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BisectHosting Reviews 25,921

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 7,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being super helpful, efficient, and friendly, often highlighting their quick responses and effective solutions to issues. The customer service is frequently described as top-notch and amazing, with many appreciating the personalized assistance and the ability of agents to resolve complex problems quickly. Reviewers also commend the service for its speed and efficiency, noting that issues are often resolved within minutes, and the user experience is smooth and easy to understand, even for those new to server hosting. However, some customers also noted occasional issues with server performance, experiencing lag or stuttering when multiple players or numerous plugins were active, which impacted their gameplay. Additionally, a few people mentioned that joining the server could take a long time, sometimes leading to initial connection failures for some players.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Customer service

People report positive experiences with customer service, consistently describing it as amazing, fast,... See more

Service

Clients share positive opinions on service, consistently praising the amazing, fast, friendly, and helpful... See more

User experience

Customers had positive experiences with user experience, finding the overall process smooth, easy to... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super helpful and efficient staff. Their customer service is top notch, two lovely employees 🐨 Ehryn and Santa 🎅 personally helped me out with a big issue that made my game unplayable and worked in... See more

Company replied

Rated 5 out of 5 stars

I've tried a lot of Dedicated hosting provider and BisectHosting never dissapoint me. Good UI, Easy to understand, and have a quick response to any support you need. I've never experienced waiting for... See more

Company replied

Rated 5 out of 5 stars

This was really fast and great customer service. They answered immediately and solved my problem very easily. Even though they're customer service for a server host, they were still well-versed enough... See more

Company replied

Rated 5 out of 5 stars

The product is great. The web UI for interacting with the container file system and config files is a very premium touch. For our use case, we need crazy single-thread performance and server CPUs... See more

Company replied


Company details

  1. Gaming service Provider
  2. Web Hosting Company

About BisectHosting

Written by the company

Logo

Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.

Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available

Check out our hosting services:

Minecraft server hosting Gaming server hosting Dedicated server hosting VPS hosting

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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Rated 5 out of 5 stars

Great service with friendly UI

Great service with friendly UI. Also awesome support provided 24/7 with quick responses and great understanding of a problem. Jacob P from support connected with me and resolved my issue within 5 minutes of submitting a ticket

May 24, 2026
Unprompted review
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Reply from BisectHosting

Hi Michał,

Thank you for the wonderful review! We're thrilled to hear you've been enjoying both the user-friendly panel and the support experience. It's great to know Jacob P was able to connect with you quickly and resolve your issue within minutes of your ticket submission.

We truly appreciate your support and hope you continue enjoying your server experience with us!

Rated 5 out of 5 stars

Best Customer Support I've ever had!

In the past two days I had issues trying to mess with my server and completely messed it up. Luckily with both Ian R and Andrew G's help they got everything back to normal and even helped update my current modded server to the newest version!

May 23, 2026
Unprompted review
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Reply from BisectHosting

Hi Grace,

Thank you for the amazing review! We're so glad Ian R and Andrew G were able to help get your server back to normal and assist with updating your modded server as well. We know how stressful it can be when server changes don't go as planned, so it's great to hear they were able to turn things around for you.

We'll be sure to pass along your kind words to both of them. We truly appreciate your support and hope you continue enjoying your server with us!

Rated 5 out of 5 stars

Timely and professional

The issue with my server was addressed in less than 5 minutes and resolved in under 15 minutes. I have been using Bisect Hosting for over 4 years now and I am impressed every time by there quick response. A shout out to Timmy M. who addressed my issue, thank you for the professional and timely way you handled it.

May 23, 2026
Unprompted review
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Reply from BisectHosting

Hi GoneALot,

Thank you for your continued support over the past 4 years! We're thrilled to hear our team continues to leave a great impression with quick and reliable assistance.

We'll be sure to pass your shoutout along to Timmy M. We're glad he was able to address and resolve your issue so quickly and professionally. Your kind words truly mean a lot to us.

We appreciate your loyalty and look forward to continuing to support your servers for many more years to come!

Rated 5 out of 5 stars

Quick resolved issue

It only took a few moments to get help with my issue over live chat. It was resolved fairly quickly! Good customer service overall.

May 23, 2026
Unprompted review
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Reply from BisectHosting

Thank you for your feedback, Vic!

We’re glad to hear your issue was resolved quickly and that you had a positive experience with our live chat support. Providing fast and reliable customer service is always our goal. We truly appreciate your support!

Rated 1 out of 5 stars

hi i just don’t understand why i would…

hi i just don’t understand why i would pay 40$ and the server runs out of memory every hour. i have at most 5 people and the pack i picked says upto 20 people. so to help that problem i decided to pay the extra 5$ to boost my memory temporarily but can only do it for a few hours one time a week. just seems kinda ridiculous to me honestly. maybe its the mod im using but crashing resetting progress every hour isn’t necessary a fun way to play.

May 22, 2026
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Reply from BisectHosting

Hi Jacory,

We completely understand your frustration. With only 5 players, you should not be dealing with crashes or memory issues every hour, especially when the modpack is advertised for much larger player counts. While some modpacks can be unusually demanding or have memory leaks depending on the mods included, constant crashes and rollback issues are definitely not the experience we want for you.

Our temporary RAM boost option is intended for short-term usage spikes, but we understand why it feels frustrating in this situation. We would really like the opportunity to investigate the pack and server performance further to see if there is an underlying issue causing the excessive memory usage or crashes.

Please reply to the support ticket we opened. Our team can review the server logs, startup settings, and modpack behavior to help improve stability.

Rated 5 out of 5 stars

jason p

jason p. was a great rep short fast and to the point and very knowledge. thanks to him my minecraft server is running perfect

May 23, 2026
Unprompted review
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Reply from BisectHosting

Hi chickendrum,

Thank you for the review! We're happy to hear Jason P was able to provide quick, knowledgeable, and efficient support to get your Minecraft server running perfectly again.

We'll be sure to pass your kind words along to him. We truly appreciate your support and hope you continue enjoying your server with us!

Rated 5 out of 5 stars

I have tried other server host and left…

I have tried other server host and left them in less than a month due to poor customer support. I have been with Bisect over a year now I thank. Thanks to people like Jess and other who have helped me in the past. This old Desart Storm Vet. with less then poor computer skills and other issues would and has recommend Bisect to all my friends.

May 23, 2026
Unprompted review
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Reply from BisectHosting

Hi Michael,

Thank you so much for your kind words and for your support over the past year with BisectHosting. We're honored to have earned your trust after your experiences with other hosts, and it's wonderful to hear that Jess and the rest of the team have been able to provide the support you deserve.

Your recommendation means a lot to us, especially coming from someone who has stuck with us despite the challenges you've mentioned. We're always happy to help and make things as easy and stress-free as possible.

Thank you again for your service and for being part of the BisectHosting community!

Rated 1 out of 5 stars

Curse you

Curse you. You know what you're doing. 8 GB yeah? You want to crash the server so I feel forced to upgrade the server yeah? Jokes on you, I have a rich friend who will pay the entire 100 pounds for the server. Curse you bastards.

May 23, 2026
Unprompted review
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Reply from BisectHosting

Hi Karim,

We're sorry to hear about your experience and understand how frustrating server crashes can be. We can assure you that server performance issues are never used as a way to encourage upgrades. Our goal is always to provide the best possible experience on the plan you've purchased.

If you're running into crashes or memory-related issues, we'd be happy to investigate. In many cases, crashes can be caused by factors such as modpacks, plugins, world size, or server configuration rather than the RAM allocation itself. Our support team can help identify the cause and recommend solutions that don't necessarily involve upgrading.

Please reach out to us through a support ticket if you haven't already, and we'll be glad to take a closer look and help get things running smoothly.

The BisectHosting Team

Rated 5 out of 5 stars

Amazing Customer Support

I've switched from G-Portal to BisectHosting for my Satisfactory Server. Setting up the Server with mods I had some trouble I've made myself, not from BisectHosting itself. I've had contact with the Supporter Jacqueline and even with my broken english as german, they had no trouble at all to help me step-by-step trought the process of my own mistake.
BisectHosting itself seems very stable and good this far. Customer Support is amazing, thank you Jacqueline!

May 23, 2026
Unprompted review
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Reply from BisectHosting

Hi Dominik,

Thank you for the amazing review and for choosing to switch to BisectHosting for your Satisfactory server! We're very happy to hear that Jacqueline was able to guide you through the setup process step-by-step and help resolve the issues you encountered.

No worries at all about your English either, we're glad communication was smooth and that you felt supported throughout the process. It's also great to hear your server has been stable and running well so far.

We truly appreciate your support and hope you continue enjoying your server with us!

Rated 5 out of 5 stars

Fastest customer service

Fastest customer service you will find anywhere, and will fix any issue you have in a matter of mins. Best server hosting platform there is.

May 23, 2026
Unprompted review
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Reply from BisectHosting

Hi Walter,

Thank you for the fantastic review! We're thrilled to hear our support team was able to provide such fast and effective assistance. Delivering quick resolutions and reliable service is exactly what we strive for every day.

We truly appreciate your kind words and support. Thank you for choosing BisectHosting!

Rated 5 out of 5 stars

Thats a good sever

The situation about ram in the minecraft server runs very nice

May 21, 2026
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Reply from BisectHosting

Hi Dethrose,

Thank you for your review! We're glad to hear your Minecraft server is running smoothly and that the RAM performance has been working well for you.

We truly appreciate your support and hope you continue enjoying your server with us!

Rated 5 out of 5 stars

Fast and friendly customer support

I had trouble accessing an account with an active subscription that I just noticed after a few months and they got me into it in no time and helped me figure out the whole deal. Got a refund for the last month and account credit for the remaining time that I did not have access to the accoun. Very fast and very friendly customer support.

May 22, 2026
Unprompted review
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Reply from BisectHosting

Hi Roman,

Thank you for sharing your experience! We're glad our support team was able to quickly help you regain access to your account and sort everything out smoothly. Providing fair solutions along with fast and friendly support is something we always strive for.

We truly appreciate your patience and your kind words. Thank you for choosing BisectHosting!

Rated 5 out of 5 stars

Great customer service

Everything worked fine. Service is quick and efficient. The support team answered in less than 5 min in the middle of the night to help me recover my password. Price is affordable in my opinion. Would highly recommend

May 23, 2026
Unprompted review
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Reply from BisectHosting

Hey Ace,

Really appreciate you sharing this. Great to hear the service has been quick and efficient for you overall, and that the support team was able to jump in fast to help you recover your password, even in the middle of the night.

We’re also glad the pricing feels fair and that you’d recommend us. Always here if you need a hand again!

Rated 5 out of 5 stars

Jacob p was wonderful was fast at…

Jacob p was wonderful was fast at replying to my ticket keep up the great work

May 22, 2026
Unprompted review
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Reply from BisectHosting

Hey Surshot,

Really appreciate you sharing this. Great to hear Jacob P was quick to respond and able to help you out so efficiently.

We’ll make sure he sees your kind words, and we’re glad everything was sorted smoothly for you!

Rated 5 out of 5 stars

Had some issues setting up a minecraft…

Had some issues setting up a minecraft server with mods. Contacted support and Terrence L. was there to help me out. He was really friendly and I appreciated the help. Would gladly contact again!

May 23, 2026
Unprompted review
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Reply from BisectHosting

Hey Maximilian,

Really appreciate you sharing this. Great to hear Terrence L was able to help you get your modded Minecraft server set up and make the process feel easy and friendly along the way.

We’re glad everything got sorted for you, and we’d be happy to help again anytime you need it!

Rated 5 out of 5 stars

Fast and easy to understand!

The two individuals who worked with me to fix the issues I was having from start to finish was smooth and with little complications. Would like to extend my gratitude to Jakob K. and Dals C. for all the help they offered and gave. Amazing customer support, and fast responding too.

May 22, 2026
Unprompted review
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Reply from BisectHosting

Hey Ecliptic Luna,

Really appreciate you sharing this. Great to hear Jakob K and Dals C were able to guide you through everything smoothly and keep the process simple from start to finish.

We’re glad the support felt fast, clear, and easy to follow throughout, and we’ll make sure both of them see your kind words.

Rated 5 out of 5 stars

Jacqueline was the best :)

Jacqueline was the best. Immediate response, immediate result. Genuinely hard to get that anymore. Bisect is pretty legit in every way. My go to for hosting servers with friends.

May 21, 2026
Unprompted review
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Reply from BisectHosting

Hey Dylan,

Really appreciate you sharing this. Great to hear Jacqueline was able to respond quickly and get everything resolved right away, that kind of fast, effective support really makes a difference.

We’re glad Bisect has become your go-to for hosting servers with friends, and we’re always here whenever you need a hand again!

Rated 5 out of 5 stars

No Problems! Smooth Experience!

Server has run smoothly and modding along with configuration has gone well.

May 17, 2026
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Reply from BisectHosting

Hey WittySquirrel,

Really appreciate you sharing this. Glad to hear your server has been running smoothly and that modding and configuration have been easy to manage on your end.

It’s great to know everything’s been a solid experience overall, and we’re always here if you need anything in the future!

Rated 5 out of 5 stars

I've used Bisect a few times over the…

I've used Bisect a few times over the years for Minecraft and any time I've had to reach out to support they've been very helpful and solve my issue very quickly. Spoke to Ryan today and he was able to get my issue taken care of very fast. Highly recommend them for your server needs.

May 22, 2026
Unprompted review
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Reply from BisectHosting

Hey Michelle,

Really appreciate you sharing this. It’s awesome to hear you’ve continued using Bisect over the years for Minecraft and that the support team has consistently been able to help you quickly when needed.

Big shoutout to Ryan as well for getting your issue sorted out fast today. We’ll make sure he sees your kind words.

Really glad we’ve been able to provide a reliable experience for you over time, and thanks for the recommendation!

Rated 5 out of 5 stars

Had a problem with billing and Ryan P…

Had a problem with billing and Ryan P was really helpful! I’m very satisfied with the help I got.

May 22, 2026
Unprompted review
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Reply from BisectHosting

Hey Santiago,

Really appreciate you sharing this. Glad to hear Ryan P was able to help sort out the billing issue and make the process smooth for you.

We’re happy you left satisfied with the support you received, and we’ll make sure Ryan sees your kind words!

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