The delivery was great and the staff very pleasant and professional. A very nice bed, which is comfortable and feels sturdy. The lift up mechanism is easy to use and offers a large storage option othe... See more
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Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, United Kingdom
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After spending nearly 1k on furniture i was disappointed with the result. Broken edges, missing parts and flimsy doors. I was offered £16.00 as a good will gesture when I raised the missing parts query. Could do a lot better elsewhere

Reply from Birlea Furniture
Bed only lasted 1.5 years before breaking, they would not reimburse us despite it being guaranteed for 5 years as they blamed this on bolts not being tightened regularly enough when it was the legs that had snapped, completely unrelated to any bolt related issues

Reply from Birlea Furniture
Bought a Birlea mirrored chest of drawers, so pleased with the product, from the ordering online to the delivery cannot fault, great communication. The delivery guys were also super helpful and polite, helped put the drawers where i wanted them which was great. Thank you

Reply from Birlea Furniture
I have asked for Birlea to pick up the bed frame from me ,none of the holes on the bed line up so I cant fit it together, it says not to use power tools on it ,there is no other way to make new holes ,i already gave my bed away to make room for new bed ,so I am now sleeping on mattress on floor, im waiting for Birlea to contact me regarding return.very disappointed

Reply from Birlea Furniture
Quality and unique bedroom furniture good delivery on time and lads took all packaging with them

Reply from Birlea Furniture
We ordered an oak bed frame. It looks great, assembly was straightforward, it seems very sturdy and was a very reasonable price. No negatives.

Reply from Birlea Furniture
Excellent product. Delivered on time. Delivery guys polite, friendly and helpful. Would recommend.

Reply from Birlea Furniture
ARRIVED SPOT ON TIME
DELIVERY DRIVER AND HIS MATE FANTASTIC VERY HAPPY 😊
5 🌟 FOR THE DELIVERY.
IVE NOW ASSEMBLED IT LOOKS REALLY NICE.😁

Reply from Birlea Furniture
The guys that delivered our furniture were friendly, polite and very helpful placing the items in the lounge.
The packaging of the items to avoid any damage was the best I have ever seen a lot of thought and care must go into the process.

Reply from Birlea Furniture
Product assembly time was rated 30 minutes and was more like 3 hours. Build quality seems pretty shaky. The product's drawers don't hook up after following the instructions, just make an awful noise or get stuck half way through. Feel like I've wasted my money.

Reply from Birlea Furniture
Excellent efficient delivery men and on time exactly as send in their tracker .
Tidy and polite ..

Reply from Birlea Furniture
My bed was delivered in a timely manner and arrived exactly when expected. All the parts were included, which made the process smooth and hassle-free. The instructions were very clear and easy to follow, so assembling the bed didn’t take long at all.
The bed frame itself is brilliant quality and looks amazing once set up. I’m extremely happy with both the product and the service provided. Overall, a great experience and I would definitely recommend.

Reply from Birlea Furniture
The delivery of my furniture was good, would have liked a chosen time slot. Furniture is beautiful. Looks wonderful. Tks

Reply from Birlea Furniture
Fantastic service from start to finish. Delivery was excellent and the wardrobe and drawers are lovely.

Reply from Birlea Furniture
My mirrored cabinet is stunning, came very well packed, very happy

Reply from Birlea Furniture
I am SO impressed with the quality of my new furniture - 5 mirrored pieces and they all arrived in perfect condition. Delivery was prompt. Communication was good - I needed the company to hold the items for a few weeks before we could receive them and it was no problem.
I did not expect such good quality items for the price.
Highly recommend.

Reply from Birlea Furniture
Great bed, easy to assemble, thick slats, good space underneath for storage.

Reply from Birlea Furniture
Happy with the delivery of the bed and the guys who delivered it

Reply from Birlea Furniture

Reply from Birlea Furniture
Exceptional quality,looks stunning fast delivery and already assembled.
Definitely recommend

Reply from Birlea Furniture
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