Great quality, comfortable shoes, stunning design and details, perfect delivery. I ordered two pairs of boots and one pair of shoes which were neatly and safety wrapped. Every time I visit Copenhagen... See more
Company replied
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I was looking for years for brown boots like these and finally found them, so very happy! Excellent quality, and extremely fast delivery! I'm even thinking about shopping a second set of the same as a... See more
Company replied
Shoes are great! Your site is now on my Favourite tag. What I can suggest is also to have prices in other currencies, if possible. This would make life easier and would be customer friendly since you... See more
Company replied
Still very satisfied about the shoes and quick delivery. Not satisfied about the huge increase of international shipping costs. Previously international shipping and handling was done by PostNord a... See more
Company replied
Company details
Written by the company
Et stærkt brand i den skandinaviske skomodeindustri
Contact info
Vibe Allé 5, 2980, Kokkedal, Denmark
- +45 33 13 38 18
- webshop@billibi.com
- billibi.com
4.5
Excellent
1K reviews
Replied to 14% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast shipping, good shoes
Bought some shoes directly from Billi Bi’s website. Shipping was really fast. Shoes are very comfortable, they needed a bit of breaking in first but got more comfortable with 2 days of wearing.
January 1, 2023
Reply from Billi Bi
Hi. Thank you. We are happy to hear :) Best regards Billi BI
Reply from Billi Bi
Hi Alex. Thank you. We are happy to hear. Best regards Billi Bi
Reply from Billi Bi
Hi. Thank you. We are happy to hear. Best Regards Billi Bi
Nice & comfortable shoes. And perfect service
I have already ordered a few times and I always get a perfect service. Very quick and the shoes never disappoint me. As seen in the internet, comfortable and a very nice design
November 30, 2022
Reply from Billi Bi
Hi Malgali. We are happy to hear that. Thank you. Best regards Billi BI
Reply from Billi Bi
Hej. Tak for din anmeldelse. Det er vi glade for :) Kh. Billi Bi
The courier DPD didn’t deliver on two…
The courier DPD didn’t deliver on two different dates , third time lucky 10 days later ! plus the internal box was battered and these are a Christmas present .
However the ordering was simple and the product ( boots) look good .
December 4, 2022
Reply from Billi Bi
Hi Sianne. We are sorry to hear about this. We are working on better delivery solutions. But we are happy that you got your order and you like the boots. Sorry for the inconvenience. Best regards Billi Bi
questions about shipping
I had some questions about shipping information to my country (germany) and everything was solved pretty fast as well as the shipping itself. I am very happy with my purchase, the shoe fits great and I love them. Very high quality :)
November 28, 2022
Reply from Billi Bi
Hi Maja, we are happy to hear :) Best regards Billi Bi
Fast delivery
Fast delivery, mega-fast handling of return (shoes were sent back on Thursday afternoon, and Friday I had Money back on the account) and a fast delivery again.
November 24, 2022
Reply from Billi Bi
Hi Irina. Thank you. We are happy to hear :) Best regards Billi Bi
Reply from Billi Bi
Hi Maria. Thank you. Happy to hear :) Best regards Billi Bi
Reply from Billi Bi
Hi Ulrike. Thank you. Good to hear :) Best regards Billi Bi
Billi Bi Shoes are amazing
I love your shoes - amazing quality and so comfy and always looks good ! I am never disappointed in each pair I am buying.The only sad thing is that I can not buy them in UK so I always need to ask my friend in Europe to send them back to me to UK.
Kasia
November 3, 2022
Reply from Billi Bi
Hi Kasia. Thank you for your rewiev. We are currently working on a solution, so we will be able to deliver to the UK in the near future :) Best regards Billi Bi
I am satisfied with your product
I am satisfied with your product, really beautiful and elegant boots for women. I thank you and wish you success.
November 2, 2022
Reply from Billi Bi
Hi Daina. Thank you for your review. We are happy to hear :) Best regards Billi Bi
The boots I ordered from this website…
The boots I ordered from this website are great and everything went smoothly.
October 12, 2022
Reply from Billi Bi
Hi Ann. Thank you for your review. We are happy to hear :) Best regards Billi Bi
Great lived the quality of your shoes …
Great lived the quality of your shoes the floors are so nice the leather soft
November 2, 2022
Reply from Billi Bi
Hi Caroline. Thank you. We appreciate your review. Best regards Billi Bi
I love this brand and the service is…
I love this brand and the service is excellent.
November 2, 2022
Reply from Billi Bi
Hi Magali. Thank you. We are happy to hear. Best regards Billi Bi
Super quick shipment and delivery
October 25, 2022
Reply from Billi Bi
Hej Dorothee. Thank you. We are happy to hear :) Best regards. Billi Bi
Soles came off!
I am absolutely appalled with the quality. I wore these shoes three times and the third time I had them on, I noticed that the soles literally started coming off the rest of the shoe (both left and right). It’s SHOCKING and I am expecting a prompt refund.
September 26, 2022
Unprompted review
Reply from Billi Bi
Hi Ariel. We are sorry to hear that. Could you please sent a mail to webshop@billibi.com to our costumer service, and we will try to find a solution to the problem :) Best regards Billi Bi
I'm wearing my pair of boots since 2…
I'm wearing my pair of boots since 2 years now. The quality is here ! and the comfort is incredible.
Totally buy a new pair for spring summer.
Thank you for doing shoes which are fashionables and comfortables
March 2, 2022
Unprompted review
Reply from Billi Bi
Hi Anastasia
Thanks for your review!
We are glad that you like our quality and that the shoes are comfortable.
We look forward to welcoming you to our webshop another time.
Best regards
William / Billi Bi
One of my favorite shoe brand..
One of my favorite shoe brand... apart from great shoes, nice service. Shoes are even more comfortable than ever before... acceptable prices - value for money.
February 26, 2022
Unprompted review
Reply from Billi Bi
Hi Svava
Thanks for your review!
It means a lot to us that you like our shoes and service.
Best regards
William / Billi Bi
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