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See what reviewers are saying

Rated 5 out of 5 stars

Bikerunner is really easy to use and there is always a quick response. The helpers are very professional and kind to tell you if something else is wrong with your bike.

Company replied

Rated 4 out of 5 stars

Leandro was awesome! The main office was super confused about actually making the booking happen. Made the deal directly with the BikeRunner, and that worked perfectly. Good job by the Runner, les... See more

Company replied

Rated 1 out of 5 stars

We have had someone patch a hole three times now. And twice it has turned out to just give us more work, because once the bike tube exploded the following day and the second time the bike was flat whe... See more

Company replied

Rated 5 out of 5 stars

I really appreciated my contact with Bike Runner. Fast, effective, professionally well informed, and polite service. Great that they come to my address rather that my having to load my bicycle into my... See more

Company replied

Company details

  1. Bicycle Repair Shop

Written by the company

Lad bare cyklen blive stående, hvor den er punkteret, og sørg for der er fri adgang til det hjul der skal lappes. Bestil en Runner , og vedhæft et billede af din cykel til din bestilling. En Runner kan komme på en specifik tidspunkt, eller hurtigst muligt. Vi lapper, skifter slange eller dæk. Betal efterfølgende via MobilePay.


Contact info

4.2

Great

TrustScore 4 out of 5

300 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Bikerunner is really easy to use and…

Bikerunner is really easy to use and there is always a quick response. The helpers are very professional and kind to tell you if something else is wrong with your bike.

December 8, 2025
Unprompted review
BikeRunner logo

Reply from BikeRunner

Thank you so much Janne :-)

Rated 5 out of 5 stars

It is incredibly easy to order a…

It is incredibly easy to order a bikerunner on the website. The times I have needed help with the bike, they have been there quickly. The service is really good and I can only recommend Bikerunner.

July 24, 2024
Unprompted review
BikeRunner logo

Reply from BikeRunner

Tusinde tak Stine:-)!

Rated 5 out of 5 stars

Excellent !!

Very easy to order. Quick service. Excellent service. Can HIGHLY recommend !

March 19, 2024
Unprompted review
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Reply from BikeRunner

Thank you very much Michael:-)

Rated 5 out of 5 stars

fast and good service

polite, quick and bike in perfect condition

February 20, 2024
Unprompted review
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Reply from BikeRunner

Thank you very much - happy to help:-)

Rated 5 out of 5 stars

The company fixed my bike within only…

The company fixed my bike within only few hours from when I ordered it fixed - and it was even a sunday.
Matias fixed it - he was very helpfull and friendly and explained what was wrong with the bike.
The payment system also worked well.
Huge recommendation.

February 18, 2024
Unprompted review
BikeRunner logo

Reply from BikeRunner

Thank you very much Tilde :-)

Rated 5 out of 5 stars

Great service

Great service - arrived very quickly after I requested help on the website. Fixed my bike and I am now a happy camper!

April 18, 2023
Unprompted review
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Reply from BikeRunner

Thank you very much Mette:-))

Rated 5 out of 5 stars

First time user. Fixed within an hour.

First time using BikeRunner services. Sat with a cargo bike 11 km away from home, had lectures the next 3 hours, flat tire and 3 hours until I had to go get my two kids, get one to gymnastics and get home to make dinner. Absolutely saved my day.
Googled "bike help", BikeRunner came up, filled in the blanket, and got a call within 10 minutes saying he was on his way. Within an hour my bike was ready to go. A very dedicated man who could not figure out how to get around the construction area around DTU, walked to where I was! Well deserved 5 stars. Will use their services again. Hopefully it will go as well.

March 21, 2023
Unprompted review
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Reply from BikeRunner

thank you very much Anna - happy to help:-)

Rated 5 out of 5 stars

Super service

Super service, would recommend to all. Our runner, Lukas, was quick and well prepared. He knew our bike model well and gave us a few tips.

August 15, 2022
Unprompted review
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Reply from BikeRunner

Thank you very much Nanna!

Rated 5 out of 5 stars

Great concept, great service

I really appreciated my contact with Bike Runner. Fast, effective, professionally well informed, and polite service. Great that they come to my address rather that my having to load my bicycle into my car drive to the workshop and having to return some days later to pick it up.

March 22, 2022
Unprompted review
BikeRunner logo

Reply from BikeRunner

Thank you very much Bent :-)!

Rated 1 out of 5 stars

Not again

We have had someone patch a hole three times now. And twice it has turned out to just give us more work, because once the bike tube exploded the following day and the second time the bike was flat when we went to pick it up an hour after it was supposedly fixed. We have used this service out of pure need, but doubt I will ever do it again.

February 4, 2022
Unprompted review
BikeRunner logo

Reply from BikeRunner

Hej Signe, vi beklager meget at din lapning ikke holdt. Men det kan desværre ske, når man opererer "på gaden". Vi synes dog det vil være fair hvis du nævner det faktum at vi umiddelbart tilbudt at komme ud igen når du kontaktede os (hvilket du afslog fordi du allerede havde taget den til en cykelhandler). Og til trods af at din Runner ikke er nødsaget til at gøre det (da han opretholder vores garanti på 5 dage og tilbyder at komme igen), så valgt han aligevel at betale dine penge for lapningen tilbage. Bh BikeRunner

Rated 5 out of 5 stars

Great concept!!!

I had bikerunners here two times to fix flat tires. Both time I contacted them late evening, both time they were here the next day. Nice guys, great service, great price. I love the concept, and will not hesitate to use bikerunner again!!

August 6, 2021
Unprompted review
BikeRunner logo

Reply from BikeRunner

Thank you Hege :-))

Rated 5 out of 5 stars

I order just before 10.00 with the…

I order just before 10.00 with the request to change my front tire and tube before 1800. I was well informed and the Runner suggested a better tire for 100kr extra which I accepted. The bike was fixed as promised before 1800. I can only recommend BikeRunner😊

August 6, 2021
Unprompted review
BikeRunner logo

Reply from BikeRunner

Thank you very much Birger! :-)

Rated 4 out of 5 stars

Leandro was awesome!

Leandro was awesome!
The main office was super confused about actually making the booking happen.

Made the deal directly with the BikeRunner, and that worked perfectly. Good job by the Runner, less by the coordinator in the main office.

April 26, 2021
Unprompted review
BikeRunner logo

Reply from BikeRunner

Hej Daniel, kiggede lidt på korrespondancen og beklager meget vores supporters forvirring! Han fik lige blandet nogle ting sammen, men vi er meget glade for at det hele løste sig som det skulle til sidst:-) Beklager ulejligheden! Bh BikeRunner

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