Bitofgold Reviews 2,378

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 159 reviews, reviewers had a great experience with this company. Customers are really happy with the customer service, highlighting the helpfulness and positive attitude of the staff. Many appreciate the personalized and efficient approach to resolving issues. The website is also praised for its overall user experience, offering a fun and trustworthy platform with a wide variety of games and bonuses. However, some people were dissatisfied with the payment process, specifically the withdrawal times, which can be inconsistent and sometimes lengthy. While deposits are generally fast, the time it takes to receive winnings varies, with some experiencing significant delays. There were also occasional mentions of the website being awkward to navigate or having too many advertisements.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers praise the fast deposit process and quick... See more

Website

Consumers generally express satisfaction with the website, often calling it the "best online casino" and... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting seamless sign-up, quick... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like after making a deposit you can open a treasure chest to win coupon codes and up to $10 freeplay , this is the only site that offers this promotion. They have fast deposits but there withdrawals... See more

Rated 4 out of 5 stars

Thumbs up! Always fun to play, and win. I only wish that they would process the withdrawals a little faster. Like I would even pay extra for them to do it in a timely manner, maybe take a deduction... See more

Rated 5 out of 5 stars

Signed up, received a $5 bonus, then fully verified and received another $5.. applied the $10 bonus to panda master platform.. And Won a total of $105.00 without making a deposit im able to withdraw $... See more


Company details

  1. Casino

Written by the company

BitofGold is an online crypto casino platform that offers you exceptional gaming titles where you can play and win real money. There are more than 300+ interactive online casino games you can try on BitofGold, and all of them are optimized for both desktop and mobile devices.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 13% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Promo Pop Ups Are Annoying

Pop-ups on literally every single screen is a bit much.

I would appreciate being able to deposit/check balances/withdraw without accidentally clicking into a chat window that’s popped open on its own with a promotion that I don’t care for and have already seen on every. single. page. It’s annoying to be reviewing my account balance only to attempt to scroll and “coincidentally” click your promotion and end up on the deposit screen.

On the main page, I understand, but literally clicking from any screen to the next should not provoke an entire new promotion pop-up….as if I didn’t just see it on the screen before.
Geeezzzz.

May 15, 2025
Unprompted review
Rated 4 out of 5 stars

Good games and the way the platform is…

Good games and the way the platform is set up. Recommend to anyone

May 13, 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

Thanks for your kind words and strong rating. We’re happy you’re enjoying the platform, and we look forward to continuing to provide you with a top-notch experience.

Rated 5 out of 5 stars

Always been an awesome experience with…

Always been an awesome experience with bit of gold I have been telling everyone.

May 9, 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

Thanks for your kind words and strong rating. We’re happy you’re enjoying the platform, and we look forward to continuing to provide you with a top-notch experience.

Rated 5 out of 5 stars

Impressive Group

Awesome group of people that are trustworthy and always very informative and helpful. This is the third are fourth time I am cashing out they always have paid me great group to join.

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Bitofgold.cc is LEGIT

Bitofgold.cc is LEGIT. I use this website daily and have never encountered a problem. The customer service is excellent! They're fast and available 24/7. I highly recommend using Bitofgold!

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

You give but can't receive.

I have been playing with Bitofgold a couple years and never had a problem. I win finally something to withdraw and I have to do an ID verification which I did when I first started playing. On the ID verification page it says not to do or take caution if you have epilepsy well I have epilepsy and tried telling these people that about the third time they emailed to send in my ID and a photo of myself I did just to receive an email back telling me how to do the ID verification that doesn't take the selfie of you. I tried with four different browsers and two different devices and it doesn't take the photo. I know I won and I want my money it's funny how they don't bother you for your ID as long as your depositing money.

April 18, 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Save your money because if you win they…

Save your money because if you win they will deny your withdrawal request and say you have to make a deposit and not win with daily bonus even though you send them proof that you deposited and won with your money

April 15, 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

The customer service is crap

The customer service is crap, after I have filed for a withdrawal the Bitcoin address that I sent to was wrong their system or their web page would not let me update the Bitcoin address before it got sent I tried multiple times and it said failure to update then when I contacted customer support about it I got told it was getting sent over to their technical team and then I contacted him hours later and still nothing was done and then a customer service representative by the name of Gabriel decided to be rude disrespectful and basically called me and my girlfriend stupid and that it was all our fault and then into the chat and blocked us, I reached out multiple times in other ways and nobody will return my messages or anything this platform is a joke their customer service Representatives need to be reprimanded for what their actions which won't happen they're disrespectful rude and not helpful on top of that they have stolen money in my eyes it was my deposit that I one on I cashed out on my deposit not free money they give me not no promotion my money that I work for honestly I hope this review reaches the right person and something is done about this cuz this is bull crap. My voice stay away from this app this platform

April 12, 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

We sincerely apologize for the less-than-ideal experience you encountered. We deeply regret any inconvenience caused and would like to swiftly address and resolve this issue for you. Please reach out to us at our support email, providing your website email, and we will do our utmost to assist you promptly. Your satisfaction is of utmost importance to us, and we appreciate the opportunity to make things right.

Rated 1 out of 5 stars

BITOFGOLD STEALS FROM CUSTOMERS!!!!!

waiting several hours for a deposit to hit your account is bogus and annoying!!! Im done depositing with bitofgold. I never got my deposit from bitofgold. DO NOT DEPOSIT WITH THEM BECAUSE YOU WONT GET IT AND YOULL BE PISSED OFF LIKE I AM RIGHT NOW!!!!!!!!!!!!!!!
***UPDATE***
Now bitofgold sincerely apologizes???? It's been nearly 2 months since they took my money!!!!!!! Now 8 weeks later you sincerely apologize?? I bet if i log in my money isnt in my account and it doesnt matter because you couldnt pay me to go back to their site

April 5, 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

We sincerely apologize for the less-than-ideal experience you encountered. We deeply regret any inconvenience caused and would like to swiftly address and resolve this issue for you. Please reach out to us at our support email, providing your website email, and we will do our utmost to assist you promptly. Your satisfaction is of utmost importance to us, and we appreciate the opportunity to make things right.

Rated 2 out of 5 stars

Good platforms customer service is…

Good platforms customer service is great sometimes it does take awhile to get ur money on ur game and to withdrawal it so be prepared for that crap if it was faster ed play a lot more thanks betofgold...

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

I just cashed out $54 playing with the…

I just cashed out $54 playing with the Vegas-X free $1. Bitofgold is already processing the withdrawal and they got to it fast! I’ve been playing on BitofGold for a few years now. They have good customer service. Good site to play on!

March 27, 2025
Unprompted review

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