Bird Voyage Reviews 

281
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional professionalism, outstanding helpfulness, and consistently prompt support provided throughout the entire booking journey. Travelers consistently find the reservation process remarkably smooth and deeply appreciate knowledgeable agents going above and beyond to carefully tailor trips to individual needs. Furthermore, people emphasize that planning vacations becomes completely stress-free thanks to reliable guidance and seamless communication before and during travels. However, some customers also noted challenges with occasional ticketing delays, unexpected seat allocation fees, or difficulties securing prompt refunds for cancelled trips. A small number of reviewers experienced stressful moments when managing sudden itinerary changes or dealing with unhelpful support personnel.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that agents are very kind, helpful, and... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional attention to detail,... See more

Booking process

Users describe positive interactions with the booking process, highlighting smooth and straightforward... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are consistently... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting that trips are well organized, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kevin booked our Tenerife holiday which was excellent. 1st class service, no worries all arranged for us. The only thing we had to worry about was what clothes to take. Kevin sorted everything down... See more

Rated 5 out of 5 stars

We were given a good discounted price for our tickets to Canada. However, the Airline charged us for our check-in baggage which came to around £240 each way. We had to pay the money at the airport. Ho... See more

Rated 5 out of 5 stars

On board with what was required and quick to respond to queries and made sure all trips and journeys went smooth. Rav dealt with all things appropriately during booking and post booking till return... See more

Rated 5 out of 5 stars

Sam has booked the holiday's for myself and the kids for the last year or so and I can honestly say that he's been great, really great. Brilliant customer service, always at hand to help even when we... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Tour Operator

Written by the company

Bird Voyage is a UK-based Travel company specializing in Holidays & Global flight bookings. We aim to simplify your journey by offering affordable Holidays, real-time booking systems, and personalized support. We at Travel Miles With Us LTD T/A Bird Voyage are registered at Suite 206, Legacy Centre Hanworth Trading Estates, Hampton Road West, Feltham, England, TW13 6D


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(281)

195 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service as always

We’ve had multiple positive experiences with Victor.. whether it’s getting help on pulling together an itinerary or booking a trip, he’s always been super efficient, personable and has given us excellent service each time. I would not hesitate to recommend him or book via Victor again! Thanks again

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

To Kevin from Roshan Kurian

I am extremely grateful for the outstanding support I received from Kevin. From the very beginning, he assisted me wholeheartedly and demonstrated a high level of professionalism, patience, and understanding throughout the entire process.

Kevin took the time to carefully listen to my situation and fully understand my circumstances. He provided clear guidance, timely communication, and consistent support, which made everything much smoother and less stressful for me. His dedication and commitment to helping clients truly stand out.

I genuinely appreciate the effort he put into assisting me and ensuring everything was handled efficiently. It was a pleasure working with someone so reliable and compassionate.

I would highly recommend Kevin to anyone seeking professional and trustworthy assistance. Wishing him continued success and all the very best in his future endeavors.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Sali kurian

Hi
I am so grateful to say that Kevin was assisting me whole hearted and he was very professional and understanding.
Kevin understand me and the circumstances and supported me very well.
I wish him all the best wishes and blessings

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service & a pleasure to deal with…

The whole trip was extremely well organised with check-in at airport already undertaken, all pickups in private cars on time &in general, the service from start to finish, was exceptional. Well done Victor, not an easy task but we both appreciated it.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Sam has been very helpful whenever…

Sam has been very helpful whenever contacted. He understands the customer's needs and demands, and offers results to suit their requests. I have had no problem in getting in trouble with him and Sam has always replied very politely.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin Booked our flights

Kevin Booked our flights, he was very helpful and patient, and was very professional in his manner. We had a very good experience with Kevin and would certainly return to him and Bird Voyage in the future.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Asia tour

We'd never used bird voyage before ,but would definitely recommended using them now ,we had different long haul and internal flight to Asia and sam arranged all the flights for us ,everything ran smoothly and was the most competitive price ,thank you sam

January 23, 2026
Unprompted review

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