BinckBank Reviews 

FCa confirmed binckbank a scam , invest here at risk. helpful site

It's been two months and they still haven't been able to find the problem. Very little assistance and in the meantime I am unable to get my money back

BinckBank switches to SaxoBank, increases the fee, makes a mess of the transition and single handedly changes their conditions at your expense. Meanwhile they keep your stock hostage by charging 25 EURO per line if you want to switch brokers, violating if not the letter than at least the zest of European Consumer laws.

Authorities should investigate and fine them. But as a customer, I have but one advice, stay away from this lot.

Added: two days before the transfer I suddenly received an e-mail that they now would honour their publicly stated commitment to a zero-charge transfer after all. I am cautiously optimistic they will keep their word -so I'll give one star back... but I'll await the proof of this pudding! Will be updated (probably not shortly -if I read the other comments).

Poor customer service and as not transparent with their fees as DeGiro and therefore I moved back to DeGiro

They promised a certain amount of free transactions, but after signing up it turned out that 'amount' was only valid for about a month; i.e. useless for any starter account.

Disappointed I cancelled my account-with-zero-transactions (to go to a competitor that actually does as promised) - got a confirmation for my cancellation - but they failed to return my initial account balance time after time (i.e. I contact support multiple times) over a period of many weeks. And then they started deducting the monthly fee from it until it was almost gone WITHOUT EVER contacting me over the last 12 months.

No matter the exact legality of this case - they'll probably claim the small print in the Terms & Conditions whilst Dutch law precedes this and is clear & explicit about the obligation and transparency of conditions, terms and services - but at least this incident DOES show you how their customer & account cancellation support is, including their upsell scam for 'pending closure' accounts.

I moved from Binck to DEGIRO and forgot about my zero balance account with Binck for a couple of months, my bad. They happily keep deducting (expensive) service fees plus interest, causing a negative balance. Instead of notifying me immediately, they only sent me an email several months later when my balance went below negative 50 euro's.

Their platform is mediocre, verification SMSes take several minutes to arrive. Support doesn't read questions properly but instead replies with some irrelevant standard answer (I have to admit this was on a friday so they probably just wanted to go home and have a beer).

If you're looking for a broker to lose your money in fees look no further. fees for transferring your money from euro to dollar!!? had to pay up to 100 euro to convert 2k euro to dollar. blocks you out of buying options even if it's a "meme" stock. claim for safety reasons.

They are a bunch of thieves. After a few years I checked on my account, they stole all the money on it and took all the money I got for the dividends. Their excuse is "service fees". Bold theft, bunch of crooks they are.

Very slow responses from their CS team. Some changes requires you to sign a document ( can't do this digital) what age are we living in? Pricing is high compare to other platforms. No flexibel. IOS app is not great either.

Very poor customer service. Account has been blocked for weeks and cannot sell any shares. Spoke with several people. They are friendly but don't solve the issue. Would never recommend BinckBank

If you like a really old school approach of online stock trading Binck is the one you are looking for! Example: Any additional functionality like: OTC trading, Intraday short etc. requires you to download, print, sign, scan and send an e-mail to Binck. Then you have to wait for 5 business days for your request is processed.

It's a month now that I am trying to get my money back (almost 3000 €).
They don't answer the phone, nor to the mails.
I am REALLY wondering if I can get my money back!!
I am going to sue them.

The company absolutely refuses to let you open a bank account if you do not speak proper Dutch. In a European Country, this is a shame. I would avoid this company as much as possible