Filthy lying scammers. Sweet talks, huge promises, but in the end it's opposite. Charge extra for nothing, have to call, wait in line for long time. They promise to fix everything, write down fictiona... See more
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Open contract for mobile signature and been told I can cancel any time - it cost me 8euro a month. First bill 15euro as various fees applied I been not told - so I cancel it - and got 36 euro to pay c... See more
Bite is a complete nightmare that feels impossible to escape! For three years, I haven't been able to change my plan because they automatically renew my contract without my consent. On the other hand,... See more
Scammers, do not sign anything with this company!!! They included “additional” services(go3 television that i never heard of) to my contract without my knowledge and forcing me to pay extra.... See more
1.4
Bad
39 reviews
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When in Lithuania
When in Lithuania, always use bite, as provider, good pricing,good coverage. Customer service can be beter
March 28, 2022
Unprompted review
Excellent service
Excellent service, nice guys working at customer service, as well good price/quality
December 15, 2021
Unprompted review
If I could rate this a 0, I would.
If I could rate this a 0, I would in an instant.
These guys basically thrive on scamming old or any other non IT savvy people. They talk in a hard to understand way and often straight up lie to those who aren't savvy enough to understand in the first place.
Also they've got these "BITE pro's" in their stores who straight up lie to your face and talk 0 sense most of the time. I have quite a lot of knowledge on phones and technologies in general, so basically the guy is also there to just tell you the good things about the device and even upsell you with made up features.
Also they converse very unprofessionally both in live-chat support and in person. Seems as if they hate their job. AI could probably be warmer and more emotional than them.
I would kindly suggest not having any business with them at all.
November 9, 2021
Unprompted review
Great job Bitė
Hello everyone!
After I have moved to Lithuania last year, I been with Bitė and have to admit.
They provide excellent customer service, this company is on top of the game.
The employees are helpful, educated and at least bilingual and represent a vibrant young Lithuanian culture.
I hope this will finally also move into the Lithuanian Banking system, because they lack a tremendous awareness of customer support and handling.
March 7, 2021
Unprompted review
I have been with Bite for almost 20…
I have been with Bite for almost 20 years which is saying something. They were always great in the past, a recent incident caused me to almost wavier but I am sticking with them. It would just be good if their customer reps knew the type of customer they were speaking with.
September 27, 2019
Unprompted review
Great company
Great telecommunication company with a very reliable service.
December 17, 2016
Unprompted review
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