position or wire too short.
August 2, 2021
Reply from Bike In Style
Thank you for your review, Sorry to hear about the back mudguard, Please reach out to us so we can have a look into this for you. orders@bikeinstyle.co.uk
The Bike In Style Team.
I have been well impressed with the…
I have been well impressed with the service given however the first bike sent out was two sizes to big the second bike arrived the following day which was well impressive.
My only complaint is that the sales staff are not totally offa with the workings of the bike.
The question no one seems to be able to answer is how do you change the settings from KPH to MPH yours in anticipation Brian
July 31, 2021
Reply from Bike In Style
Thank you for your kind words, the answer to your question is in the user manual we emailed over to you on page 12 :-)
We hope you are loving your new bike. Please do upload a photo of your new eBike onto our facebook page so we can all see it. https://facebook.com/bikeinstyleuk
The Bike In Style Team.
GREAT CUSTOMER SERVICE
THEY ANSWERED ALL MY QUESTIONS ABOUT THE BIKE PROMPTLY AND WHEN DUE TO COVID ISSUES THE BIKE DELIVERY HAD PROBLEMS SORTED IT OUT FOR ME. DANIEL AT BIKE IN STYLE WAS EXTREMELY HELPFUL AND IF YOU ARE LOOKING TO BUY AN E BIKE WOULD DEFINITELY RECOMMEND THIS COMPANY
July 31, 2021
Reply from Bike In Style
Thank you for your review, we hope you are loving your new bike. Please do upload a photo of your new eBike onto our facebook page so we can all see it. https://facebook.com/bikeinstyleuk
They have very good customer service…
They have very good customer service and they are totally customer-driven. They answered all my questions tirelessly. I placed an order e bike and can not wait! Highly recommended...
July 27, 2021
Unprompted review
Reply from Bike In Style
Thank you for your review, we hope you are loving your new bike, we can see the product review you left, thank you. Please do upload the photo of your new eBike onto our facebook page so we can all see it, it's a great photo! https://facebook.com/bikeinstyleuk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.