Biocide Systems Reviews 761

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Purchased 1 gallon of BioCide 100 and the electric fogger. We have treated a number of our showers and have had great success on preventing the formation of mold. Have been using for over two years an... See more

Rated 2 out of 5 stars

Have used Biocide aerosol in past and it worked perfectly with zero residual odor. This product, "Room Shocker" was recommended for rooms "up tp 400 square feet", and was deployed in a 1500+ square fo... See more

Rated 4 out of 5 stars

We needed to get rid of smoking smell, it worked but left a strong chemical smell. Good news we sold the car but couldn’t get the chemical smell out. Put in a car air freshener.

Rated 2 out of 5 stars

I fogged my house and HVAC system and used Concorbiun spray in my crawlspace. Less than five weeks later I noticed mold around my HVAC supply vent and called biocide. They were not helpful, gave wron... See more

Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

761 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Does what it says!!

I have tried everything to get the chemical smells out of my new car right the dealer. After 6 weeks of cleaning with no results I googled and found Biocide. It took it all out. Now I smell only new car and leather seat!!!

February 2, 2024
Rated 2 out of 5 stars

Terrible business, you know you was wrong a refund shouldn’t even be questioned and next day service and it’s not to much to ask unless you mess up like this all the time and have to start giving out,

At this point I’m not going to give a review because I’m not there to know who messed up but I will just say this 2 x now I have received the incorrect product and I personally feel like it should be overnighted to me since I been out of my account for 3 weeks, I guess when you aren’t the one waiting not patiently or empathically and it cost to over night your not to worried but with customers like me look past one mistake but 2 I’m for real the consumer that lets me the facts be know because being inconvenienced when you have my money is unacceptable. Matter of fact I should receive a refund on my original order because none of it’s my fault and all this is stressing me out. If it was my company the customer would receive full refund & receive product next day and the employee in warehouse that messed up order would be fired. But i know where to go the next time.

January 17, 2024
Rated 1 out of 5 stars

Don't work with this company

Don't work with this company. If you place an order and request a refund for products you didn't receive, they will not refund you! I have been waiting 6 months for my $2000 refund with excuses being given weekly from Spencer Blua and Gabriel Gualteros.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Finally got to use your product

Finally got to use your product. Put it my car cause I am a smoker that wanted to remove the oder of cigarettes from my car. After following the directions I have to say that your product was successful with removing the oder. And since it work so well I will recommend it to some friends with the same issue.

December 6, 2023
Rated 5 out of 5 stars

Great Product

I have used the Biocide System in the past to remove a stale cigarette odor from a vehicle that I purchased. The product completely removed the order from the entire interior of the vehicle. Worked just as advertised.
Just purchased again for another odor removal task. I am sure iet will work just as before.
Easy to use. Very effective. Great Product.

December 5, 2023
Rated 5 out of 5 stars

Eliminated fragrance scent

Product seems to have eliminated the heavy fragrance scent in the used truck we recently purchased. Easy to use, effective, and reasonably priced- what more can you ask for?

November 13, 2023
Rated 2 out of 5 stars

It’s been over 48 hours and this…

It’s been over 48 hours and this product hasn’t eliminated the odor
This is a money back guarantee and I want a refund or another one of your products to compensate me to try this process again
I’m not satisfied and it definitely hasn’t solved the odor issue. I purchased 10 and spread them through out the house that is 1000 sq ft

November 14, 2023
Rated 5 out of 5 stars

It really works!!!

Rental house we moved into had a strong mildew/stale odor to it. We used a four pack of these spread out throughout the house for 24 hours. Came back and opened the windows for an hour to air out and the smell was completely gone!! These worked great and I will definitely purchase again if ever needed in the future. Thank you for helping us fix our rental so we didn't have to live a year in a gross smell!

October 23, 2023
Rated 5 out of 5 stars

My car had some paint smell lingering…

My car had some paint smell lingering after a small body job was done , I heard about autoshocker from a website and wanted to give it a try.
I cannot believe how amazing this worked , the smell is completely gone .
I love this product.

October 21, 2023
Rated 3 out of 5 stars

READ the instructions in the Manuel don't just go .by the AD.

Your ad made it seem simple just add water and set in area.in this case chest freezer. When It came and I read instructions and i also watched video. I was intimated. Video said some cautions that were not in the included pamphlet. Like about a fog of yellow causing coughing and breathe problems. My issue was a foul smell from food spoiling due to a power outage. Freezer had been thoroughly cleaned and sanitized. Still smelled. We had freezer in garage. Had to get a dolly and move outside (afraid of vapors getting into house) Followed directions been 3 days now. Smell is much less but still residue. Disappointed thus the 3 stars. It did help a lot. But I most likely will have to replace the freezer. Please remind people to remove food first( not everyone is the sharpest knife in the drawer)

October 24, 2023
Biocide Systems logo

Reply from Biocide Systems

Dear Sir,
First let me say that our guarantee gives you the option to request a replacement unit if your issue was not 100% resolved, a second application is guaranteed to resolve it completely. In addition, a thorough read of our documentation stated that our products a 100% non-toxic and non-carcinogenic, it is only a slight irritant which is what we tell people not to be in the room or car while it's being used,

Rated 5 out of 5 stars

Great product

Great product! Bought a used car that had a strong funk…this took car of it after nothing else good. Would absolutely recommend and purchase again.

September 19, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look