The delivery was great and the staff very pleasant and professional. A very nice bed, which is comfortable and feels sturdy. The lift up mechanism is easy to use and offers a large storage option othe... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When you buy furniture, you wonder how it will be, ready built or flat pack. My items came mixed, and the delivery drivers carried them upstairs, and to my suprise the boxes weighed heavy, so credit t... See more
Company replied
Sofas went together very easily, but are a little on the hard side. (Probably just a personal preference) Service from Birlea was very good and kept updated, but the same can't be said for Homebase w... See more
Company replied
From buying the sets at Furniture Village at Handforth Dean to delivery our experience was great. The delivery team were patient with us as we had to delay delivery several times because of delays in... See more
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Company details
- Furniture Manufacturer
- Bed Shop
- Bedroom Furniture Store
- Children's Furniture Store
- Furniture Store
- Manufacturer
Written by the company
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Contact info
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, United Kingdom
- 01332 812870
- info@birlea.com
- birlea.com
4.3
Excellent
4K reviews
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Great product, amazing delivery
I ordered a chest of drawers and matching bedside tables. Great quality and super happy. Huge shout out to the delivery professionals, on time, and went out of their way for me. Than you!
May 20, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your lovely review! We’re delighted to hear you’re so happy with the quality of your chest of drawers and bedside tables. It’s also fantastic to know the delivery team were on time and went above and beyond for you — we’ll be sure to pass your kind words on to them. Thank you again for choosing Birlea!
Absolutely horrendous to put together
Absolutely horrendous to put together. Pre drilled holes not in the right place, instructions unclear. Seems very flimsy.
May 19, 2026
Reply from Birlea Furniture
We’re sorry to hear about your experience and appreciate you taking the time to leave your feedback. This is certainly not the standard we aim to provide. We will be contacting you directly to gain further information and investigate this further for you.
Excellent customer service
Excellent customer service, very good communication throughout on day of delivery.
May 22, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your lovely review! We’re delighted to hear you were pleased with our customer service and the communication on the day of delivery. We really appreciate your feedback and will share your kind words with the team.
Reply from Birlea Furniture
Thank you for your fantastic review! We’re delighted to hear you’re so pleased with both the service and your new furniture. We really appreciate your kind words and hope you continue to enjoy your Birlea product.
The 2 gentleman were very helpful
The 2 gentleman were very helpful, friendly, on time and helped carry into my home. Thank you
May 21, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your lovely review! We’re so pleased to hear the delivery team were helpful, friendly, and on time, and that they were able to assist with bringing everything into your home. We’ll be sure to pass your kind words on to them. We really appreciate your feedback.
How fast the service was from start to…
How fast the service was from start to delivery great
May 19, 2026
Reply from Birlea Furniture
Thank you for your great review! We’re delighted to hear you were happy with how fast the service was from start to delivery. We really appreciate your feedback and hope you enjoy your new furniture.
Great job delivered on time
Great job delivered on time, package delivered and handled with care and lovely respectful drivers. Thank you.
May 21, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your lovely review! We’re delighted to hear your delivery arrived on time and was handled with care. It’s also great to know our drivers were respectful and provided a positive experience — we’ll be sure to pass your kind words on to them. We really appreciate your feedback.
Great service…
They provided a delivery slot which was great. The driver was very helpful and polite.
May 20, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your lovely review! We’re pleased to hear you found the delivery slot convenient and that the driver was helpful and polite. We really appreciate your feedback and will share your kind comments with the delivery team.
Lovely piece of quality furniture
Lovely piece of quality furniture, delivered promptly and professionally. Thank you
May 19, 2026
Reply from Birlea Furniture
Thank you for your lovely review! We’re delighted to hear you’re pleased with the quality of your furniture and that it was delivered promptly and professionally. We really appreciate your feedback and hope you enjoy your new piece.
Very fast delivery good tracking
Very fast delivery good tracking
Kim and her colleague were just lovely brought the heavy items in for me
And were very cheerful even with the pouring rain I hope the get to see how grateful Iam .
May 19, 2026
Reply from Birlea Furniture
Thank you for your lovely review! We’re so pleased to hear your delivery was fast and that the tracking kept you well informed. It’s wonderful to know Kim and her colleague were so helpful and cheerful, even in the pouring rain, and that they assisted with bringing the heavy items in for you. We’ll be sure to pass your kind words on to them — they’ll really appreciate it.
Absolutely wonderful delivery staff
Absolutely wonderful delivery staff, very helpful. Absolute pleasure to meet them. Very happy
May 20, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your lovely review! We’re delighted to hear our delivery team were so helpful and that you had such a positive experience meeting them. We really appreciate your kind words and will be sure to pass them on to the team.
More than expected
Brilliant the delivery team were really lovely arrived dead on time carried the boxes up stairs. So helpful and polite.
May 20, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your brilliant review! We’re so pleased to hear the delivery team arrived on time and were able to carry the boxes upstairs for you. It’s great to know they were helpful and polite throughout. We’ll be sure to pass your kind words on to them.
Great service from start to finish
Great service from start to finish. Kept in constant contact to let me know what was happening. The item I ordered came straight from the manufacturer in derby . My daughter took delivery , she said Everything was ok . Haven’t had chance to unbox yet as left in an adjacent room to where I want it . But can’t fault the service . Thank you
May 19, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your fantastic review. We’re so pleased to hear you were happy with the service from start to finish and that the communication throughout your order was helpful and reassuring.
It’s great to know delivery went smoothly too. We hope you love your new furniture once it’s all unboxed and set up.
Thank you again for choosing Birlea.
Reply from Birlea Furniture
Thank you for your kind review. We’re really pleased to hear you were happy with both the delivery and after-sales service.
We appreciate you taking the time to share your experience and hope you continue to enjoy your Birlea product.
A very happy customer
My new dressing table has just been delivered and installed. It looks great and is a nice, solid piece of furniture. The delivery people were excellent. Fast, clean, neat, tidy and very friendly. And they took all the packaging away with them.
May 18, 2026
Unprompted review
Reply from Birlea Furniture
Thank you so much for your lovely review. We’re really pleased to hear you’re happy with your new dressing table and that it feels like a solid, great-quality piece. It’s also great to know the delivery team were fast, tidy and friendly, and took all the packaging away for you. We really appreciate you taking the time to share your experience.
Furniture extremely poor quality
Furniture extremely poor quality. Instructions barely legible. Wardrobe shabby and almost falling apart immediately after building. Customer service virtually unreachable
May 17, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your feedback, and we’re very sorry to hear about your experience with your wardrobe. This is not the standard we aim to provide.
Could you please let us know which specific product you purchased? We have requested further information so that we are able to look into this for you.
We appreciate you bringing this to our attention and we’ll do our best to get this resolved for you.
Reply from Birlea Furniture
Thank you for your great review. We’re really pleased to hear you found your furniture easy to assemble and that you’re happy with it. We appreciate you taking the time to share your experience.
Realy bad experince bad quailety
May 13, 2026
Reply from Birlea Furniture
Thank you for your feedback, and we’re very sorry to hear about your experience.
Can you provide further information as to this so we can look into this for you?
We really appreciate you bringing this to our attention, and we’ll do our best to help get this resolved.
Reply from Birlea Furniture
Thank you for your lovely review. We’re really pleased to hear you found your new unit easy to put together and that it’s a good size for your needs. We appreciate you taking the time to share your experience.
Lovely piece of furniture however son…
Lovely piece of furniture however son really stressed putting it together. Took him 4 hours. Instructions poor. Scratch on oak top when ur arrived. One of the drawers slightly misaligned. Otherwise good value fir money.
May 16, 2026
Unprompted review
Reply from Birlea Furniture
Thank you for your feedback and for taking the time to share your experience. We’re really pleased to hear you’re happy with the piece overall and that you feel it offers good value for money.
We’re sorry to hear that the assembly process was more challenging than expected and that the instructions weren’t as clear as they should be. We’ll certainly take this on board for review. Regarding the scratch on the oak top and the drawer alignment issue could you please provide us with some images and further information to our info@birlea.com email so we can look into this for you.
We appreciate you bringing this to our attention and we’re glad you’re otherwise happy with your furniture.
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