While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Totally unprofessional, every sing that thy are scammers. I just wasted two months waiting for the order that never came, and I really needed it. No customer support. It's like they have just some... See more

Rated 1 out of 5 stars

Absolutely awful after customer care and even worse products! Complete scam keep away !!! Their tanning products made me nothing but feeling sick , I beforehand checked the dosage did what they said a... See more

Rated 1 out of 5 stars

Worst customer service ever!!! Bought stuff for several thousand of euros and now one item was missing and they refuse to send a replacement! Scam company! Never order again! Go check your stupid came... See more

Rated 2 out of 5 stars

Products are good but delivery and customer service is poor. If you need anything medically, you better be willing to wait at least over a week, oh and you pay for fast delivery (only option) but you... See more

2.1

Poor

TrustScore 2 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Purchased these peppermint flavoured…

Purchased these peppermint flavoured drops that just don’t do a thing, tried to get my 100% money back guarantee but it’s nothing but a SCAM! They lie and do not refund. BEST ADVICE DONT BUY AND SAVE!

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great product – discovered through Iron Mike on YouTube!

I found Bio Lab through Iron Mike’s YouTube channel and decided to give the GHK-Cu cream a try – and I’m honestly impressed! The product is high-quality, absorbs nicely, and feels great on the skin.

Shipping to Spain took only 5 days, which was much faster than expected.
Also, excellent customer service – fast and friendly communication.

Very happy with the experience and definitely planning to order again!

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

TOP NOTCH PEPTIDES, TOP NOTCH DELIVERY

I see a lot of people rating 1 star this business. You guys might be out of mind or have other problems in life. I have bought DSIP, SELANK & SEMAX, all nasal spray, have been delivered IN 2 DAYS, and all of them worked in fkin minutes from the first administration. Worked like a miracle for me, INSTANT!!! Never believed it can be this fast and this effective.

Top notch peptides, top notch customer service with emails sent about every move they made, top notch delivery speed, ordered Wednesday night, had them Friday 14:00.

You all with 1 star review, stop sùck!n cøck, and get a life. These peptides worked IN MINUTES.

BioLab, I salute you. Very very soon will move to Greece, hope you guys deliver there too as I will buy from you again. Literally blown away by your whole service. THANK YOU!

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

ITS A SCAM

ITS A SCAM. The products they sell are fake, blank. I have received my first order and didn´t notice ANYTHING at all from all the compound I have bought. I have started legal actions against them as I dont even know what i just put in my body!

DONT BUY ANYTHING FROM THEM!!!

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t touch them

Don’t touch them - load of rubbish - they sell to kids with no checks - products are fake confirmed by a chemist

February 3, 2025
Unprompted review
Rated 4 out of 5 stars

Outright fake, underdosed and oddly behaving products. But at least they try to fix the mistakes

2 weeks ago, I bought 6 things from their shop at a discount totalling to £104. Caffeine, L-theanine, Boron, DIM, MK677 (the liquid one), and n-acetyl-selank. Of those 6 there is only 2 I can feel, I'll go into more detail about each one.

Caffeine pills - I bought these because they were only £3, a big mistake from my part as these are obviously fake. Each tablet is 200mg, I took 3 and felt nothing, NOTHING!! to make sure, a few days later I took 4 pills, so 800mg and I slept like a baby. No chance its real.

Boron - I can't tell if it does work or not because it's not something you can really feel, but judging all the other capsules are fake I'm willing to bet this is too.

DIM - another one where I know how I feel on a normal dose, I took 2 pills for the 2 weeks (200mg a day) and it resulted in no changes, very suspicious.

MK677 - I bought the liquid version because it was a higher potency, though when I opened the bottle there was white crystals all over the bottom of the bottle and in the Pippette, I thought it was frozen in storage or transit so I prepared a large cup of not quite but near boiling water and no melting of the crystals. The pippette had the end fully blocked by all the crystals, so I had to buy a different one to use. Not cool, especially after spending £104 on the order. After taking it for a few days and noticing MUCH less effects compared to my dose (although props to them for at least putting something in it, its the first one that isnt fully empty) I posted a picture of the bottle on reddit, r/sarmssourcetalk I believe. All I got was a method of warming it very similar to what I've done and being told by a few people that "its f*cked" and that I should throw it away, becasue if it didnt go away after warming it wasnt because of being cold in transite that they had formed but its so old that the mk has chemically changed to something solid. I also want to say that on the bottle it says jts 25mg per ml while on the website it says its 30mg. I also emailed them about this up to no avail, no response ever. (Edit: on the 27th of February they resent a bottle free of charge, but the damn royal mail lost it, which isnt a mistake on their part, for this i bumped their review from 2 stars to 4, sonce if you have any issue they resolve it, i also forgot to mention how their delivery from poland to uk is really quick, its royal mail that always lets me down) So I have to take 2ml a day of it, i get no lethargy, no hunger, only a change in blood sugar.

The Selank & L-theanine situation - since I took them both, I've been getting better sleep, more dreams and a very mild mood boost, I didn't know which one is responsible for it, the nasal spray selank or the L-theanine capsules, so i stopped taking the capsules considering all the other capsules were fake and i was right, the L-theanine somehow wasn't responsible. I kept taking the n-acetyl-selank and I'd say I'm happy with the results. Although the effect profile matches the L-theanine better it wasnt responsible for the results I was getting.

I hope if you're reading this, to remember that they are unreliable, don't respond to emails and at best they're underdosed. All of their capsules were fake for me, only the liquid mk and the nasal spray showed some effects. Don't be fooled by their pretty looking website and professional UI, it's all just so they can grab your money. Either don't buy the things or get it from somewhere else, it's worth spending a few quid more so you can actually get the product you were advertised.

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

Waiting over a month for order to be…

Waiting over a month for order to be shipped, assuring every week that it will be shipped next week.
Now, over a week trying to get a refund,but unfortunately people working for this company are having not a clue what's a customer service is, so good luck to me.

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

I will never buy from them again and I…

I will never buy from them again and I will never recommend them to anyone. Horrible customer service, who doesn’t give a f***, who does not respond to messages, disregards and ignores. My package was lost and they as sellers do nothing to find it. The package is gone and my money too. DO NOT BUY FROM THEM!

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service & Extremely long delivery Times

Terrible Customer Service. Ordered products from them 3 separate times and twice there have been extremely long delivery times. Previously over a month and looks like again this one will be longer. Messaged them 3 weeks later to find out where my last order was because UPS tracking said it was not received yet. They said they would investigate and reply asap by email and txt. Never heard back each time. Did this everyday for a week and whoever does the chat service does not care. No apology was ever given and they don't give a f..k! Do not order from them. Never again from this company!!!! Finally my UPS tracking shows that UPS has received the products 3 weeks later in Poland. Still waiting for my items.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Never again

Never again, customer service doesn’t give a f, qualify of produkt gone wrong over past months, they only care for profit.. there are better peptides shops to buy.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

BAC Water contained some dirt

BAC Water contained some dirt. Insane. Mailed them with video evidence, they never replied. Ordered BAC water from a different company and used the products, never got any results.

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

it’s a scam

I think it’s a scam.
Placed an order for £200 and it has not turned up a week later.
They don’t reply to emails or answer phone.
Good job I paid by PayPal so can get money back.

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, product didn't work (BPC-157) and when I asked for a refund, they told me they would sort it. It's been a month now and I've contacted them multiple times and been ignored. Do not buy from this company

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

Biolab Europe Shite

Used biolab UK with no issues. Used them for a order in France it never arrived. Now they are saying it's for me to chase the delivery even though biolab have a contract with ups. Terrible I'll get peptides elsewhere

October 4, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look