Fantastic service but was given a faulty Power Supply on delivery. I only have it 'fixed' because I've lodged a bit of wood inside to keep it seated when it already should be. If not for the fantastic... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scam! Ordered 2 miners after reading all the reviews here. After dates being pushed back, I received an email that my orders have been cancelled, and outlined the process for refund. Got through the r... See more
The Antminer arrived well packaged, and apart from a small mark on the case (not from transit it looks) everything seems good. I have been too busy to set it up fully yet, but 1st impressions are that... See more
No issues with ordering or delivery. I was promised the product would be delivered in a week, it happened. There were no problems with the set up at all.
Company details
Written by the company
BITMAIN is the world's leading manufacturer of digital currency mining servers through its brand ANTMINER, which has long maintained a global market share and leading position in technology, serving customers across over 100 countries and regions. The company has subsidiaries in the United States, Singapore, Malaysia, Kazakhstan, and other locations. BITMAIN offers cutting-edge technology in power efficiency, providing the global blockchain network with the industry's best computational infrastructure and solutions. Since its establishment in 2013, the company has improved the overall power efficiency of its products by two magnitudes.
Contact info
United States
- +1 410-844-3426
- support@bitmain.us.com
- bitmain.us.com
3.2
Average
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The miner supplied had overheating…
The miner supplied had overheating problems so had to go back. I got the item back and all OK with communication very good.
November 3, 2023
Unprompted review
This was our first corporate…
This was our first corporate international order of miners. We are new to this and asked lots of questions but they've explained everything patiently. Good start. Hopefully, we will work for a long time.
November 25, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.