Generally Reliable, but Refund Issue on Recent Order
I have placed several orders with Bio4Men in the past, and most of them went smoothly without any issues. However, my recent experience has been disappointing.
I decided to return an order under the EU Consumer Rights Directive and sent the package back unopened. According to the tracking information, it was delivered to the shop on December 7, 2024. Despite multiple follow-ups and the 14-day refund period having passed, I have neither received a response nor a refund.
While my past experiences with the shop were positive, the lack of communication and failure to resolve this issue is concerning. I hope they address this situation promptly, as it stands in stark contrast to my previous interactions.

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