Great quality products fast delivery…
Great quality products fast delivery and what made these guys even better is they sent me slme free sharpening grit a year after my order. 100% recommendation from me.
March 30, 2022
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Company details
Written by the company
Forest & adventure inspired high quality handmade products. Made with love in Staffordshire.
Contact info
Rugeley, United Kingdom
- sales@birchember.com
- birchember.com
4.4
Excellent
13 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The service was good
The service was good. I liked that the delivery was for free. The strop is of a good quality, on the very end of one side of the leather, the leather was slightly cut but this didn't affect the usability of the product.
September 14, 2021
Fab service!
Andy at Birch & Ember was brilliant when it came to organising a last minute anniversary present for me to give to my husband. Super speedy service and delivery and the sharpening strop was the perfect gift to mark my 3rd (leather) anniversary!
September 10, 2021
Excellent customer service
Excellent customer service. Did not receive item, informed seller replacement sent imediately
September 8, 2021
The service I received from Birch&ember…
The service I received from Birch&ember was superb, polite, quick attention and received the item within 48 hours, excellent service..... Thank you...
July 28, 2021
Reply from Birch & Ember
Thanks for the kind words Duane, it means a lot to Marc & I. Hope you enjoy using the flints!
Great product
April 29, 2021
Fantastic service and great quality…
Fantastic service and great quality firebox stove at unbelievable value!
April 23, 2021
Lovely company
Lovely company, excellent products, even sent us a follow up tester product. Highly recommend to anyone.
April 13, 2021
Excellent product
Excellent product, a bit too small for cooking a meal on but ideal for a quick cup of tea.
The access hole is quite small, so obviously can only fit small timbers.
I do love it though, packs up really small and is quick to assemble.
I actually bought two, just in case.
Excellent service, quick turnaround on order to receipt.
Happy customer 5*
March 19, 2021
Reply from Birch & Ember
Thanks for the review Eddie, much appreciated 👍 Would be great to see some pics when you get them fired up. Keep in touch: https://www.facebook.com/birchember
Excellent customer service.
March 12, 2021
Reply from Birch & Ember
Thanks Mark. Appreciate the review. 👍
Order arrived promptly and was well…
Order arrived promptly and was well packaged. Would have been 5 stars but product was slightly damaged.
Had a reply offering to replace my order but as the product itself works great there was no need.
March 12, 2021
Reply from Birch & Ember
Hey Kevin, if you can send us a pic of the damage, we'll get a replacement sorted, no problem. Send to sales@birchember.com.
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