I like buying from start-up companies with good environmental credentials so this is the second product I’ve bought from Billy T. Disappointing, though, that there are no tabs sewn in at the top of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I like buying from start-up companies with good environmental credentials so this is the second product I’ve bought from Billy T. Disappointing, though, that there are no tabs sewn in at the top of... See more
Company replied
Fantastic company here in the UK producing some fine leather goods. I bought the Billy Tannery Slim Card Sleeve and honestly, the quality is as expected. Smells leathery, perfectly sewed, and just an... See more
Was accidentally sent a product that I had cancelled - I loved the wallet so much that I decided to pay for it and keep it. 2 years later the leather has aged beautifully yet still looks as good as... See more
The most ridiculously slow refund process I’ve ever had.
Company replied
Billy Tannery is the first British goat leather company. Our products are handmade in Britain from sustainable leather tanned in our own microtannery in the Midlands. Shop Backpacks, Briefcases, Tote Bags and Wallets.
London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely piece of work from Bill Tannery. Very happy with my notebook cover.
So much nicer than horrid plastic and metal glasses cases that give up the ghost before the glasses do
Called up company to enquire about product and was answered promptly, went on to buy a few items, all arrived in very good time and are well made and robust.

Reply from Billy Tannery
Easy transaction, delivered very promptly and safely packaged. Thank you

Reply from Billy Tannery
I like buying from start-up companies with good environmental credentials so this is the second product I’ve bought from Billy T.
Disappointing, though, that there are no tabs sewn in at the top of the pouch, next to the ends of the zip. There’s nothing to grip when trying to open or close the chunky zip. This is a design defect that could so easily be rectified. When you fully close the zipper, it’s really difficult to unzip again because the pouch flexes along with the zip when you try to open it, so you end up having to pinch and hold the very top of the pouch to try and get the zip to open. It’s a faff I could do without, especially on a premium priced product. The rest is fine, though a bit more padding to protect a laptop inside wouldn’t go amiss.

Reply from Billy Tannery
Just received the tote bag. Beautifully made, robust and will certainly see me out. Worth every penny.

Reply from Billy Tannery
For this and previous purchases Billy Tannery products have been excellent and efficiently delivered.

Reply from Billy Tannery

Reply from Billy Tannery
Ordered this item online from Canada for my son in Epsom. There were no problems at all and he received the parcel in no time at all.

Reply from Billy Tannery
Wonderful leather goods, made from skins that would otherwise, have been thrown away, fantastic and helpful service.

Reply from Billy Tannery
I bought some Barton sunglasses from Hebtreco and the case fits them perfectly.
Very pleased with the quality too!

Reply from Billy Tannery
Excellent service as usual, I had an issue with the boots I purchased and Jack organised collection and delivery of a new pair in no time at all. It’s a true measure of any company as to how they deal with these kind of things and Billy Tannery were up there with the very best 😊

Reply from Billy Tannery
Packaging and delivery were excellent. The product itself looks great but I haven’t had the chance to try it out yet.
Previous products have been fab and the quick glance I had reinforced that. It’s been put away for now….

Reply from Billy Tannery
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.