I couldn't believe my luck when I stumbled upon Bill Baber whilst wandering around Edinburgh some years back. But I'm far away from there generally, and rely on online shopping with them. Always best... See more
Company replied
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I couldn't believe my luck when I stumbled upon Bill Baber whilst wandering around Edinburgh some years back. But I'm far away from there generally, and rely on online shopping with them. Always best... See more
Company replied
Super friendly and helpful family business. Jack and Lucy arranged a Zoom call to help us get to know each other and our business requirements as we're based overseas. What a difference being able... See more
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Lovely yarn- beautiful colours. My 2nd BB tunic - first was a med and seemed a tad small so this time I went large- this was significantly bigger- I washed it in the end to shrink as I chose not to re... See more
Company replied
Jack and his family at Bill Baber are dedicated, talented professionals! I love my Fintry jumper, so much so that I have two, one blue and one a gorgeous green. A ‘Sloppy Joe’ in style, it’s like w... See more
Company replied
Designer knitwear sweaters, made in Edinburgh, for both men and women in a range of colours, styles and patterns. We're a family business who have been making knitwear together for over 40 years.
66 Grassmarket, EH1 2JR, Edinburgh, United Kingdom
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The quality of the lovely long Mull sweater I purchased is top notch and the woven Celtic design in a contrasting color on the borders enhances the entire sweater for me.

Reply from Bill Baber Knitwear
I used to buy your products at Celt Iberia, but they retired and there isn't another store in the area. Loved your wraps and Shawls. Very pleased with this sweater. Easy to order and shipped very quickly.
Thanks

Reply from Bill Baber Knitwear

Reply from Bill Baber Knitwear
Wonderful experience all around! Bill and his team took the utmost care in ensuring the proper sizes were selected and my order shipped quickly to the USA! Keep up the great work, absolutely stunning high quality knitwear.

Reply from Bill Baber Knitwear
My wife loves the Eske Kintyre Jumper. Fit is as described and looks even better on than in the photos. The wool is soft and it has a really nice mottle to it. Service was great with the jumper being despatched and received well in-time for Christmas. It is always nice to find true artisans producing really high quality products. Delighted

Reply from Bill Baber Knitwear
They are great. I use them every year for Christmas presents and everyone loves them.

Reply from Bill Baber Knitwear
Cause I missed it to buy one during my stay in Edinburgh, I had to order one of the handmade Brooches as a Christmas-gift for a good friend. The shipping to Germany was fast, the present arrived fast and on time, and it looks absolutely great!

Reply from Bill Baber Knitwear
Bill Baber Knitwear sweaters are stunning and practical. I wear mine often and always receive compliments.

Reply from Bill Baber Knitwear
Jack was incredibly helpful with sizing and fabric weight questions. Plus I received the cape in record time!

Reply from Bill Baber Knitwear

Reply from Bill Baber Knitwear
I bought a beautiful “Kyle” while in the Edinburgh store for 349 pounds and found the same jacket on the website for 207.50 pounds.
What is up with that? I tried to email Bill Baber who sold me my sweater but couldn’t find a direct email. I really don’t want this review to go all over the web if they can make this problem right. W. Burke

Reply from Bill Baber Knitwear

Reply from Bill Baber Knitwear
They reach out to you about order in a quick response and very friendly and helpful

Reply from Bill Baber Knitwear
Great, beautiful product, easy to order, prompt shipping and delivery. I've loved every Bill Baber piece I've bought since discovering the shop in Edinburgh in 2012, and I have several!

Reply from Bill Baber Knitwear
Amazing firm - wonderful products. Professional, prompt, great communication. Will be dealing with them for years to come.

Reply from Bill Baber Knitwear
The sweater is exactly the colours of the picture and fits well. It came so much faster than I thought it would so and happy to be wearing it on cool evenings already.

Reply from Bill Baber Knitwear
The jacket was a very nice, well designed and made, product. My wife will feel super chic wearing it. The personal touch added by Bill and his family at no extra charge all added to the feeling of being a valued customer and not just an order number.

Reply from Bill Baber Knitwear
Knit ware produced by Bill Baber is unique and well made using selected yarns from pedigree sheep producing beautiful colours. My favourite knit ware!

Reply from Bill Baber Knitwear
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