Bitcoinbrabant Reviews 20

TrustScore 4 out of 5

4.2

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Company details

  1. Computer Store

Written by the company

Since 2021 Bitcoin Brabant helps companies to heat their businesses with miners. Next to that they are an official reseller for renowned hardware wallets.


Contact info

4.2

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Best bitcoin webshop

I've done several purchases at Bitcoinbrabant. This is one of the best bitcoin related webshops in the Netherlands. Great products and service.

January 6, 2024
Unprompted review
Bitcoinbrabant logo

Reply from Bitcoinbrabant

Thanks for the positive review!

Rated 5 out of 5 stars

This is one of the best Bitcoin related web shops

This is one of the best Bitcoin related product webshops in The Netherlands. I know the owner (Bert de Groot) and he's willing to help with whatever problem your facing. I bought a book lately and could choose to pay in Bitcoin, Lightning or EUR. And I could choose to get it delivered at home or at a meetup. That's exactly how bitcoiners like it.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Personal contact was good

Dear Bitcoinbrabant,

After personal contact I decided to buy something that I am still happily using today!
Thanks for the personal contact and fast sending.

Kind regards,
Senna

March 8, 2023
Unprompted review
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Reply from Bitcoinbrabant

Dear senna, happy to hear your enjoying our product. Though we have no clue what you actually ordered.

Rated 5 out of 5 stars

BitcoinBrabant is the best bitcoin shop I know.

I've been placing orders with BitcoinBrabant, and paying with Bitcoin is fantastic. The products arrive neatly packaged, making the whole experience quite satisfying. I highly recommend BitcoinBrabant to fellow Bitcoin enthusiasts or those looking to dive into the world of Bitcoin.

December 27, 2023
Unprompted review
Bitcoinbrabant logo

Reply from Bitcoinbrabant

Thanx Jacco for your positive review.

Rated 5 out of 5 stars

Great shop by a real bitcoiner

Great service, great people, flawless ordering experience. Clearly run by a real bitcoiner

December 27, 2023
Unprompted review
Bitcoinbrabant logo

Reply from Bitcoinbrabant

Thanx BRS for the review. Yes we are real bitcoiners.

Rated 5 out of 5 stars

Ordered 2 jades

Ordered 2 jades, paid with lightning and picked it up at a meetup. Also had a nice chat with Bert while we were in Arnhem.

December 27, 2023
Unprompted review
Bitcoinbrabant logo

Reply from Bitcoinbrabant

Dear Koen, for the following meetups we attend you can check our twitter or nostr. Also you can always request a meetup order via our website. Thanx for your review.

Rated 1 out of 5 stars

Extremely Unprofessional Service Experience

A friend and I recently had a highly disappointing and unprofessional experience with BitcoinBrabant.com, which compelled me to share my negative review. It all began when I placed an order for products through their website. Unfortunately, due to an error on their part, they mistakenly assumed I was attempting to scam them. In reality, their website had a bug that prevented direct Bitcoin payment, so I had to choose the alternative option of paying upon delivery.

Rather than conducting any proper investigation into the matter, the company impulsively decided to publicly dox my address on their official Twitter account, falsely accusing me of scamming them. It was shocking and utterly unprofessional for them to take such drastic action without verifying the authenticity of my address and phone number. I had to engage in multiple email exchanges, providing them with evidence to prove the legitimacy of my details. However, they persisted in accusing me of attempted theft, displaying a complete lack of professionalism and expertise throughout the ordeal.

The entire experience left me deeply frustrated and dissatisfied with BitcoinBrabant.com. Their inability to handle a simple technical issue on their website, coupled with their negligent and rash actions, demonstrated their sheer incompetence as a company. Rather than acknowledging their own mistakes and rectifying the situation, they chose to tarnish my reputation publicly without any proper justification.

I expected a much higher level of professionalism and customer service from BitcoinBrabant.com. It is evident that they lack the necessary skills to handle such situations responsibly and effectively. Dealing with a company that resorts to such unprofessional behavior is not only infuriating but also raises serious doubts about their trustworthiness and reliability.

I strongly advise potential customers to exercise caution when considering BitcoinBrabant.com for their purchases. Based on my personal experience, I cannot recommend this company due to their incompetence, lack of proper investigation, and unwarranted accusations. It is essential to choose a company that values its customers and prioritizes resolving issues with integrity and professionalism, qualities that BitcoinBrabant.com clearly lacks.

July 6, 2023
Unprompted review
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Reply from Bitcoinbrabant

Dear Dario (Roberto),

There has clearly been a misunderstanding. The order procedure was directly changed after your comments so people can't order without paying via our website anymore. Thank you for that.




Rated 1 out of 5 stars

Leaked my personal data on social media

I made an order for some hardware wallets and chose to pay the order at pickup. Next thing I know they post my order details with all my personal info on Twitter for everyone to see claiming it might be a scam. What kind of bitcoin company doxxes their customers and leaks their personal info on a social network even if they're not sure an order is legit?
Absolute amateurs. I'll make sure every bitcoiner I know hears about this and warns others.

July 6, 2023
Unprompted review
Bitcoinbrabant logo

Reply from Bitcoinbrabant

Dear Marcio,

There has clearly been a misunderstanding. The order procedure was directly changed after your comments so people can't order without paying via our website anymore. Thank you for that.

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