Bitandpieces Vape Reviews 

337
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I order every month online with superb service. I relocated from Birmingham to Devon but didn't want to give up my favourite vape shop, so I didn't 😁

Rated 5 out of 5 stars

We always use Bitsandpieces Vape for our online orders of Vape Juice. Really wide variety of flavours, very reasonable prices and super quick delivery. Great service all round and have never messed u... See more

Company replied

Rated 5 out of 5 stars

Outstanding! I was looking urgently for a rather strange item, which, it seemed, was out of stock pretty much everywhere. One place that seemed to have it turned out not to and although they took... See more

Rated 5 out of 5 stars

Found everything I needed for my first "pod" vape on the website. Information generally clear for a "newbie", but had to look at other sites for explanation of some terminology. Delivered when expecte... See more

Company replied

Company details

  1. Vaporizer Store

Written by the company

BitandPieces Vape is a trusted and experienced vape electronic cigarette specialist retailer based in Birmingham, West Midlands. Visit us or shop online with next day delivery available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

337 reviews

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4.8

All reviews

(337)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good solution to my issue at a good…

Good solution to my issue at a good price too

May 28, 2023
Bitandpieces Vape logo

Reply from Bitandpieces Vape

Dear David, we're delighted to hear we could provide a satisfactory solution for you at a fair price. It's our pleasure to serve you. Thanks for choosing us!

Rated 5 out of 5 stars

Quick delivery

Really quick delivery. Item as described. Thanks!

May 26, 2023
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Reply from Bitandpieces Vape

Dear Paul, we're glad to hear your item arrived quickly and as described. We appreciate your feedback. Thank you!

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick to respond to my error when ordering and solved it without fuss. Great price and value.

May 26, 2023
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Reply from Bitandpieces Vape

Dear Paul, we're thrilled to hear that you experienced excellent service and found great value in our offerings. We're always here to help. Thanks so much!

Rated 1 out of 5 stars

Item stuck with EVRI

April 27, 2023
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Reply from Bitandpieces Vape

Dear Carl, we apologize for the inconvenience. We'd like to help. Please reach out to our customer service team for further assistance.

Rated 5 out of 5 stars

Great customer service and prompt replacement

Glass was broken in transit, very quickly replaced plus given an extra!

April 25, 2023
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Reply from Bitandpieces Vape

Dear Jack, we're pleased to hear our team was able to quickly rectify your issue. We pride ourselves on great customer service. Thanks for your kind words!

Rated 5 out of 5 stars

Great service

Great service, with friendly staff!

March 29, 2023
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Reply from Bitandpieces Vape

Dear Danielle, thank you for your kind words. We're thrilled to hear you enjoyed our service and friendly staff. We look forward to serving you again!

Rated 5 out of 5 stars

Fast delivery and exact product quality…

Fast delivery and exact product quality item.snoop dogg vape itz banging.

March 25, 2023
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Reply from Bitandpieces Vape

Hi Scott, thank you for your positive feedback! We're glad you're satisfied with the delivery and product quality. Enjoy your vape!

Rated 5 out of 5 stars

Extremely good value products delivered…

Extremely good value products delivered very quickly, already placed another order

March 28, 2023
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Reply from Bitandpieces Vape

Dear Fiona, we're delighted to hear that you're satisfied with our products and services! Thank you for your continued support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Really good delivery was fulfilled…

Really good delivery was fulfilled quickly even sent an extra email clarifying tracking the order. Products arrived (that I haven't seen anywhere else) as ordered with no damage

March 28, 2023
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Reply from Bitandpieces Vape

Dear Tom, we're thrilled to hear about your positive experience with our quick delivery and unique products! Thank you for your feedback.

Rated 5 out of 5 stars

Great service

As always A+ service from Bitsandpieces Vape

March 26, 2023
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Reply from Bitandpieces Vape

Dear Anon, we appreciate your positive feedback. It's wonderful to know our service met your expectations. Thank you for choosing Bitsandpieces Vape.

Rated 5 out of 5 stars

Great customer service

Great customer service. Very helpful and quick to respond to any questions I had.

February 24, 2023
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Reply from Bitandpieces Vape

Dear Jamie, thank you for your kind words. We strive to provide efficient and helpful customer service. We look forward to assisting you in the future.

Rated 5 out of 5 stars

The service was excellent

The service was excellent. I will definitely Order again. Well done

Jat

February 25, 2023
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Reply from Bitandpieces Vape

Dear Jatindar, we're thrilled to hear about your excellent experience with our service. Thank you for your wonderful feedback. Looking forward to your next order!

Rated 5 out of 5 stars

Quicker than last time

February 24, 2023
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Reply from Bitandpieces Vape

Dear Alan, we're thrilled to hear our service was quicker this time! We always aim for efficiency. Thank you for your positive feedback.

Rated 5 out of 5 stars

Outstanding

Easy purchase extremely fast dispatch 100% recommended

February 24, 2023
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Reply from Bitandpieces Vape

Dear Dave, we're thrilled to hear about your positive experience! It's always our aim to ensure a swift and easy purchasing process. Thanks for recommending us!

Rated 5 out of 5 stars

A "newbie's" first vape purchase

Found everything I needed for my first "pod" vape on the website. Information generally clear for a "newbie", but had to look at other sites for explanation of some terminology. Delivered when expected. Subsequently bought some liquids which also arrived on time. So far, nothing to fault.

February 23, 2023
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Reply from Bitandpieces Vape

Hi Gerry, we're thrilled to hear that your first vape purchase with us was a success. We value your feedback and will work on clarifying our terminology for beginners. Happy vaping!

Rated 5 out of 5 stars

Great price for a horizontech falcon 2…

Great price for a horizontech falcon 2 tank and exceptional fast delivery, extremely pleased with this deal from this company

January 30, 2023
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Reply from Bitandpieces Vape

Dear Chris, we're thrilled to hear you're pleased with your horizontech falcon 2 tank and our fast delivery. Thank you for your kind words!

Rated 5 out of 5 stars

Very quick easy to order

January 28, 2023
Bitandpieces Vape logo

Reply from Bitandpieces Vape

Dear Rab, we're thrilled that you found ordering from us quick and easy. We strive to provide efficient services. Thanks for choosing us.

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