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Company details
Written by the company
Founded in 2002, Biomaser is a global manufacturer of permanent makeup (PMU) and tattoo equipment, serving 70+ countries worldwide. With a 10,000㎡ in-house factory, 100+ patented technologies, and CE / FDA / ISO certifications, Biomaser delivers safe, reliable, medical-grade tools trusted by over 30,000 studios and beauty salons.
Contact info
805, Unit B, Building 3, Xingsha International Enterprise Center, No. 68, Luositang Road, Changsha, Hunan, China, 410100, Hunan, China
- +8618942532013
- service@biomasertattoo.com
- biomasertattoo.com
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Biomaser Sparkle TP006 with Pinky Pro needles
I’ve been using the Sparkle TP006 with the Pinky Pro needles for the past week now and honestly I’m really impressed with it. The machine itself is super lightweight and comfortable to hold, which makes a big difference during longer appointments. It feels really balanced in the hand and doesn’t cause much strain at all.
One thing I noticed straight away is how smooth and quiet it runs. There’s hardly any vibration, so it’s a lot easier to get clean, precise strokes, especially for brows and fine detail work. The control is really consistent and the pigment implants nicely without having to go over the same area too many times.
The battery life is also decent – it easily lasts through multiple clients, and I like that it’s wireless because it just makes everything feel less cluttered and more professional. Thank you BIOMASER
great machine,shipping and custom…
great machine,shipping and custom service is very good, i will buy again
I use these machines unfailingly for…
I use these machines unfailingly for all of my students in training and could not recommend more; absolute quality for the price, smooth, beginner friendly yet usable long term for professional expansion. Choice of machines is outstanding overall, I recommend the U1 variable stroke and ability to convert to clip cord is great creating a powerful machine that’s as lightweight as a lipstick. One thing I love most of all with these machines is the weight distribution, there is no too heavy battery pack here, cleverly they have found a way to distribute the weight around the mid to lower area of the machine removing that struggle that occurs in PMU or fineline tattooing when it comes to the machine. Impeccable.
Im a beginner tattoo artist and…
Im a beginner tattoo artist and absolutely love the biomaser pen I have. It’s lightweight and works fabulously, and to top it all off the colour is just beautiful. Has never failed me, and I just love the look of it. Highly recommend!
I bought on December 2025 1 tattoo…
I bought on December 2025 1 tattoo machine, and after another one, more expensive. Wanted to return first one. BUT! Decide to leave 2 of them. They are absolutely perfect. Light weight, nice pixel remain on brows, eyeshadow. I am more than happy.
Great customer service and a sublime…
Great customer service and a sublime machine.
Can’t fault it at all
Machines are flawless and have a sleek design
Excellent goods and service
Excellent goods and service. I love their design sooooo much. It would be better if the logistics can be faster or could purchase by Amazon.

Reply from Biomaser
Money down the drain
Me:
I would like to return my order, can you tell me how to do the Process?
Biomaser:
Why do you want to return the order? We do not recommend that you return the order because you will need to bear the return shipping and customs duties, which will be relatively high.
Me:
The device was bigger than I thought, and heavy. I can’t use it, so there’s no reason for me to keep it. How much is return shipping? There should not be any customs duties for you’re not importing anything, you’re getting your shipment back.
Biomaser:
Returning the goods from your side to China requires customs duties and shipping costs
Me:
Very well, please provide cost of custom duties and shipping. I would like a receipt of everything I’m having to pay to return the unit.
Biomaser:
Ok, but before I return it I need to know if you disassembled and used the machine and needle
Me:
I have to open the box and try it before I know if it works for me or not. I haven’t used it on anyone yet.
Biomaser:
If it has been unpacked, we cannot be sure whether the machine has been damaged by human factors.
Me:
So, if I opened it, and the device is DOA, guess it's caused by me opening it. If I open it and find a brick, it's because I put it there. If I manage to return it, you can just say you never received it, so now you get the device back while I'm out more money? Wow, not much different from a scammer I'd say.

Reply from Biomaser
Scam
Website says it is shipped from US warehouse and returns are allowed within 30 days but neither of these are true. Contacted seller regarding return and was declined because it “is not cost effective since you have to may shipping and customs.” If the product is shipped from a US warehouse to a US address, why are there custom fees?!

Reply from Biomaser
The perfect machine
I just received my machine and it tested the speed and I loved it! I used it with the 1R 0.3 cartridge and the strokes are simply smooth, the pixels are beautiful

Reply from Biomaser
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