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Rated 3 out of 5 stars

I approached this company as I wanted a bare metal server to move client websites too as my current provider was inadequate. I sent details of my requirements. I had one reply to ask about my budg... See more

Company replied

Rated 5 out of 5 stars

I've been using Binary Rack for the past two months and have had a great experience with their team. Their support is responsive, the services are reliable, and everything runs smoothly. Highly recomm... See more

Rated 5 out of 5 stars

My experience with Binary Racks was 100% good. Due to having 2 severs we had to trim down to 1 server and that was the only reason for server cancelation. Very forward thinking company with help alwa... See more

Rated 5 out of 5 stars

Have ordered a dedicated server from Binary Racks and I must say the experience was nothing but pleasant from start to finish. Reasonably priced too. My gaming community loves the fact that we now... See more

Company details

  1. Web Hosting Company

Written by the company

At Binary Racks, we are committed to the best value in the data hosting industry. We provide Dedicated Server hosting, Cloud hosting, and colocation racks. This means constant innovation to deliver the highest performing network and customer control at affordable prices. Our purpose is to make it affordable for businesses to get access to latest hosting technologies and cloud resources at budget to innovate and grow the right way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Friendly and kind staff

Friendly and kind staff. Definitely recommend

August 17, 2023
Unprompted review
Binary Racks logo

Reply from Binary Racks

We relay appreciate your nice review, thanks a million.

Rated 5 out of 5 stars

I am a reseller and working with them…

I am a reseller and working with them from last 3 years, they are awesome. Prices are good, services are good too but a little delay in response.

November 30, 2022
Unprompted review
Binary Racks logo

Reply from Binary Racks

Thank you for your kind feedback, it is pleasure working with active reseller like you.

Rated 5 out of 5 stars

Great service

After speaking with the Binary Racks team they installed my server promptly and were excellent with helping me get it setup and online.

Definitely recommend using them, service is fantastic, server is running great.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent aftercare and support

It's been a just over a month since provisioning a handful of servers with Binary Racks and contrary to another review I've seen on here, the support has been fantastic. Thanks again for all your help!

June 13, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service - Avoid

Terrible service, seriously avoid them. Server died and spent 2 days trying to get them to fix it, but excuse after excuse and even blatant lies to avoid fixing it. Speed and reliability when it was working were poor enough but you really get to see what a company is like when you have a problem.

May 11, 2023
Unprompted review
Binary Racks logo

Reply from Binary Racks

We are sorry for the bad experience you have faced. We were actively communicating with you during the past 48 hours to try to help you fix the issue. Unfortunately, it was due an unrecoverable hard drive which is totally out of our hands to deal with. Kindly keep in touch with our support team to restore your service ASAP.

Rated 5 out of 5 stars

Quality for budget prices.

Quality server, Quality Service. High SLA. Very corporative support. It takes 1 business day for server delivery. supported features compared to value are supreme. perfect for startups like me

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Reasonably priced dedicated server with good support

Have ordered a dedicated server from Binary Racks and I must say the experience was nothing but pleasant from start to finish.
Reasonably priced too.

My gaming community loves the fact that we now have a dedicated server for our different games instead of running them at home.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Binary Racks..... the business.

My experience with Binary Racks was 100% good.
Due to having 2 severs we had to trim down to 1 server and that was the only reason for server cancelation. Very forward thinking company with help always at hand. Take the 5 stars and x it by 2. Thanks, Binary Racks.

August 29, 2022
Rated 1 out of 5 stars

Misleading port speed

Misleading port speed, even lower than 1/5 how it committed.
Do not support BGP session.

May 9, 2022
Binary Racks logo

Reply from Binary Racks

Our Servers comes with 1Gbps or 10Gbps according to customer request. We need to investigate to make sure nothing affecting your port speed.
We do support BGP peering on many data center locations as published on our web site.

Please do not hesitate to contact our support team for immediate assistance.

Rated 3 out of 5 stars

VPS not suitable for gaming VPN use

I used their VPS for setting up a personal VPN (kernel mode) for gaming. Observed some issues in-game which were probably caused by intermittent throttling. However, there were no packet loss observed through ping. Not sure if it was due to the CPU or network throttling. It seems I got a server with host pass-through, not many providers allow that these days. But the hardware seemed a decade old based on initial diagnostics.

April 9, 2022
Binary Racks logo

Reply from Binary Racks

Hi, Thank you for your review. Please contact our support team to help you resolve any issues. I have checked your tickets and see no thing mentioned about VPS performance. We are very keen to provide service and support that meets our customers needs, our support team looking forward to hearing from you.

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