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Rated 4 out of 5 stars

Everything was very good and product was also good. But he promised to return my shipping charges still he didn't return my charges.

Rated 1 out of 5 stars

Girdhari Lal "Mini Disco": only a pack of 200 gram has been received by me as against my order and payment for 500 gram pack. My email to you dated 28th August remain unanswered in this regard.

Company replied

Company details

  1. Online Food Ordering Service

Written by the company

About Bitebasket Bitebasket is your trusted online store for authentic Bikaneri snacks, delivered fresh from the best shops of Bikaner straight to your doorstep. We started Bitebasket with one simple thought – people living away from Bikaner should never miss the real taste of home. From crispy bhujia to traditional papads, mathri, and sweets, every item is carefully selected from famous and time-tested shops in Bikaner. We work only with well-known and reputed brands so that what you receive is genuine, fresh, and full of flavor. What makes Bitebasket special is our focus on quality and customer happiness. We don’t just sell snacks, we deliver a piece of Bikaner’s culture and tradition with every order. Whether you’re enjoying evening tea with family, sending a gift to loved ones, or simply craving something crispy and tasty, Bitebasket has you covered. Our mission is simple – to make authentic Bikaneri flavors available across India, with reliable delivery and a smooth shopping experience. Thousands of people already trust Bitebasket to relive their favorite taste of Bikaner, and we look forward to serving you too. Bitebasket – Direct from Bikaner, straight to your basket.


Contact info

3.7

Average

TrustScore 3.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Everything went wrong

Everything went wrong
Everything went wrong ! Even after 15 days of placing the order and making the Payment, product HAS NOT BEEN DELIVERED ! What a Joje !!

April 22, 2026
Unprompted review
Rated 3 out of 5 stars
Bitebasket logo

Reply from Bitebasket

Dear Hemant Ji, thank you for your feedback.
We’re sorry to hear about the delivery experience. We have taken your feedback seriously and are working on improving our delivery process with our logistics partners to ensure smoother and more timely deliveries going forward.

We appreciate your patience and hope to serve you better next time.

Rated 3 out of 5 stars

Need to work on correct MRP and correct…

Need to work on correct MRP and correct weight before dispatch

November 24, 2025
Bitebasket logo

Reply from Bitebasket

Dear Prashant Ji, thank you for sharing your feedback.
We have taken note of your concern regarding MRP and weight, and necessary corrective actions have already been implemented before dispatch to avoid such issues going forward.

Your feedback helps us improve our processes, and we truly appreciate you bringing this to our attention.

Rated 1 out of 5 stars

item missing, no reply

among 4 items ordered worth 685 rs, only 3 items received. item worth 220 rs.missing. NOT ANSWERING CALLS on 9829726908 number. no response over mail. poor service, no system

November 25, 2025
Unprompted review
Bitebasket logo

Reply from Bitebasket

Dear Kruti Ji, we sincerely apologize for the inconvenience caused.
We understand your concern regarding the missing item and the delay in communication. Please note that we are currently unable to provide support over calls; however, we have already taken action on your issue and the missing item amount has been addressed from our end.

We truly regret the experience and appreciate your patience. Ensuring proper delivery and customer satisfaction remains our priority, and we are working to improve our support system to avoid such issues in the future.

Rated 5 out of 5 stars

Very best service and packaging is also…

Very best service and packaging is also good and overall best

November 7, 2025
Unprompted review
Bitebasket logo

Reply from Bitebasket

Thank you, Akshay Ji, for your valuable feedback! 🙏
We’re delighted to know you loved our service and packaging. Delivering fresh, authentic Bikaneri Bhujia with safe packaging is always our top priority.
Looking forward to serving you again soon!

Rated 5 out of 5 stars

Best service really worth

Best service really worth

October 30, 2025
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Reply from Bitebasket

Thank you, Kailash Ji, for your kind words! 🙏
We’re really happy to know you found our service worth it. Your support motivates us to keep delivering the best quality and service.
Hope to serve you again very soon!

Rated 5 out of 5 stars

Spicy authentic bikaneri snacks

Excellent and superfast service. Prompt solution to issue in delivery if any.

October 12, 2025
Unprompted review
Bitebasket logo

Reply from Bitebasket

Thank you for your wonderful feedback! 🌶️
We’re glad you enjoyed the authentic spicy Bikaneri snacks and appreciated our fast service. Customer satisfaction is our top priority, and we’re always here to resolve any delivery concerns promptly.
Looking forward to serving you again soon!

Rated 5 out of 5 stars

Best place to purchase bikaneri bhujia…

Best place to purchase bikaneri bhujia delivered on time. Package was nicely packed.

October 6, 2025
Unprompted review
Bitebasket logo

Reply from Bitebasket

Thank you, Mushtaq ji 🙏 We’re happy you found BiteBasket the best place to purchase authentic Bikaneri Bhujia online. Our goal is always fast delivery, safe packing, and original Bikaneri taste at your doorstep. Keep enjoying our crispy Bikaneri snacks and namkeen online. Don’t forget to use code BITEBASKET12 on your next order for extra savings!”

Rated 5 out of 5 stars

Aak number chij

Aak number chij
Bhujiya khate hi Maja a Gaya

October 2, 2025
Unprompted review
Bitebasket logo

Reply from Bitebasket

Thank you, Jitu ji! 😊 Glad the bhujia gave you full maja. We’ll keep the crunch and freshness coming. For your next order, use code BITEBASKET12 for a little discount. 🙏

Rated 5 out of 5 stars

Got the order on 4th day

Got the order on 4th day. Packing was good enough to keep the products intact.

October 1, 2025
Unprompted review
Bitebasket logo

Reply from Bitebasket

Thanks a lot, Chaman ji! Happy to know the order reached in 4 days and the packing kept everything intact.

Rated 2 out of 5 stars

Delay delivery

Delay delivery

September 25, 2025
Bitebasket logo

Reply from Bitebasket

Hi Shyam, we’re sorry for the delivery delay 🙏. We’re working to improve our shipping speed so this doesn’t happen again. Thank you for your patience.

Rated 5 out of 5 stars

On time delivery

On time delivery

September 24, 2025
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Reply from Bitebasket

Hi, thank you for your kind words! 😊 We’re glad your order reached on time and look forward to serving you again

Rated 5 out of 5 stars
Bitebasket logo

Reply from Bitebasket

Thank you so much, Bharat ji 🙏 We’re glad you loved our authentic Bikaneri Bhujia and namkeen from BiteBasket. Your kind words motivate us to keep delivering the original taste of Bikaner with safe packing and fast delivery across India. Enjoy your snacks, and don’t forget to use code BITEBASKET12 for a discount on your next order!

Rated 3 out of 5 stars

Delivery was done more than 15 days across India

2 times delivery was not on time and took more than 10 days

September 10, 2025
Bitebasket logo

Reply from Bitebasket

Hi Mahipal ji, we’re sorry to hear about the delivery delays 🙏. We’re working closely with our courier partners to speed up shipping so your next experience will be much better. Thank you for your patience and feedback

Rated 5 out of 5 stars

Authentic taste of Bikaner

They are delivering authentic taste of Bikaner.

September 6, 2025
Bitebasket logo

Reply from Bitebasket

Thank you so much for the wonderful feedback! 🌟 We’re glad you found Bitebasket the best way to order fresh and authentic Bikaneri bhujia and papad. Bringing these traditional flavors from Bikaner straight to your home is what we love doing. Can’t wait to serve you again with more of your favorites! 🙌

– Team Bitebasket.in

Rated 5 out of 5 stars

it was quite good with improved delivery

it was quite good with improved delivery

September 6, 2025
Bitebasket logo

Reply from Bitebasket

Thank you so much for the wonderful feedback! 🌟 We’re glad you found Bitebasket the best way to order fresh and authentic Bikaneri bhujia and papad. Bringing these traditional flavors from Bikaner straight to your home is what we love doing. Can’t wait to serve you again with more of your favorites! 🙌

– Team Bitebasket.in

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