I would give a 5 star rating, but my product was held up in customs for over a week before it was released. I know it's not Bioniq's fault, but something you should take into consideration when purch... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The granules are easy to take. I find interesting having personalised supplements tailored to my needs. I have started using bioniq GO but I would like to then change to bionic PRO for a better knowle... See more
Company replied
I received my first package 2 weeks ago, ripped open, taped up, and missing the custom bottle and a month of vitamin granules. I emailed the company and Polina returned my email within 24 hrs. S... See more
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Customer Service is Awesome. The best I have ever experienced with any company. Their response is lightening fast , transparent , informative . My 2 questions were answered promptly . Bioniq supple... See more
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Company details
Written by the company
From personalization to precision – supplements that work. Science-backed supplements designed for maximum absorption and convenience. Discover high-quality formulas that fit seamlessly into your routine, so you effortlessly get the nutrients you need. Launched in 2019, Bioniq is an international health tech company recognized as an industry leader in personalized supplements. After conducting years of testing, Bioniq has developed its award-winning products based on one of the largest and most genetically diverse biochemical databases in the world. Bioniq is also the chosen partner of leading medical institutions, athletic organizations, and athletes across the globe. Our mission is to make health more accessible and actionable.
Bioniq
Written by the company
- Bioniq- Personalized Supplements
- Bioniq offers the world’s most personalized supplements, so you get precisely the nutrients YOU need, without guessing. Bioniq replaces your other supplements - your 100% tailor-made formula provides maximum absorption with our prebiotic granules, which get nutrients past the stomach, for absorption in your intestines. Bioniq offers two personalized supplement options: Bioniq GO and Bioniq PRO: Bioniq GO utilizes AI-driven assessments to create a custom formula based on various factors like lifestyle and health goals. Your Bioniq GO formula includes up to 53 components to support wellness. Bioniq PRO takes personalization further with a 50-parameter blood test to identify your current, specific deficiencies. Your Bioniq PRO formula can contain up to 120 components for optimal supplementation. Both options allow your formula to evolve over time, with your changing needs. And both come with nutritionist support via the Bioniq app.
Bioniq.com
Money-back guarantee
We guarantee your money back if all your results are already optimal.
Contact info
United Kingdom
- bioniq.com
4.3
Excellent
807 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If I could leave 0 stars i would
If I could leave 0 stars i would. DO NOT GET WITH THIS BS COMPANY. The vitamins are bs, the customer service sucks. If you unsubscribe to their services they send you to collections. Next thing you know its on your credit and they won't do anything. Saying you owe them money when you dont. SAVE YOURSELF THE TROUBLE AND STEER CLEAR OF THIS COMPANY!!!
January 26, 2026
Unprompted review
Reply from Bioniq
Hi Tim,
We’re really sorry to hear about your experience and understand how frustrating this must feel.
This is certainly not the experience we want anyone to have, and we’d like the opportunity to look into this properly and clarify what happened. Billing and subscription issues can sometimes be related to timing or account status, but we never want anyone to feel misinformed or unsupported.
If you’re open to it, please reach out to our customer support team (https://help.bioniq.com/kb-tickets/new) directly with your account details so we can review the situation and work toward a fair resolution. Our goal is always to handle concerns transparently and respectfully.
Thank you for raising this, and we genuinely hope we can help clarify and resolve it for you.
Warm regards,
The Bioniq Team
High quality product
High quality product, personal whatsapp contact. All around a nice professional experience.
January 6, 2026
Unprompted review
Reply from Bioniq
Hello Søren!
Thank you very much for your kind feedback. We’re really pleased to hear that you’ve had a positive experience with both the product and our team.
Providing high quality, personalised support alongside a professional and human touch is something we care deeply about, so it means a lot to hear this reflected back.
Thank you for your trust and for being part of the Bioniq community.
Warm regards,
The Bioniq Team
Love the personalised approach
Love the personalised approach, all our bodies are different and knowing that I can take only what is right for my body in a single shot, makes all the difference.
Feeling great form the first week of taking them.
January 26, 2026
Unprompted review
Reply from Bioniq
Hi Ana Maria,
Thank you so much for sharing this! We’re really glad the personalised approach resonates with you.
You’re absolutely right, every body is different, and being able to support your own needs in a simple, tailored way is exactly the intention behind Bioniq. It’s great to hear you noticed a positive difference so early on, that’s always encouraging.
Thank you for your trust and for being part of the Bioniq community. We’re happy to support you on your health journey.
Warm regards,
The Bioniq Team
I am very happy with your product I am…
I am very happy with your product I am glad my wife found your company .keep up the good work we plan on being long term customers thank you
January 25, 2026
Unprompted review
Reply from Bioniq
Hi Cathy,
Thank you so much for your kind message! We’re really glad your wife discovered Bioniq and that it’s been a positive experience for you.
It means a lot to hear that you’re happy with the product and planning to stay with us long term. Supporting sustainable, long term health is exactly what we aim for, so messages like this truly encourage our team.
Thank you again for your trust and support. We’re happy to be part of your journey.
Warm regards,
The Bioniq Team
Highly recommend
I have been using Bioniq Pro for a little over 2 years now. My bloodwork has improved dramatically, to the point my Dr said it looked like a 20 year old athlete’s. Not bad since I am 51 and started my journey at 278 lbs with an A1C of 12.1. I’m now 181 with an A1C of 4.9. A ton of work went into my transformation, but Bioniq was a part of this success. I am now an integrative health coach and several of my clients also use Bioniq. Great company, great product, and great customer support. They win in all categories!
January 23, 2026
Unprompted review
Reply from Bioniq
Hi Jeremy,
Thank you so much for taking the time to share this. Reading your journey is genuinely inspiring!
The progress you’ve made is extraordinary, and you’re absolutely right to highlight the consistency, commitment, and lifestyle changes that made it possible. We’re honoured that Bioniq PRO could play a supportive role alongside the work you put in.
We’re also grateful for your trust as an integrative health coach and for recommending Bioniq to your clients. Supporting practitioners who care deeply about personalised, evidence based health is exactly why we do what we do.
Thank you again for your kind words and for being part of the Bioniq community. We’re proud to be on this journey with you.
Warm regards,
The Bioniq Team
EXTREMELY difficult to unsubscribe
They make it darn near impossible to cancel a subscription. I have never seen a subscription service this difficult to cancel.
January 21, 2026
Unprompted review
Reply from Bioniq
Hi Nicholas,
Thanks for sharing this with us.
We’re really sorry to hear this has been frustrating. That’s not the experience we want anyone to have. Our team is always happy to help with subscription or cancellations and can walk you through it quickly.
Please reach out to our customer support team directly and they’ll make sure this is resolved for you as smoothly as possible: https://help.bioniq.com/kb-tickets/new
Best regards,
The Bioniq Team
Bioniq has been apart of my routine for…
Bioniq has been apart of my routine for almost a year now and I love it. I recover and just feel better overall. It is personalized to what you feel you need or lack and it’s just a great way to get your supplements in.
January 20, 2026
Unprompted review
Reply from Bioniq
Hi Jamar,
Wow, thank you so much for sharing this!
It really means a lot to hear that Bioniq has become part of your routine and that you are feeling the difference in recovery and overall wellbeing.
Personalisation is exactly about supporting what your body actually needs, so it is great to know that this approach is working well for you :)
We are really glad to have you with us and to be supporting your health journey!
Best regards,
The Bioniq Team
They respect the time and never delay…
They respect the time and never delay .. and the have great support team which always connected and supportive
December 31, 2025
Unprompted review
Reply from Bioniq
Hi Khalifa,
Thank you so much for taking the time to share this!
We really appreciate your kind words about our team and service. Being reliable and supportive is something we care deeply about, so it means a lot to hear that you’ve felt well looked after.
We’re very grateful to have you with us,
Your Bioniq Team
New convert to Bioniq
I was new to Bioniq, and spoke to Sara who counselled me through the whole process. I had already had bloodwork done, so she guided me through uploading those tests, reviewing the suggested formula, and making some changes based upon what nutrionist's suggestions. Sara then finalised the order and shipped it out.
I am a convert! I was really struggling to swallow 20+ pills a day, and just got so fed it up. The granules of Bioniq are so easy to swallow, and honestly, kind of fun? The travel tins are great, and I have some at home and the office now, so I'm covered across all bases, and not yet missed a dose.
Really looking forward to my next blood test, and seeing the improvements in my markers.
Thanks again Sara, awesome customer service!
January 1, 2026
Unprompted review
Reply from Bioniq
Hi Kish,
Thank you so much for sharing your experience with Bioniq!
We’re really glad to hear that the onboarding process felt clear and supportive, and that Sara was able to guide you through uploading your blood work, reviewing your formula, and tailoring it to suit your needs. That personalised step is at the heart of how Bioniq works.
We’re excited for you to see your next blood test results and truly appreciate you taking the time to leave such a thoughtful review. Thank you for being part of Bioniq.
Warm regards,
The Bioniq Team 💚
My experience has been great with this…
My experience has been great with this company and their product. Can't say enough. I like that these vitamins are blood work backed. So no guessing.
January 19, 2026
Unprompted review
Reply from Bioniq
Hi Roy,
Thank you for sharing this!
We’re really glad you’ve had such a positive experience with Bioniq. Being guided by blood work helps remove the guesswork and makes personalised support feel much clearer and more intentional.
Cheers to your continued personalised health journey!
Best regards,
The Bioniq Team
Truly a game changing experience for…
Truly a game changing experience for me. After about 5-7 days my sleep quality noticeably improved, after a month I stopped waking up 3-5 times during the night. I love how it gives me a boost in the morning and helps me get through the day without feeling exhausted. Highly recommend!!
January 18, 2026
Unprompted review
Reply from Bioniq
Hi Irina,
Thank you so much for taking the time to share your positive feedback!
Improved sleep and steadier energy are often some of the most meaningful signs that the body is getting the support it needs. When those foundations improve, everything else tends to feel easier too.
We really appreciate you taking the time to leave a review and share your experience. It means a lot to us.
Best regards,
Your Bioniq Team
I gave this scamming company a try 1…
I gave this scamming company a try 1 year ago it was something different the product didn't work fir me at all even tho I choked those nasty beads down faithfully. I tried to cancel it early into the first few tries because it was making me sick headaches and migraines. They refused to cancel it they didn't stand behind their guarantee at all. Then send me to collections for a useless product. That I only wanted to try for a month but they sent 3 months all at once. Just wait your predatory practices will come back to you in the end . And I will be watching for your fall
January 18, 2025
Unprompted review
Reply from Bioniq
Hi Caleb,
Thank you for sharing your feedback.
We’re sorry to hear that this was your experience. We aim to be clear and transparent about our subscription terms, billing structure, and guarantees at every stage, and our customer support team is always available to explain these and help with any questions or concerns.
If you’d like us to review your case again or clarify anything further, you’re welcome to reach out to our team at any time and they’ll be happy to assist: https://help.bioniq.com/kb-tickets/new
We always strive to act fairly and in line with our stated terms.
Thank you again for taking the time to leave your feedback,
The Bioniq Team
I appreciate the clear labeling
I appreciate the clear labeling. The clean ingredients. Their customer service is quick to respond and even caught a mistake I made with a new order. Very helpful and easy to use.
January 17, 2026
Unprompted review
Reply from Bioniq
Hi Gina,
We love hearing this 🤍
Thank you for noticing the details and for taking the time to share your experience. We’re really happy to have you with us.
Best regards,
The Bioniq Team
Experience was great getting the tests…
Experience was great getting the tests in and following up with their service team, who were super helpful and patient with my wife and I. They walked us through the process and answered all our questions promptly.
January 7, 2026
Unprompted review
Reply from Bioniq
Hi Mohammed,
Thank you very much for your feedback!
We’re really happy to hear the testing process felt clear and well supported, and that our service team could walk you through everything with patience and care. Feeling guided and able to ask questions makes such a difference, especially at the start.
It’s great to know the process felt smooth for both of you, and we’re always here if anything else comes up along the way.
Thank you so much for taking the time to share your experience.
Best regards,
The Bioniq Team
Best choice of 2026!
The ordering was easy, they were on point with their communication about delivery, my order was delivered on time, everything that was to be in my order was. Packaging was awesome, no cutting corners with this company at all!!!
My vitamins seem to be working already...im excited to continue and see what might come of it after a year or longer!!
They didnt blow me up with sales emails or texts...I really feel good about my choice. Im excited to see it through!
January 12, 2026
Unprompted review
Reply from Bioniq
This made us smile 🤍
We’re so glad the whole experience felt smooth from ordering to delivery, and that the care and quality came through right from the start. No cutting corners is exactly what we aim for.
We are also THRILLED to hear you’re already feeling a difference! Those early signals can be really motivating, and it’s amazing you’re thinking long-term too. That’s where things really start to compound.
We’re excited for you and can’t wait to see how things build over time. Thanks again for sharing your experience!
The Bioniq Team
I started feeling better an hour after…
I started feeling better an hour after I took them. No joke. Weird. I can't wait to see how I feel next month. Definitely seems to work better than those huge pills.
January 11, 2026
Unprompted review
Reply from Bioniq
Wow, this is amazing to hear Amy! Thank you so much for sharing this 🤍
Everyone’s body responds differently, but it’s not unusual for some people to notice changes quite quickly, especially when nutrients are easier to absorb and better matched to what the body needs. What matters most is how things continue to build with consistency over time.
We hope the next few weeks continue to feel supportive, and thank you again for taking the time to leave such a thoughtful review!
Best regards,
The Bioniq Team
They make it impossible to cancel a…
They make it impossible to cancel a subscription.
January 14, 2026
Unprompted review
Reply from Bioniq
Hi Shawn,
Thanks for sharing this with us.
We’re really sorry to hear this has been frustrating. That’s not the experience we want anyone to have. Our team is always happy to help with subscription or cancellations and can walk you through it quickly.
Please reach out to our customer support team directly and they’ll make sure this is resolved for you as smoothly as possible: https://help.bioniq.com/kb-tickets/new
Best regards,
The Bioniq Team
Great customer care
Package received promptly, everything I need to start my Bioniq journey. Customer service has been great, on hand to answer any questions…looking forward to seeing the benefit's.
January 14, 2026
Unprompted review
Reply from Bioniq
Hi Joe,
Thank you so much for sharing your lovely feedback!
We’re really glad everything arrived smoothly and that you felt supported along the way. Feeling clear and confident at the start can make such a difference when beginning something new.
We are also thrilled to hear our customer service team has been helpful and on hand to answer questions as they come up. That ongoing support is an important part of the experience.
We hope you enjoy getting started and that the benefits build gently over time. Thank you again for taking the time to share your experience.
The Bioniq Team
The vitamins took a couple of days to…
The vitamins took a couple of days to kick in. I was starting to get a cold when I started the vitamins and within a couple of days my cold was gone. I believe it got better because of the vitamins. They are easy to use as well.
January 13, 2026
Unprompted review
Reply from Bioniq
Hi Will,
Thank you so much for sharing this 🤍
That’s really lovely to hear. When the body has the nutrients it needs at the right time, it often has a much better chance to respond and recover more efficiently. It’s never just one thing, but gentle, consistent support can make a real difference, especially when the immune system is under a bit of pressure.
Thanks again for taking the time to share your experience!
Best regards,
The Bioniq Team
Great service!
Answer questions right away. Provide excellent feedback. Provide an outstanding product!
January 6, 2026
Unprompted review
Reply from Bioniq
Thank you so much for your positive review Tommy! Means the world to us :)
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