While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

overall an ok provider. sometimes downloading gets stuck at 100%, weird. two stars were removed for its customer service. no phone service, just online tickets. when tier-1 representative couldn't s... See more

Rated 5 out of 5 stars

I've been using the service for ~2 years and will renew my premium account the minute it expires. Compared to a torrent client installed on the PC, there's a couple of advantages to point out: large f... See more

Rated 5 out of 5 stars

This is definitely next Gen tech. I have been struggling with alternative methods for a decade now but in the last couple of years my location has made this next to impossible. Speed on fiber makes an... See more

Rated 1 out of 5 stars

Upload Torrent/Transfer is not working. No one is responding to my ticket after a week. There are few others people like me. Check their facebook page to see how lousy their service is!! Update: Bi... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Bitport is the next generation torrent client providing fast and secure torrenting. Torrent files are downloaded to every user’s personal cloud from where files can be downloaded or streamed. All communication between Bitport and users is encrypted by SSL encryption.Bitport runs in a web browser on any desktop and mobile device, including PC, MacOS, iOS and Android.


Contact info

3.8

Great

TrustScore 4 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

NOD32 Antivirus

Fast downloads, HTTPS access, browser extensions, great for public trackers. The virus scanner is a selling point, not completely foolproof. Malware and corrupted files will usually be rejected and unable to download. Errors sometimes occur with the service, customer support resolves matters, but it can take several days.

Users report that downloads sometimes get stuck at 100% before moving to the cloud, or get stuck at 100% and then reject or give an error. This is supposedly when the virus scanner initiates. Therefore, the error is likely due to the virus scanner encountering malware in the torrent.

Seeding is typically only for 24 hours unless an alternative arrangement is made with customer support. I wouldn't recommend for private trackers, but if you were using private trackers, you wouldn't be as interested in antivirus software. Users are not permitted to share links to their bitport HPPS directory or the like, but there is an option for users to sync automatically to Google Drive for sharing.

Overall a great service so far, no complaints.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

A Reliable and Private Solution for Cloud Torrenting – Bitport Review

I’ve been using Bitport to manage my torrent downloads, and it has quickly become my go-to tool for cloud-based torrenting. Here’s why Bitport stands out:

• Privacy and Security: Bitport handles torrenting on their servers, which means my IP address is never exposed. This extra layer of security is a huge plus for anyone concerned about privacy when downloading files.
• Direct Cloud Storage: One of the best features of Bitport is that it downloads torrents directly to the cloud. This saves me storage space on my devices and gives me easy access to my files from anywhere with an internet connection.
• User-Friendly Interface: The platform is easy to navigate, even for beginners. Adding torrents, managing files, and accessing downloads are all intuitive processes. Bitport’s clean layout and straightforward design make the experience smooth and hassle-free.
• Convenient Access Across Devices: Since Bitport is cloud-based, I can log in from any device and access my downloads immediately. This flexibility makes it ideal for those who switch between multiple devices.

Overall, Bitport is a powerful solution for anyone looking for a secure, cloud-based torrenting service. Whether you’re downloading large files or just want the convenience of cloud storage, Bitport has made the process seamless and reliable.

October 29, 2024
Unprompted review
Rated 1 out of 5 stars

Unable to log in

Unable to log in. No response from company.

October 16, 2024
Unprompted review
Bitport.io logo

Reply from Bitport.io

The service is working as usual, please check our message. Sorry if we didn't reply fast enough.

Rated 5 out of 5 stars

Bitport has always been good to me

Bitport has always been good to me, and I have been a customer for about 4+ years. They were recently in development with a new platform, and you could access both while only paying one subscription. That has changed because they have combined the platforms/domains. Anyway, I'm just saying they made sure to work outside the OG platform until they were ready to merge domains. I've not had too much experience with customer service, but from what I've experienced, it has been good.

July 5, 2024
Unprompted review
Bitport.io logo

Reply from Bitport.io

Thanks for your review (:

Rated 1 out of 5 stars

They are disabling free usage until you…

They are disabling free usage until you choose a paid plan. This started a few weeks ago and hasn't stopped.

Update
10/08/2024
The captcha doesn't work anymore. It keeps saying "The captcha was not entered correctly!"

May 12, 2024
Unprompted review
Bitport.io logo

Reply from Bitport.io

We still offer a free plan. If you have questions, reach out on the website, happy to help

Rated 2 out of 5 stars

used to be good but not recently lots…

used to be good but not recently lots of files fail and you get an error message. Subscribed for years sad to see how its failing.

March 1, 2024
Unprompted review
Bitport.io logo

Reply from Bitport.io

Please reach out on the website and we'll check in detail for you

Rated 1 out of 5 stars

Not true to their promises

The promise is to allow 1GB, but if anything goes wrong on their side and no download happens at all, they deny any more attempts for the day. I will not trust my money for this kind of bait and switch treatment.

October 9, 2023
Unprompted review
Rated 1 out of 5 stars

It does not fkn work I copy the link…

It does not fkn work I copy the link from pirate bay for ex and I paste it and I press add torrent new torrent but it says failed to add torrent omg what is this bs I pay for

February 19, 2022
Unprompted review
Bitport.io logo

Reply from Bitport.io

Thanks for reaching out. We would like to help you in detail, please contact us through the support page.

Rated 1 out of 5 stars

Awful slow

Awful slow. Terrible service and god awful support.

January 5, 2022
Unprompted review
Bitport.io logo

Reply from Bitport.io

If you have technical issues please submit a ticket on the website, the team will get back to you there

Rated 2 out of 5 stars

Been with bitport for a few years

Been with bitport for a few years, they've always been pretty good. Lately the speed has been abysmal, lucky to get 500k per download. Not good but I can cope with that for a small file, you try downloading 10gb at that speed and it's hopeless.
If this continues I won't be signing up for another year. I'm now trying Seedr to see if they're more reliable.

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

They've done a great job at addressing any issues I've had, and coming up with solutions that are specific to the issue (and often times, they go a little bit above and beyond).

August 7, 2021
Unprompted review
Rated 1 out of 5 stars

Bad...

Not working like before, and increased price ... trash

August 1, 2021
Unprompted review
Rated 1 out of 5 stars

Dont waste your money

Previously I used seedr, but this time I choose bitport. Ive taken 100gb plan, I basically taken this for downloading torrents. I think instead of this, utorrent gives better speed. 850 rs unnecessarily wasted. Worst service. I think its same as seedr. But seedr is far more better than this

June 10, 2021
Unprompted review
Rated 1 out of 5 stars

No refund after unwanted auto renew

Unfortunately ‘auto renew’ was selected, so they automatically renewed my subscription for a year, even though I haven’t used Bitport in 9-10 months. I contacted Bitport the same day, but they didn’t want to do a refund, which I find not customer friendly.

May 5, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look