Birkdale Garage Doors Reviews 422

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Had an up and over garage door installed today. Extremely professional and efficient install team. I would highly recommend this company if you are wanting a new door.

Rated 5 out of 5 stars

Superb service. The install team were excellent and resolved the challenges presented by the installation (old buildings) in a professional manner. The fully completed job looks and works brilliant. W... See more

Company replied

Rated 5 out of 5 stars

5 Star service from start to finish. From initial enquiry, to superb fitting of my 12ft x 7ft electrical roller shutter door by Sol & Ryan, who had already covered most of the Northwest that day, and... See more

Company replied

Rated 5 out of 5 stars

Cannot praise Roberto at Birkdale Doors highly enough. Needed to get in garage after power outage to switch power back on - of course, this happened on a bank holiday evening. Rang number and received... See more

Company replied

Company details

  1. Security Equipment Store

Written by the company

Birkdale, a venerable UK-based manufacturer, distributor, and installer of garage doors, embodies a legacy of excellence in crafting, delivering, and seamlessly integrating garage doors into spaces. Our established presence signifies reliability, quality, and innovation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

422 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Superb service

Superb service. The install team were excellent and resolved the challenges presented by the installation (old buildings) in a professional manner. The fully completed job looks and works brilliant. Would highly recommend Birkdale Garage Doors. If I every needed another, which I doubt, I would definitely use Birkdale again.

March 4, 2026
Unprompted review
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Reply from Birkdale Garage Doors

Thank you! Please do not hesitate to get in touch should you need us. Our team will be happy to respond.

Rated 5 out of 5 stars

5 stars nothing less

5 stars nothing less! I have had a great experience with Birkdale since contacting them, there team has been nothing but helpful and thorough.. my go to guy was Rob, and some bloke Rob is. I was unsure of what door I wanted/ needed and to be honest unsure why birkdale but after a few phone calls and emails I was fully aware of what product I wanted/ needed. Anyroad, 2 maybe 3 weeks later I.e this morning a team of 2 blokes turned up at the property on time, professional and friendly. The install went swimmingly. Props to the 2 blokes from sunny scunny 👍🏼

January 27, 2026
Unprompted review
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Reply from Birkdale Garage Doors

Thank you for the kind review. We are pleased that you have had a good experience from start to finish and we will be happy to help in future should you require our service again.

Rated 5 out of 5 stars

Excellent company

Whilst it was a couple of weeks wait for the survey to be completed (Christmas break), the service from Birkdale Garage Doors from start to finish can't be faulted. The surveyor (Hayden) phoned on the day to advise ETA and was extremely efficient and helpful. We placed an order there and then and the door was put into manufacture and fitting arranged for the next week. The fitting team arrived a little later than expected on the day but worked hard to finish the job to a high standard.

January 13, 2026
Unprompted review
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Reply from Birkdale Garage Doors

Thank you Peter for the positive review. The Birkdale Team.

Rated 5 out of 5 stars

5 Star service from start to finish

5 Star service from start to finish. From initial enquiry, to superb fitting of my 12ft x 7ft electrical roller shutter door by Sol & Ryan, who had already covered most of the Northwest that day, and worked until 8.45pm to finish the job, before driving back to Scunthorpe! Absolutely top notch service and a fantastic price. Highly recommend Birkdale Garage doors.

December 9, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Thanks Angela for the great review. Our team appreciate you taking the time to do this for us.

Rated 5 out of 5 stars

1st class from beginning to the end

1st class from beginning to the end. Very friendly and efficient office management/ordering. More than prepared “to go the extra mile” to give great value and service. Topped off by 1st class fitting service fulfilled by two excellent young fellows who were very efficient and really cared about doing a great job. The attention to detail was impressive.

December 1, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Thank you Simon. We are pleased that you were happy with our service. The Birkdale Team.

Rated 5 out of 5 stars

Just had our roller garage door…

Just had our roller garage door installed, Chris and Alex were friendly and did a great job very tidy and professional would recommend

November 17, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Thanks Debs for the kind review. Our team are pleased that you were happy with the service we provided.

Rated 5 out of 5 stars

Review scores, price point, British & Service

I recieved 4 quotes and chose Birkdale on reviews, price point and British made product, worth the wait. The Installation, removal and minor remedial work all carried out professionally. My nieghbours have all commented, recommendations have already been given. Thank you to Marc, Ryan and especially Hayden who suggested the double glazed vertical window on the survey visit. Game changer.

October 30, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Thank you, Linda. It is good to hear that we provided you with the service you deserve. The Birkdale Team.

Rated 5 out of 5 stars

Very good company to deal with

I spent a lot of time checking out companies to fit a new garage roller door after having a really bad experience with a Garolla door. I came across Birkdale from an internet search and liked their reviews so I asked for a quote. The sales team, Rob and Clare were very quick to respond and organise a free site assessment. Rob gave me some good advice and I agreed to them fitting my new roller door. Three weeks later Chris and Alex turned up and did an excellent job fitting the new door - very professional and attentive to detail - thanks guys. The best is the door works well and looks fantastic. Highly recommended. :-)

October 24, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Thank for taking the time to give your feedback regarding our service. The team are grateful for your comments.

Rated 5 out of 5 stars

Customer Service AA+

I bought a sectional garage door some years back; it was installed brilliantly. Anyway, just recently, the garage remote started to fail - wear and tear of the buttons. Birkdale were super, advising on the potential of recoding to another button and also offering the service of a new remote. Following delivery, they continued their excellent customer service.

October 20, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Thank you for the response to our service. Please contact us again if we can help you further.

Rated 3 out of 5 stars

Great door, customer experience needs work

I had a poor customer experience, but I’m very happy with my new garage door and the quality of the fitting. The companies communication needs work, the full payment in advance requirement left me feeling powerless, the appt timekeeping was poor, but I had a genuine apology from the owner who seems like a genuinely decent person and that is rare these days. I also have an excellent door with quality components. On balance, I’m happy I chose Birkdale.

October 8, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Please contact us as we have spoken to you since the installation and refunded the wifi kit that was not used. We are disappointed to hear that you are not happy with our service. We would like to rectify this for you.

Rated 5 out of 5 stars

New Up and Over Garage Door

Really happy with this company and the up and over garage door I purchased from them. Ryan and Sol arrived to fit it today. They were both friendly and very efficient. I am delighted with my new garage door.

September 10, 2025
Unprompted review
Rated 2 out of 5 stars

We purchased a roller door In September 2018 …

We purchased a roller door In September 2018 and had nothing but trouble. The garage door is used once maybe twice weekly which is classed as light usage. We have had trouble with the locking straps from the word go. Just about to purchase replacements for the third time. Very bad design.

August 3, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Hi We are sorry to hear this, where have you bought the replacement parts from are they genuine parts? we cannot see any sales in your name for parts, it also sounds like another problem causing them to break, obstructions in the opening or a motor limit issue, our locking straps have been tested with over 50,000 operations.

Rated 5 out of 5 stars

Superb company.

Right from the quote stage through to the installation, this company has impressed me.
I found them on Google, they responded straight away with a competitive quote and were really helpful with sharing real colour samples, flexible on dates and great payment options.
The installation guys, Sol and Ryan, called an hour before they arrived, were polite and conversational, really neat and tidy with their work and super professional.
I wish more companies were like this, I would not hesitate to recommend.
And yes, this is a real review, by a customer that paid real money. This company is great!

July 14, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Thank you Su for the kind review.

Rated 5 out of 5 stars

Communication excellent

Communication excellent, polite, efficient, helpful & considered.
Team arrived as planned. Great team, Ryan & Sol. Quickly, safely, efficiently and effective in assessment of need and completing repair. Excellent, thnx
Sally

June 25, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Thank you, Sally.

Rated 5 out of 5 stars

Roller shutters garage door

Very good communication between the sales team and the fitters. Thank you for a first class job, we are very pleased with their excellent quality garage door. Once again thanks to all the team, especially Fin and Hayden who came down from Scunthorpe on a Saturday morning, arriving at 10.00 as planned and made an excellent job of fitting the door. I would highly recommend this company.
Mr S Graves, Norfolk

June 14, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Thank you for taking the time to complete the review, as promised.

Rated 5 out of 5 stars

Broken Compact 205 Autolock replacement …

Huge thanks to Simon at Birkdale Garage for his effort and dedication in sourcing the Compact 205 autolock for our roller doors. It was a total success — efficient, reliable, and handled with real professionalism. Great communication throughout and the solution worked perfectly. Highly recommend!

June 2, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Thank you for the positive feedback.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. The quote was competitive, the product looks great and so far functions as advertised. The fitters were efficient and friendly.

June 3, 2025
Unprompted review
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Reply from Birkdale Garage Doors

Thank you for the kind review.

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