I recently bought a Gazelle family bike from this shop and had a very positive experience. What stood out to me most was the customer service. The employees in the shop were exceptionally polite, fr... See more
Company replied
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See what reviewers are saying
The personnel at BukeTotaal is not only Friendly but extremely efficient. That provide you with quick and cost effective solutions. My experience is that they really care about us and our requests.... See more
We had a very pleasant experience at Bike Totaal, Leidschendam. Olaf helped us through the process and answered all our questions. He also helped us to do test rides on multiple bikes and guided our d... See more
Company replied
Complete services from recommending bicycles fit to what you are looking for, testing until you find the right one, and insurances services. The insurance starts right after you pay.
Company details
About Bike Totaal
Written by the company
Bike Totaal wil dat iedereen de fiets pakt. Inderdaad, héél Nederland. We hebben daarvoor ook alles in huis: de expertise, de service en het mooiste assortiment. Met modellen van topmerken als Gazelle, Dutch ID, Cube, Cortina, Sparta, Batavus
en Urban Arrow. We helpen, coachen en adviseren je. Van oriëntatie tot aanschaf, van onderhoud tot onderweg. Bike Totaal is er voor jou. Letterlijk, want met het grootste aantal vestigingen is er altijd wel eentje bij jou in de buurt. Je wordt met veel liefde geholpen, door je eigen vertrouwde vakman.
Standaard superveel extra service bij aankoop van een nieuwe fiets
Het klopt: alleen bij Bike Totaal krijg je standaard superveel extra's bij een nieuwe fiets. En ook daarna blijf je altijd welkom. Voor hulp, service en een glimlach. We zijn er echt voor je. Zo krijg je standaard 5 jaar dealergarantie bij je nieuwe elektrische fiets, zijn er altijd omruilmogelijkheden voor je oude fiets en is de eerste servicebeurt altijd inbegrepen.
Zien we je snel?
Je kan bij Bike Totaal terecht voor fietsen, elektrische fietsen, elektrische bakfietsen, fietsaccessoires, fietskleding en nog veel meer. Online, en in één van de meer dan 160 winkels. Ja, Bike Totaal is dé fietsenwinkel van Nederland. Kom je snel eens langs?
Bekijk elektrische fietsen
Bekijk winkels
Standaard superveel extra service bij aankoop van een nieuwe fiets
Het klopt: alleen bij Bike Totaal krijg je standaard superveel extra's bij een nieuwe fiets. En ook daarna blijf je altijd welkom. Voor hulp, service en een glimlach. We zijn er echt voor je. Zo krijg je standaard 5 jaar dealergarantie bij je nieuwe elektrische fiets, zijn er altijd omruilmogelijkheden voor je oude fiets en is de eerste servicebeurt altijd inbegrepen.
Zien we je snel?
Je kan bij Bike Totaal terecht voor fietsen, elektrische fietsen, elektrische bakfietsen, fietsaccessoires, fietskleding en nog veel meer. Online, en in één van de meer dan 160 winkels. Ja, Bike Totaal is dé fietsenwinkel van Nederland. Kom je snel eens langs?
Bekijk elektrische fietsen
Bekijk winkels
Contact info
Spaceshuttle 22, 3824 ML, Amersfoort, Netherlands
- 0334545945
- info@biketotaal.com
- biketotaal.nl
4.8
Excellent
14K reviews
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Bike repair
The staff are quite friendly. They fix the bike as it is like a brand new one.
May 21, 2026
Very good advice
Very good advice, well looked after, super bike and good after service. Worth paying a little more to get the full service and ride your new bike home straight away!
May 21, 2026
This is truly a great bike shop and…
This is truly a great bike shop and that is because the owner is 100% committed to excellent service. He and the staff are friendly, competent, reliable and we feel lucky to have such a great bike shop in our neighbourhood.
May 24, 2026
Great Service, On the Dot
Great service, professional & friendly staff, on the dot with their time. Had my UA bakfiets maintained there. Came back super smooth. Highly recommend.
May 10, 2026
Service
I had a goof experience while buying E-bike from them. They are very good in service as well.
May 8, 2026
professional service and assistance
May 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I wanted to repair my Qwic battery
I wanted to repair my Qwic battery. The dealer said that it was very difficult and expensive to order and it would be more than 600 euros. Then he tried to sell a new bike!
Now I ordered in fietsaccuwinkel a new battery for 350 euros.
May 2, 2026
Unprompted review
Reply from Bike Totaal
Dear,
we are very sorry to hear that the pricing in your opinion was quite steep. If you want you can send an email to Info@biketotaal.nl f.a.o Nathan I will then put you're complaint through to the store.
Bike Totaal
Fake advertisement
Fake advertisement, bought the item before 15:30 and will received it hopefully tomorrow . 2 days after . In the website is advertising that if you order during the day and will get it the day after .
April 22, 2026
Reply from Bike Totaal
Dear,
We are sorry to hear that you were dissapointed in our delivery system. If you send an email to info@biketotaal.nl tav Nathan I will put the complaint through to the specific store. Thank you for your feedback.
Bike totaal
Great customer care.
Very good Customer Care, they helped me and supported me to choose my new bike.
April 17, 2026
Super helpful shop assistants
I recommend you visit the shop during non-rush hours; the experience might be very different.
Super helpful shop assistants, explaining everything you asked and more
April 5, 2026
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