I order every month online with superb service. I relocated from Birmingham to Devon but didn't want to give up my favourite vape shop, so I didn't 😁
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We always use Bitsandpieces Vape for our online orders of Vape Juice. Really wide variety of flavours, very reasonable prices and super quick delivery. Great service all round and have never messed u... See more
Company replied
Outstanding! I was looking urgently for a rather strange item, which, it seemed, was out of stock pretty much everywhere. One place that seemed to have it turned out not to and although they took... See more
Found everything I needed for my first "pod" vape on the website. Information generally clear for a "newbie", but had to look at other sites for explanation of some terminology. Delivered when expecte... See more
Company replied
Company details
Written by the company
BitandPieces Vape is a trusted and experienced vape electronic cigarette specialist retailer based in Birmingham, West Midlands. Visit us or shop online with next day delivery available.
Contact info
Bristol Road South 1682, B459TZ, birmingham, United Kingdom
- 01214577951
- customerservices@bitandpiecesvape.co.uk
- bitandpiecesvape.co.uk
4.8
Excellent
337 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don’t shop anywhere else.
I have shopped with bits and pieces for 3+years while living in Birmingham and it was always a great experience,staff was always helpful,i moved to Milton Keynes nearly three years ago and have been ordering on line for my vape and other things,always a 5 ⭐️.
October 28, 2024
Great value for money and helpful…
Great value for money and helpful staff.
I moved to a different area but now have my vape items posted.
September 27, 2024
Always used these since they opened a…
Always used these since they opened a good 7-8 years ago. Great prices great knowledge and a friendly team
October 5, 2024
Unprompted review
Always have a fantastic service from…
Always have a fantastic service from these guys, quick and easy to order, click and collect is always processed quickly.
Definitely a 5 star service.
August 29, 2024
Great service and amazing prices!
Aside from great prices, my order was shipped extremely quick. However, the wrong items were shipped! After getting a hold of the sellers, they immediately rectified my problems. Couldn't have been more satisfied with the service.
August 28, 2024
Reply from Bitandpieces Vape
Thank you, Sue! We're glad you found the ordering process easy and enjoyed your experience with us.
Reply from Bitandpieces Vape
Thank you, Angela! We're delighted to hear you enjoyed our service.
Reply from Bitandpieces Vape
Thank you, Stu! We're thrilled to hear you had a seamless experience. If you need anything in the future, we're here for you!
Great selection of vape flavours and…
Great selection of vape flavours and great customer service 😊
Will be ordering many more!!
Many thanks 😊
June 28, 2024
Reply from Bitandpieces Vape
Thank you, Liz! We're thrilled you love our vape flavours and customer service. We look forward to your next order! 😊
Highly Recommended
Great service, vast variety and really fast responding and help customer service. Have been an online customer for a long time and will continue to order. Highly recommended!
May 28, 2024
Reply from Bitandpieces Vape
Thank you, Angela! We're delighted to hear you've had such positive experiences with our service. Your continued support means a lot to us!
Excellent as always
Excellent, speedy service. Staff always very helpful and a great selection.
May 28, 2024
Reply from Bitandpieces Vape
Thank you, Beckie! We're thrilled to hear you enjoyed our service and selection. Your support means a lot to us.
Reply from Bitandpieces Vape
Thank you, Dave! We're thrilled to hear you enjoyed our product and service. We look forward to serving you again!
Great service
April 28, 2024
Reply from Bitandpieces Vape
Thank you, Amos! We’re thrilled you enjoyed our service.
Would never shop anywhere else
Would never shop anywhere else, fast delivery great service
April 27, 2024
Reply from Bitandpieces Vape
Thank you, Julie! We’re thrilled to hear you enjoyed our fast delivery and great service. We look forward to serving you again!
Very happy never had any problems on…
Very happy never had any problems on line or in the shop
Going into the shop very helpful explained all I asked for
April 26, 2024
Reply from Bitandpieces Vape
Thank you, Mrs. Byfield! We're thrilled to hear you've had such positive experiences both online and in-store. We look forward to serving you again!
Best oils around!
I ordered from this company at least once a month. Delivery is always fast and products are amazing. Only oils I will use.
March 27, 2024
Reply from Bitandpieces Vape
Thank you for the praise, Lauren! We're thrilled to know our oils are your top choice. Looking forward to your next order!
Order dispatched the day it was…
Order dispatched the day it was ordered. Always prompt service and delivery
February 27, 2024
Reply from Bitandpieces Vape
Dear Debbie,
We're happy to hear you're satisfied with our prompt service and delivery. Thank you for your kind words.
Best,
The Team
great shop
i was not happy with a juice i had ordered and it was replaced without even asking.
February 26, 2024
Reply from Bitandpieces Vape
Dear Victoria,
We are delighted to know you appreciated our commitment to ensuring every customer is satisfied. We look forward to your next visit!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.