Fake company
Payed nearly £100, apparently they send products 2-3 days. It’s been weeks. no products sent, no communication, no response to emails.
March 8, 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
DO NOT DO BUSINESS WITH BIOBEAUTY.CO.UK
People do not do business with this company. After 7 days of me paying them for their product they have not posted the items to me, they have no contact telephone number, no update on the order, they have ignored 2 of my emails to them asking what is going on with it and to request a cancellation and refund of my purchase.
ZERO communication with them after taking my money. They say that they PROMISE to send the delivery as expected on their site, so it should have been sent by now, at least 2-3 days before they make a post. However this hasn't been done as they said they would email me when they made an update to the delivery, which there has been none at all.
I would call them or go to their office to confront them on this matter and get my money back, but again they have no address as well as no contact phone.
I am going to report them to the relevant trading authorities to have them investigated as they have taken my money and run off with it.
November 28, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.