Bird Voyage Reviews 

281
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional professionalism, outstanding helpfulness, and consistently prompt support provided throughout the entire booking journey. Travelers consistently find the reservation process remarkably smooth and deeply appreciate knowledgeable agents going above and beyond to carefully tailor trips to individual needs. Furthermore, people emphasize that planning vacations becomes completely stress-free thanks to reliable guidance and seamless communication before and during travels. However, some customers also noted challenges with occasional ticketing delays, unexpected seat allocation fees, or difficulties securing prompt refunds for cancelled trips. A small number of reviewers experienced stressful moments when managing sudden itinerary changes or dealing with unhelpful support personnel.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that agents are very kind, helpful, and... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional attention to detail,... See more

Booking process

Users describe positive interactions with the booking process, highlighting smooth and straightforward... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are consistently... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting that trips are well organized, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kevin booked our Tenerife holiday which was excellent. 1st class service, no worries all arranged for us. The only thing we had to worry about was what clothes to take. Kevin sorted everything down... See more

Rated 5 out of 5 stars

We were given a good discounted price for our tickets to Canada. However, the Airline charged us for our check-in baggage which came to around £240 each way. We had to pay the money at the airport. Ho... See more

Rated 5 out of 5 stars

On board with what was required and quick to respond to queries and made sure all trips and journeys went smooth. Rav dealt with all things appropriately during booking and post booking till return... See more

Rated 5 out of 5 stars

Sam has booked the holiday's for myself and the kids for the last year or so and I can honestly say that he's been great, really great. Brilliant customer service, always at hand to help even when we... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Tour Operator

Written by the company

Bird Voyage is a UK-based Travel company specializing in Holidays & Global flight bookings. We aim to simplify your journey by offering affordable Holidays, real-time booking systems, and personalized support. We at Travel Miles With Us LTD T/A Bird Voyage are registered at Suite 206, Legacy Centre Hanworth Trading Estates, Hampton Road West, Feltham, England, TW13 6D


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(281)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service from Jay

Jay was amazing from start of our booking to the end. Super efficient, any queries were answered immediately, very professionally organised and super happy with our holiday. Thank you Jay

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

I was really looking for a travel agent…

I was really looking for a travel agent for our trip to the Caribbean. I called a few companies however, the only one that answered on the first ring was Bird Voyage! The person picked up the call was Sam. He was absolutely amazing from the first conversation till the booking was completed.
Sam was outstanding! I credit to the company.
I will always booked my holiday with Bird Voyage and I will always ask for Sam!
Well Sam! And thank you for making my booking my holiday smoothly.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We can’t thank Dominic enough for helping save our trip!

Our original flights were cancelled due to the issues in Dubai, and we were really stressed trying to find alternatives. We came across a sponsored ad for travel.myflightbooking.co.uk and decided to call — that’s when we got through to Dominic.

From the start, he was incredibly helpful and professional. He quickly found us several flight options, all of which were significantly cheaper than what our original travel agent was quoting.

I’ll admit, we were a bit skeptical at first as we couldn’t find many reviews for the website, and when we learned the company was Bird Voyage, we were still unsure as their online presence felt a bit limited. Transferring that amount of money was nerve-wracking, but Dominic was so patient, understanding, and reassuring throughout the whole process.

We’ve just returned from our trip, and everything went perfectly — no issues at all. The flights were exactly as promised, and the whole experience ended up being seamless.

Thanks again, Dominic — you genuinely turned a stressful situation into a great experience and we will definitely be in touch again!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

I was struggling to get tickets and…

I was struggling to get tickets and this company managed to source some for me

But I have to say that the shining light in the company has been Steve. When there was an issue with my tickets he resolved it immediately and he has been the most understanding and helpful person! I would absolutely recommend him! Every day of the week!!!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Brad was extremely helpful and went out of his way to organise suitable flights for my daughter and myself. His understanding of the difficulties with escalating costs, made my experience of booking flights less stressful. Thank you.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Friendly

I spoke to Leo throughout my booking, flights got cancelled due to the current situation and I have to say this company was amazing. Regular calls for updates from Leo and working around thr clock to get me sorted, listened attentively and understood my situation, very caring and professional. 100% using them again and 100% would recommend. Found me thr best price deal and most importantly gave me complete peace of mind when things went wrong. Thank you

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Bird Voyage have been superb throughout…

Bird Voyage have been superb throughout our large party booking over nearly 100 people.
Excellent communication and very efficient service.
Viktor has been 5 star from the start and will recommend Bird Boyage to all customers looking for travel arrangements.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I was firstly tempted by Bird vantage…

I was firstly tempted by Bird vantage due to their competitive flight price to Singapore. I was then pleasantly surprised Steve’s (presumably the proprietor) ability to create again a highly competitive priced hotel and transfer itinerary. Most pleasing was his continual communication through out our holiday to ensure all was well.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Jay was fantastic booking my parents an…

Jay was fantastic booking my parents an urgent flight home from Australia. He was super quick and efficient and did everything for us even sorted out boarding passes. Will highly recommend and definitely use you guys in future. Thanks again for everything. You went above and beyond for us

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

A Brilliant Service

While I was doing research on travel arrangements I contacted a number of different agencies. Bird Voyage (Rav) took minutes to respond to my query. Through the whole process I had so many questions and he was so incredibly helpful. Rav even went out of his way to help me find my way to the place I needed to go and sent me details of the transport I would have to take. I really appreciated this as I found the whole procedure overwhelming. He was truly so helpful and helped keep mu nerves at an all time low. I felt that I was in good hands and had excellent support. I will definitely be using Rav (Bird Voyage) again. This is not the last time I will bug Rav with my millions of questions :) If you are an anxious traveller like me Rav is definitely the guy for you!

March 24, 2026
Unprompted review

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