While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was asked to download this platform so I can get my money from another source on a trading platform. I am very suspicious of this. I am not sure what to do.

Rated 5 out of 5 stars

Sold $22 worth of BTC and got e-transfer after first confirmation as promised :) verification completed in like 2 minutes. Very pleaseddddd!!!! I’ve always purchased using their ATM’s in store - didn’... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Bitcoin4U to buy & sell BTC over the counter through etransfer for years. I literally don’t use anyone one else. I’ve even recommended it to my friends who are trying to get into crypt... See more

Rated 5 out of 5 stars

was new to crypto and a bit nervous at first, but Bitcoin4U made the whole process simple and stress-free. I’ve bought and sold Bitcoin multiple times now, and each time the service has been smooth w... See more

Company details

  1. #4 of 6 best companies in Cryptocurrency Service
  2. #23 of 25 best companies in Alternative Financial Service
  3. #1 of 1 best companies in ATM

Written by the company

Bitcoin4U is a top-rated, registered Canadian virtual asset provider / Canadian Bitcoin broker. You have the flexibility of purchasing online using Interac e-Transfers to buy and sell cryptocurrency directly to/from your bank account, using Flexepin vouchers, or in Ontario using one of our BTC Machines. These Bitcoin ATMs are easy to use, and state-of-the-art. We are committed to the highest level of service, with our customer service agents ready to help you buy Bitcoin, Ethereum and Litecoin. Bitcoin4U BTC ATMs service the Greater Toronto Area, Hamilton and Barrie in Ontario. Most of our locations offer convenient on-site parking and extended hours. We are Canada's best crypto ATM operator. if you're wondering how to buy cryptocurrency in Canada, you've come to the right place. First, you'll need a bitcoin wallet - there are many available, we would encourage you to research which one would best suit your needs. Then, depending on the type of transaction you'll either scan the QR code generated by your wallet at an ATM or copy and paste the address onto our website. Then you'll receive a link to verify your ID - this generally takes less than a minute, just follow the instructions. Lastly you'll be given instructions on how to pay, and we will send the cryptocurrency directly to the address provided instantly once the payment is received.


Contact info

You should know

4.0

Great

TrustScore 4 out of 5

117 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bad and terrible

Honestly it was terrible. No response. Closed account for no reason

November 11, 2022
Bitcoin4U logo

Reply from Bitcoin4U

We do not close accounts for no reason - if your account was closed it was either at your request or it was for contravening our terms and conditions.

Rated 5 out of 5 stars

Gem of a company :)

Sold $22 worth of BTC and got e-transfer after first confirmation as promised :) verification completed in like 2 minutes. Very pleaseddddd!!!! I’ve always purchased using their ATM’s in store - didn’t realize they offer e-transfer services with a minimums of $20! That’s sweet, I’ve always used Bitbuy where I needed a minimum of $50. So this is convenient :) Ty - also very quick text responses through their 1-844 number, very much appreciate that!!

November 12, 2022
Unprompted review
Bitcoin4U logo

Reply from Bitcoin4U

Glad you had a great experience!

Rated 1 out of 5 stars
Bitcoin4U logo

Reply from Bitcoin4U

Hi there, any information submitted on our website is safe and kept in accordance with our privacy policy. Please email us on info@bitcoin4u.ca if you would like any specific information.

Rated 3 out of 5 stars

There is over three thousand wallets…

There is over three thousand wallets your are one of tjre frist and good to do business

September 22, 2022
Bitcoin4U logo

Reply from Bitcoin4U

Hi there, thanks for your review! Your review doesn't seem match up with the 3 stars provided - please let us know what we can do to receive 5 stars from you!

Show reviews in all languages. (117 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look