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BisectHosting Reviews 25,921

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 7,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being super helpful, efficient, and friendly, often highlighting their quick responses and effective solutions to issues. The customer service is frequently described as top-notch and amazing, with many appreciating the personalized assistance and the ability of agents to resolve complex problems quickly. Reviewers also commend the service for its speed and efficiency, noting that issues are often resolved within minutes, and the user experience is smooth and easy to understand, even for those new to server hosting. However, some customers also noted occasional issues with server performance, experiencing lag or stuttering when multiple players or numerous plugins were active, which impacted their gameplay. Additionally, a few people mentioned that joining the server could take a long time, sometimes leading to initial connection failures for some players.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Customer service

People report positive experiences with customer service, consistently describing it as amazing, fast,... See more

Service

Clients share positive opinions on service, consistently praising the amazing, fast, friendly, and helpful... See more

User experience

Customers had positive experiences with user experience, finding the overall process smooth, easy to... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super helpful and efficient staff. Their customer service is top notch, two lovely employees 🐨 Ehryn and Santa 🎅 personally helped me out with a big issue that made my game unplayable and worked in... See more

Company replied

Rated 5 out of 5 stars

I've tried a lot of Dedicated hosting provider and BisectHosting never dissapoint me. Good UI, Easy to understand, and have a quick response to any support you need. I've never experienced waiting for... See more

Company replied

Rated 5 out of 5 stars

This was really fast and great customer service. They answered immediately and solved my problem very easily. Even though they're customer service for a server host, they were still well-versed enough... See more

Company replied

Rated 5 out of 5 stars

The product is great. The web UI for interacting with the container file system and config files is a very premium touch. For our use case, we need crazy single-thread performance and server CPUs... See more

Company replied


Company details

  1. Gaming service Provider
  2. Web Hosting Company

About BisectHosting

Written by the company

Logo

Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.

Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available

Check out our hosting services:

Minecraft server hosting Gaming server hosting Dedicated server hosting VPS hosting

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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Rated 5 out of 5 stars

Swift Reply

Ehryn was great help. Swift reply and tackled my situation easily. Great costumer service.

May 18, 2026
Unprompted review
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Reply from BisectHosting

Hey Nathan,

Really appreciate you sharing this. Great to hear Ehryn was able to respond quickly and handle your situation with ease.

We’ll make sure she sees your kind words, and we’re glad the support experience was a good one for you.

Rated 5 out of 5 stars

The service was top notch and they were…

The service was top notch and they were able to get to the root of the problem very quickly

May 18, 2026
Unprompted review
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Reply from BisectHosting

Hey Alexander,

Really appreciate you sharing this. Great to hear the team was able to get straight to the root of the problem quickly and get things sorted for you without any hassle.

We’re glad the service felt top notch throughout, and we’re always here if you need a hand again.

Rated 5 out of 5 stars

Really fast costumer service

Really fast costumer service. My problem was resolved fast

May 17, 2026
Unprompted review
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Reply from BisectHosting

Hey Teo,

Really appreciate you sharing this. Great to hear your issue was sorted quickly and that the support experience felt smooth and efficient for you.

We’re glad everything got resolved without delay, and we’re here whenever you need a hand again.

Rated 3 out of 5 stars

First I want to give what I disliked.

First I want to give what I disliked.
1. The choice of plugins on the server. When I started out I thought the plugins were going to work since they were up there but most of them if not all of them didn't work, I had to download some myself.
2. I got 6GB of Memory for the server and it did work for a few plugins but after I started adding maybe a little more than 8 plugins and the server mainly uses like 2GB when running, the server stutters and lags.

What I liked.
1. How well the server was able to still keep up even if it was stuttering or lagging, I never once lagged out.

May 16, 2026
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Reply from BisectHosting

Hello Lance,

Thank you taking the time to leave a review. We do completely understand that there may be limitations on the choice of plugins and we do apologize for that.

However, I'm glad that the server was able to keep on running whilst experiencing the lag.

In regard to some plugins not working, I'm going to reach out via our ticket system to gather more information on this.

Rated 5 out of 5 stars

Jacqueline is the best

WOWOWOWOW Jacqueline is the best and she's so funny and super duper fast to respond and figured out what was wrong with my server in literally like two seconds. She is AWESOME!!

May 17, 2026
Unprompted review
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Reply from BisectHosting

Hey Scarlett,

Really appreciate you sharing this. Sounds like Jacqueline really brought the energy and the speed, getting straight to the root of the issue in no time at all.

We’re glad she made the experience fun as well as helpful, we’ll make sure she sees your awesome shoutout.

Rated 5 out of 5 stars

Top Tier support staff.

Used a custom modpack, and when we had trouble, support responded within the hour and basically set it up for us. Wonderful experience <3

May 17, 2026
Unprompted review
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Reply from BisectHosting

Hey Cameron,

Really appreciate you sharing this. Great to hear the team was able to jump in quickly and even help get your custom modpack set up when things got tricky.

We’re glad it turned into a smooth experience for you, and we’re always here if you need anything else down the line.

Rated 5 out of 5 stars

Josh W was so helpful and kind!

Josh W was so helpful and kind!! They figured out my issue and helped me devise a plan to fix it. Josh fought hard to solve my issue in a timely and friendly manner.

May 17, 2026
Unprompted review
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Reply from BisectHosting

Hey Steven,

Really appreciate you sharing this. Great to hear Josh W was able to jump in, figure things out, and work with you to get a solid plan in place to resolve the issue.

We’re glad he stayed friendly and persistent while sorting everything out, we’ll make sure he sees your kind words.

Rated 5 out of 5 stars

Anna P and Kyle were amazing to talk to…

Anna P and Kyle were amazing to talk to and managed to help me get the issue solved completely. 100/10 for support once again

May 17, 2026
Unprompted review
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Reply from BisectHosting

Hey UyD Goku,

Really appreciate you sharing this. Great to hear Anna P and Kyle were able to help you get everything fully resolved, sounds like they really made a strong team effort on your case.

We’ll make sure both of them see your kind words, and we’re glad the support experience delivered for you again.

Rated 5 out of 5 stars

Good blokes

Good blokes, especially Kyle for the quick response.

May 17, 2026
Unprompted review
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Reply from BisectHosting

Hey Ewen,

Really appreciate you sharing this. Great to hear you’ve had a good experience and that Kyle was able to get back to you quickly when you needed help.

We’ll make sure he sees the shoutout, and we’re always here if you need anything else.

Rated 5 out of 5 stars

so helpful

everytmie i need help i always get the best support. thank you

May 17, 2026
Unprompted review
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Reply from BisectHosting

Hey Ashley,

Really appreciate you sharing this. Great to hear you consistently get solid support whenever you need it, that kind of reliability makes all the difference.

We’re glad everything’s been working out well for you, and we’re always here whenever you need a hand again.

Rated 5 out of 5 stars

Fast Customer Service

Had issues with my server getting back up and running after making modifications, and in less than 5 minutes after sending a request I had all the issues resolved. Server was back up and running before I had time to reply. Shout out to Ashley L for helping me out in this situation.

Thank you to the rest of team as well for having well-kept server hosting system with great customer support.

May 17, 2026
Unprompted review
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Reply from BisectHosting

Hey BP,

Really appreciate you sharing this. Great to hear your server was back up and running in under five minutes, that’s exactly the kind of fast turnaround we aim for.

We’re especially glad Ashley L was able to step in quickly and get everything resolved so smoothly for you. We’ll make sure she sees your shoutout.

Really appreciate the kind words for the wider team as well, and thank you for taking the time to leave this!

Rated 5 out of 5 stars

10/10

BisectHosting offers an intuitive control panel with fast uploads and constant outputs.

May 15, 2026
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Reply from BisectHosting

Hey T.E.C.,

Really appreciate you sharing this. Great to hear you’re enjoying the intuitive control panel and that uploads and server performance have been fast and consistent for you.

We’re glad everything’s been running smoothly on your end, and it’s great to know the experience has been solid overall.

Rated 4 out of 5 stars

Works great plrnty of configuration for…

Works great plrnty of configuration for server, only minor issue is recently after adding essential i can not see players online and doesnt recognise if players have been online anymore

May 12, 2026
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Reply from BisectHosting

Hey Joe,

Really appreciate you sharing this. Glad to hear the server is working great for you overall and that you’re enjoying how configurable everything is.

That issue with Essentials affecting player visibility and activity tracking definitely sounds like it requires further digging into, since it can sometimes come down to plugin conflicts or a setting that’s been quietly switched. If this keeps on happening, please contact our support team who can take a closer look into what may be causing this to happen.

Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Good and fast support

Good and fast support, which is rare nowadays.

May 17, 2026
Unprompted review
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Reply from BisectHosting

Hey Mads,

Really appreciate you sharing this. Glad to hear the support has been both good and fast for you, we agree it can feel pretty rare these days, so it’s great to know we’ve hit the mark.

Always happy to help whenever you need us again, and thanks for taking the time to leave this.

Rated 4 out of 5 stars

Overall it was a good experience

Overall it was a good experience. There was a small set up issue but I feel it was the fault of the developer of the software and not the service provided from the host

May 12, 2026
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Reply from BisectHosting

Hey David,

Really appreciate you sharing your experience. We’re glad to hear things went well overall, even with the small setup issue along the way.

It’s also appreciated that you recognized the issue may have been related to the software itself rather than the hosting service. We hope everything has been running smoothly since then!

Rated 5 out of 5 stars

Amazing Service

May 16, 2026
Unprompted review
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Reply from BisectHosting

Hey Four,

Really appreciate you sharing this. Glad to hear you’ve had such a great experience with the service overall.

Short and sweet feedback like this always makes our day, and we’re happy everything’s been working well for you.

Rated 5 out of 5 stars

Best hosting!

Best hosting!
Had the best experience so far!
Servers are stable, setup is quick and so easy. Customer support is excellent! I had some problem after switching a Minceraft modpack, opened a ticket and Josh W jumped in in a minute, solved the problem right after it! A big thumbs up for him!
I feel like I made the best choice by choosing BisectHosting!

May 16, 2026
Unprompted review
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Reply from BisectHosting

Hey Tomi,

Really appreciate you sharing this. Great to hear you’ve had such a smooth experience with stable servers, quick setup, and easy modpack switching.

We’re especially glad Josh W was able to jump in so quickly and get your issue resolved right away. We’ll make sure he sees your shoutout.

Really happy you feel confident in your choice, and we’re always here whenever you need us.

Rated 5 out of 5 stars

10/10 Service!

They are always helpful and get to the bottom of a problem or find a solution quickly. No one could talk me into switching services, Bisect is a wonderful place to get a server through!

May 16, 2026
Unprompted review
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Reply from BisectHosting

Hey Cassandra,

Really appreciate you sharing this. It’s great to hear the team has been consistently helpful and quick to get things resolved for you, that’s exactly the experience we aim for.

We’re really glad you’re enjoying the service and sticking with us. Always happy to help whenever you need it!

Rated 5 out of 5 stars

ticket suport

had a smal problem with the server. [Jacqueline] came to my help in no time! thank you

May 16, 2026
Unprompted review
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Reply from BisectHosting

Hey there,

Really appreciate you sharing this. Sorry to hear you ran into a small issue with the server, but it’s great to hear Jacqueline was able to jump in quickly and help get things sorted for you.

Glad everything got resolved so fast, and we’re always here if you need a hand again.

Rated 5 out of 5 stars

great customer service and helped me…

great customer service and helped me greatly with my confusing json configuration, great customer support!!

May 16, 2026
Unprompted review
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Reply from BisectHosting

Hey Big Tom,

Really appreciate you sharing this. Great to hear the team was able to help you work through that confusing JSON configuration and get everything sorted out properly.

We’re glad the support experience felt helpful and smooth, and thank you for taking the time to leave this!

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