Billi Uk Reviews 344

I had such a great experience at Billi Tap thanks to Rey. He was absolutely exceptional in helping me resolve my issue—patient, knowledgeable, and genuinely committed to making sure everything was sorted quickly and smoothly. It’s rare to come across someone so helpful and easy to deal with, and Rey really stood out as the best person I’ve interacted with at Billi. Huge thanks to him for turning what could have been a frustrating situation into a really positive experience!

Great, clear, knowledgeable communication from start to finish

I had a query regarding our business' Billi tap. I reached out to their customer service team and in less than 24 hours Rey had sent me a teams invite to discuss our service plan in detail. Rey provided me with all the needed information and was very friendly. Thank you Rey!

I had contacted Laura from the Billi Team to help me with one of our Billi taps. Laura was very helpful and arranged an engineer to go on site to fix the issue the next working day. She was polite and professional and is what customer service should be!

The customer service from Laura has been excellent and the Billi taps we are using are a great product that has exceeded our expectations. We tried different makes of tap and different installers but going direct to Billi has been the best decision we made.

My experience with Billi was made a lot easier due to the extremely helpful Rey in the Client Care Team. Rey was in touch constantly and was very informative throughout. Every company needs a Rey in their Customer Care Team! Thank you once again Rey.

Professional, polite and hard working.
Josh D and Bart

Josh D is amazing and he helped us to find out the leak issue straightaway. Much appreciated of his professional help today.

Great help over the phone, great help on site. An engineer, Josh D, who came today sorted the issue quickly. Instructions were given if we experience the same issue in the future. Thank you!

Josh D comes to our office to service the taps and attend to any faults that arise. He is always friendly, helpful, and communicates clearly what work has been carried out and what may be needed next. In a busy office like ours, it’s a real benefit having someone who knows exactly what they’re there to do and can be trusted to get on with the job.

Eddy was great friendly and efficient. Thank you.

Arriving on time and with a neat appearance, Karolis impressed with his politeness and expertise, addressing all inquiries thoroughly. Truly a pleasant individual.

Karolis delivered exceptional work, demonstrated great attention to detail, and clearly communicated his actions.

Karolis, was punctual, tidy, polite and knowledgeable answering any questions asked. Very nice man.

Karolis So super helpful,always happy and motivated

Karolis, the engineer who came to fix our tap was very polite and knowledgeable. It only took him few minutes to sort out the problem we had with the tap.

Karolis was very easy to talk to and explained everything he was doing and left our Billi Tap working perfectly.

Karolis carried out our works to a high standard, was very thorough and explained what he had done.

Karolis was very good, friendly and professional . Install very good .